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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Nov 9, 2013, 2:52 am
  #16  
 
Join Date: Apr 2012
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Access to the lounge with a one way business ticket?

I am travelling premium econ from HKG-CDG and business from LHR-HKG. can I have acesss to the lounges during my HKG-CDG flight?
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Old Nov 9, 2013, 5:22 am
  #17  
 
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Lounge Access and other Lounge FAQs

Nope. Unless you have relevant oneworld status, class-of-service access is based on your departing flight that day (with a couple exceptions mainly involving inbound connections).
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Old Nov 9, 2013, 9:23 am
  #18  
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Originally Posted by stewartc
I am travelling premium econ from HKG-CDG and business from LHR-HKG. can I have acesss to the lounges during my HKG-CDG flight?
Like you mentioned yourself, you're on a one way business class ticket from LHR to HKG. What makes you think you're entitled access on the outbound??
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Old Nov 14, 2013, 8:45 am
  #19  
 
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Originally Posted by 98103
My experience transiting through HKG (in flying in F, onward in J), my invitation for HKG was not for a first class lounge, as described in the FAQs, but a business class lounge. It wasn't much of an issue to me, but for some it may cause fits. Just tossing that out there. Perhaps the agent at SFO did it improperly.
The same thing happened to me departing SFO in F connecting in HKG in J. When I got to HKG, I just showed the attendant guarding the door of the first class lounge my boarding pass from the incoming flight, and was immediately and graciously welcomed in to the F lounge.
SF Traveler is offline  
Old Nov 14, 2013, 7:52 pm
  #20  
 
Join Date: Aug 2011
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Originally Posted by sxc
There might be some kind of limitation on those with low post counts. I'm trying to find out more information.
Did you ever find the answer, SXC? I still don't see an Edit button
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Old Nov 15, 2013, 5:54 pm
  #21  
sxc
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I was told that you need a minimum of 90 posts and 90 days to edit wikis. PM me with particular edits if you want.
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Old Nov 20, 2013, 11:31 am
  #22  
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Originally Posted by 98103
My experience transiting through HKG (in flying in F, onward in J), my invitation for HKG was not for a first class lounge, as described in the FAQs, but a business class lounge. It wasn't much of an issue to me, but for some it may cause fits. Just tossing that out there. Perhaps the agent at SFO did it improperly.
The agent did it correctly. Your onward BP dictates which lounge you're supposed to go to.

BUT you can be allowed access to the F lounge if you can show to the agent your BP in F as many onward flights have no F.

Besides did you read : http://www.flyertalk.com/forum/15321382-post11.html
9.4
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Old Nov 20, 2013, 11:07 pm
  #23  
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Added a new section to include links to FT discussions of the most talk about CX lounges. (Bridge, Wing, Wing F.) Anyone recall any other threads on outstation lounges?

Hopefully we can set up a master list of all threads CX operate/use in a consistent format. Maybe: CX Lounge [Airport Code] [Lounge Name] [Class] ?
ie. CX Lounge - HKG Wing F
ie. CX Lounge - JFK BA Terrace J
CanucksHKG is offline  
Old Nov 27, 2013, 1:49 am
  #24  
 
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Does CX operate separate F/J lounges in BKK or is it a consolidated lounge? Thanks!
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Old Nov 27, 2013, 2:37 am
  #25  
sxc
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There are two lounges, they are basically the same lounge/facilities, but F pax and one world emeralds are directed to one lounge, and everyone else is directed to the other lounge. But they are virtually the same offering.
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Old Nov 29, 2013, 2:12 am
  #26  
 
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Originally Posted by sxc
But they are virtually the same offering.
...and they both pretty much suck .

I highly recommend visiting the JL lounge if you're in the morning, or QF lounges (which has a dedicated F lounge) if your departure is the afternoon. QF lounges are closed in the morning IIRC.
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Old Dec 3, 2013, 6:24 am
  #27  
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I do not see mentioned in the summary, I think however it should be mentioned you can redeem access to lounges for 7000 AsiaMiles, until december 17th at least, when it will be increased to 9000 miles
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Old Dec 3, 2013, 9:11 am
  #28  
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Originally Posted by CXBA
I do not see mentioned in the summary, I think however it should be mentioned you can redeem access to lounges for 7000 AsiaMiles, until december 17th at least, when it will be increased to 9000 miles
Where was the source of this increase?

I don't know anyone who actually bother redeeming 7k for access. Now at 9k... Must have been costly renovating Wing/Bridge/Pier lately!
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Old Dec 3, 2013, 12:12 pm
  #29  
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Originally Posted by CanucksHKG

Where was the source of this increase?

I don't know anyone who actually bother redeeming 7k for access. Now at 9k... Must have been costly renovating Wing/Bridge/Pier lately!
communication from MPO.
Actually i did. Had a lot of AM, but not enough for redeeming a free ticket for my SO, and did nor really want to use Priority Pass to enter loung. I am Green at the moment but should be Silver soon and hopefully returning to Gold next year.
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Old Dec 3, 2013, 5:07 pm
  #30  
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Originally Posted by CXBA
communication from MPO.
Yes, I see it in the email from MPO 3 hours ago now.
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