email to CEO
Jan 21, 2013, 2:43 am
#31
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
AA does not listen to its elite does not mean other airlines won't.
Beside - this is not only CX HK's idea, but also a lot of us here as well.
FWIW - AC, BA, UA and SQ's executives responded to its customers. So are you jealous
Jan 21, 2013, 3:00 am
#32
Join Date: Jan 2011
Posts: 2,344
I feel your pain from AA (DEQM, Matching with UA/DL, etc.).
AA does not listen to its elite does not mean other airlines won't.
Beside - this is not only CX HK's idea, but also a lot of us here as well.
FWIW - AC, BA, UA and SQ's executives responded to its customers. So are you jealous
AA does not listen to its elite does not mean other airlines won't.
Beside - this is not only CX HK's idea, but also a lot of us here as well.
FWIW - AC, BA, UA and SQ's executives responded to its customers. So are you jealous
Sep 26, 2016, 1:01 am
#33
Join Date: Sep 2016
Location: Australia
Programs: Virgin Velocity Red, Enrich Blue, Air Asia Big Shot
Posts: 3
While not Exactly John Slosar, I can confirm that dane.[...]@cathaypacific.com is a Dead link,
& Anna_T[...]@cathaypacific.com (flight operations manager) & priya_m[...]@cathaypacific.com (Customer Relations Manager to whom Anna forwarded my complaint to) are Live links (Anna replied same day) as of time of posting. Hopefully this helps somewhat.
& Anna_T[...]@cathaypacific.com (flight operations manager) & priya_m[...]@cathaypacific.com (Customer Relations Manager to whom Anna forwarded my complaint to) are Live links (Anna replied same day) as of time of posting. Hopefully this helps somewhat.
Last edited by oliver2002; Sep 26, 2016 at 2:33 am Reason: FT rule 21: Do not post restricted contact information, such as elite access telephone numbers, or e-mail addresses.