ac8781

Ya definitely! they are not of the same booking class inside CX. Hope KVS can come up with a way to check upgrade and companion award availability soon!

KVS i know this sounds impossible but it's gonna be HUGE if you can let your members check upgrade availability!

midlevels

Yes, no upgrade availability checking for CX is the main reason I have not renewed my KVS membership.

Most of the other stuff I can get already on ExpertFlyer.

KVS

Seems hardly relevant, when CX award availability continues to be one of the exclusive KVS Tool features .

Dr. HFH

I joined KVS specifically to access CX award availability, and I'm quite pleased with it (KVS, that is, not CX award availability ).

gleff

I'm currently in the midst of a CX F trip planned with KVS...

YYZ-HKG, CX F
HKG-MNL, CX F

MNL-HKG, CX F
HKG-LHR, CX F

LHR-YYZ, BA F

Thanks for this.

percysmith

I too will happily pay up if I can check upgrade availability, so I don't have to call the MPO call centre.

All my parents and uncles and aunties who have Asia Miles are not SM and want upgrades, so it's usually lame attempts to call up the MPO call centre to check upgrade availability on my commute to the office (never get through after that and before 11pm). This morning I started my call in the lift of my flat, kept holding whilst I was driving and was kept holding at the first 20 mins of work (speakerphone on and muffled)!

cxfan1960

It wasn't KVS's fault. CX, like many other airlines, likes to have control over its award inventory.

mrx900

when looking up fares, I noticed the fares are way lower on KVS....Are the fares not listing the taxes/total??

Im getting some ridiculous rates to HKG when i look up fares hehhe..

KVS

Pls see http://FAQ.KVSTool.com

dfyant

I am having difficulty searching OW availability on CX. If I use Asia Miles method a JFK-YVR flight will show as available (Booking in F using miles). If I check CX's website it also shows available. However when I call AA they don't have availability. I've run into this many times where the flight can only be booked using CX miles.

I thought that the Quantas OW method would allow KVS to show true OW miles booking availability (such as what I could book with AA miles) however when I use that method KVS doesn't show the flights at all for miles (I checked various dates where AA says there is availability on the CX flight to make sure that KVS should show them, however KVS only shows AA flights (via DFW) for JFK-YVR and won't show the CX flight at all )

Please assist and thanks.

BTW - the KVS tool is awesome (Plat member).

KVS

Your observations with regard to CX award availability have been previously echoed by other KVS Tool members. While we are not in a position to change the current practices of CX and QF respectively, the suggested methodology would be as follows:

1. Check [Awards/CX]:
   If no award seats are available, then there is no point in proceeding any further.
2. Check [Awards/OneWorld]:
   If it also shows that the CX award seats are available, call AA with confidence.
   Otherwise, call AA to confirm availability.

dfyant

Hi and thanks for the reply. The issue here is that KVS doesn't even show that the flight exists for awards when using QF for that sector.

It doesn't seem to recognize CX for that route. Please check and you'll see what I mean.

KVS

From http://Help.KVSTool.com:

dfyant

Hi, yes I know this but if you call QF and AA they both have availability for some dates. the QF method shows no flights ever - never - no matter what date you check even if there is availability.

The JFK-YVR CX flight seems to just be absolutley missing from the search. Hope you understand what I mean - have a look to verify plz

KVS

Indeed, that's the issue with the data that QF provides online.