self upgrader
#17
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
#18
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
If these passengers did not do anything else, they might not be charged or placed in administrative detention. They might just be taken away to be warned or put on the no-fly list.
CX does report ill-behaved passengers or those not following crew's orders to police. A few years ago, a rich Hong Kong woman in J was taken by police because she refused to follow crew's instruction to stow away her handbag (?) when landing.
#19
Join Date: Mar 2010
Location: My existence is what matters
Programs: NZ, QF
Posts: 469
Not consistent with my experience when flying in PEY on HKG-AKL (in A340). Most of the time, the crew left the curtains between PEY and Y open, probably owing to PEY/Y lavatories located at the back of the aircraft.
#20
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,147
#21
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,655
Please. They thought that even though their assigned seats were rear cabin, they had no idea that they couldn't just go up front and sit in a seat which was twice as large as long as it was empty? Sorry, I think not.
#22
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Nevertheless ignorance is not a valid legal excuse... And they have been warned...
#23
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
According to the fruit daily online, after that 3 people moved forward others follow suits and crew used lots of time to ask people to get back to the rear due to unbalanced flight, but this 3 people refused... So... Maybe they can charge them for threatening flight safety...
Nevertheless ignorance is not a valid legal excuse... And they have been warned...
Nevertheless ignorance is not a valid legal excuse... And they have been warned...
#24
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,329
#26
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
This seems like an appropriate "punishment" for self-upgraders (and ill-behaved passengers).
#27
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,190
self upgrader
If CX could enable on-board paid upgrades (via handheld CC machine), this "problem" could easily go away. You just say "Mr. Smith/Chen - I see you are enjoying our larger PE seats, we're happy to let you stay there for the rest of the fight for $500, otherwise you'll have to return back to your assigned seat." Sure, CX would have to get over their only-pay-the-fare-difference policy, but maybe they'd make a few bucks too.
#28
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
If CX could enable on-board paid upgrades (via handheld CC machine), this "problem" could easily go away. You just say "Mr. Smith/Chen - I see you are enjoying our larger PE seats, we're happy to let you stay there for the rest of the fight for $500, otherwise you'll have to return back to your assigned seat." Sure, CX would have to get over their only-pay-the-fare-difference policy, but maybe they'd make a few bucks too.
#29
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,575
A very simple solution to this will be to use weight sensors like cars (the sensors car use to determine if there is a front seat passenger and turn on airbag). If those are installed on 15k usd cars they cant be expensive either.
Using these with some software to alert the crew if more than expected seats are in use in any cabin >=PE.
Another potential approach is to make a record of passengers who are self upgrading (BPs have seat numbers which have enough information to track them). Something like warning for the first 2 times and then put them on Nofly list for the airline until they have paid the difference between the cabins.
Using these with some software to alert the crew if more than expected seats are in use in any cabin >=PE.
Another potential approach is to make a record of passengers who are self upgrading (BPs have seat numbers which have enough information to track them). Something like warning for the first 2 times and then put them on Nofly list for the airline until they have paid the difference between the cabins.
#30
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,704
Any idea if SQ pey faces the same issue as CX? It seems this thread emphasizes how easy it is for one to jump between Y and PEY....curious what SQs approach is. aren't they rolling out PEY too?
For CX, PEY seems to be a thing they sell as a separate class to travelers, but internally they're less concerned about the distinction provided enough of us pay for it. For example, regionally the curtain is often left open and there appears to be zero service differentiation.
Anyway, curious if SQ pey has this self upgrading phenomenon.
For CX, PEY seems to be a thing they sell as a separate class to travelers, but internally they're less concerned about the distinction provided enough of us pay for it. For example, regionally the curtain is often left open and there appears to be zero service differentiation.
Anyway, curious if SQ pey has this self upgrading phenomenon.