Upgraded Prem Econ->Business due to plane change -- how else does that affect me?
Oct 22, 2014, 8:48 pm
#1
Original Poster
Join Date: Nov 2007
Programs: DL GM
Posts: 60
Upgraded Prem Econ->Business due to plane change -- how else does that affect me?
Flying to Singapore in a bit via Hong Kong and the HKG-SIN and SIN-HKG legs have been bumped to Business from Premium Economy due to a plane change. I'm pleased about this I think, given that I've heard sometimes people get bumped to Economy.
However, does this affect anything else (like baggage limits, what line I can check into at the airport, airport lounges)? Or does that all stay the same since I only paid for Premium Economy?
The new itinerary has me on class E for JFK-HKG, and class I for HKG-SIN
However, does this affect anything else (like baggage limits, what line I can check into at the airport, airport lounges)? Or does that all stay the same since I only paid for Premium Economy?
The new itinerary has me on class E for JFK-HKG, and class I for HKG-SIN
Last edited by tj-traveler; Oct 22, 2014 at 9:01 pm
Oct 23, 2014, 2:09 am
#4
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
http://www.flyertalk.com/forum/catha...ge-faqs-2.html
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
It is not clear if an op-up'ed business or first class passenger can receive Arrival lounge benefits. ** does anyone have experience here ? **
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
It is not clear if an op-up'ed business or first class passenger can receive Arrival lounge benefits. ** does anyone have experience here ? **
Oct 23, 2014, 2:12 am
#5
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
Oct 23, 2014, 4:03 am
#6
Join Date: Sep 2013
Location: Singapore
Programs: MPC, KF, Accor, SPG, HH
Posts: 902
Plenty. Even on a redeemed ticket. A colleague redeemed a PE ticket for KIX, got D/G (asked me about SOP and I said US$40 and upgrade cert) but eventually received J BP at airport. I said she can test her BP at lounge even though they are entitled to refuse but she said she didn't have the time.
Oct 23, 2014, 4:09 am
#7
Join Date: Feb 2010
Posts: 309
Just received a call from CX WRT Booking Quality Control telling me my return flihgt in next month from KIX will have a equipment change fr 77H to 773 without PEY and all my family members will be put to J seats.
Checked MMB, my redemption tkt from T to U class and other family members from E to I class and the Club Miles displayed as a I class rate.
Pls let me know if they credit you the "I" calss Club Miles because my brother needs that few hundreds to renew GO for next year.
Edited: The e-tkt numbers changed for my family revenue tkt & they have 30kg baggage allowance & remarks "ENDORSEMENTS : INVOL FMUG TO I CLASS DUE PEY AC DG AUTH BY HKGREVRB/T5".
Mine redemption e-tkt remains unchanged.
Checked MMB, my redemption tkt from T to U class and other family members from E to I class and the Club Miles displayed as a I class rate.
Pls let me know if they credit you the "I" calss Club Miles because my brother needs that few hundreds to renew GO for next year.
Edited: The e-tkt numbers changed for my family revenue tkt & they have 30kg baggage allowance & remarks "ENDORSEMENTS : INVOL FMUG TO I CLASS DUE PEY AC DG AUTH BY HKGREVRB/T5".
Mine redemption e-tkt remains unchanged.
Last edited by TalkFlyer; Oct 24, 2014 at 7:11 pm
Oct 23, 2014, 6:27 am
#8
A FlyerTalk Posting Legend
Join Date: Mar 2001
Posts: 55,189
This has me a bit alarmed. If passengers buy PE tickets on CX, there is a chance they'll be moved to Economy due to aircraft change (or other reasons)??? I'm considering flying JFK <—>MEL via HKG because of their PE product. This would be a game changer.
Oct 23, 2014, 7:00 am
#9
Join Date: Jan 2011
Location: Some hole
Posts: 2,783
You're fine. PE is guaranteed on all long-haul routes especially yours. No need to worry.
Oct 23, 2014, 7:34 am
#11
Join Date: Aug 2012
Posts: 755
Oct 23, 2014, 12:39 pm
#12
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092