dragonair.com Gone
Oct 18, 2014, 5:54 pm
#1
Original Poster
Join Date: Apr 2012
Location: SIN, PIE
Programs: AA-EXP, SQ-PPS, Marriott PP
Posts: 210
dragonair.com Gone
Appears to be problems with dragonair.com. A whois query looks like it's pending renewal or deletion. I don't usually book direct with KA but this is causing my login to AM to fail. Guessing everyone else is seeing the same behavior with the KA and AM websites?
Oct 19, 2014, 1:34 am
#5
Join Date: May 2009
Posts: 6,978
Just when I thought CX IT can't be more hilarious, they've proven me wrong again. How can a multi-billion dollar corporation not know when to renew their domain name? Sheesh.....
Oct 19, 2014, 9:42 am
#6
Join Date: Jan 2008
Location: Hong Kong
Programs: BA Gold, JGC Sapphire, OZ Diamond, AF Silver, CX GR, Marriott Lifetime SL
Posts: 3,598
I have seen multiple times that enterprise domain renewal got ignored under the radar... they normally do multi-year payments (say 10) and the system admin that in charge of the renewal probably moved up or gone by then and start lost track of this.....
Oct 19, 2014, 1:30 pm
#7
Join Date: May 2009
Posts: 6,978
You get advanced notices, that's just negligent. They usually asked you if you want to renew with less than one year, then 6 months, then 3 month, then 1 month, then weekly after that. That's a lot of notices......
Oct 19, 2014, 6:25 pm
#8
Original Poster
Join Date: Apr 2012
Location: SIN, PIE
Programs: AA-EXP, SQ-PPS, Marriott PP
Posts: 210
They renewed the domain for another 2 years. Why they wouldn't extend it longer, I have no idea. It's not like we're talking big dollars here. Employee churn or not, there's no excuse for this to happen.
The cathaypacific.com domain name expires in a little less than a year. Let's see if they catch that one before it expires. I'm half tempted to set up a reminder to call them a week prior and give them a personal notice ;-)
The cathaypacific.com domain name expires in a little less than a year. Let's see if they catch that one before it expires. I'm half tempted to set up a reminder to call them a week prior and give them a personal notice ;-)
Oct 19, 2014, 8:34 pm
#9
Join Date: May 2013
Location: Disney Land
Programs: Lifetime Plat; SQ PPS; AA Platinum
Posts: 123
Happens to the best of us. Microsoft forgot to renew a couple of its domain's. Once in 1999 and again in 2003. Some guy went ahead and paid the $35 renewal fee so he could get access back on his hotmail account 
https://www.techdirt.com/articles/20.../0945203.shtml
https://www.techdirt.com/articles/20.../0945203.shtml
Oct 20, 2014, 11:59 am
#10
Join Date: May 2009
Posts: 6,978
They renewed the domain for another 2 years. Why they wouldn't extend it longer, I have no idea. It's not like we're talking big dollars here. Employee churn or not, there's no excuse for this to happen.
The cathaypacific.com domain name expires in a little less than a year. Let's see if they catch that one before it expires. I'm half tempted to set up a reminder to call them a week prior and give them a personal notice ;-)
The cathaypacific.com domain name expires in a little less than a year. Let's see if they catch that one before it expires. I'm half tempted to set up a reminder to call them a week prior and give them a personal notice ;-)
Oct 20, 2014, 10:24 pm
#12
Join Date: May 2009
Posts: 6,978
It's already resolved, I wonder why it hasn't populate to your DNS yet. You could just have really bad DNS that lags on updates.... try using OpenDNS or Google DNS.