Cathay website can't login
Aug 23, 2014, 12:13 am
Original Poster
Join Date: Apr 2014
Location: Hong Kong
Programs: CX Gold
Posts: 12
Cathay website can't login
anyone having the same problem as me? when i try to log in to the website, it would redirect me to an error page
thanks.
Aug 23, 2014, 12:33 am
Join Date: Jul 2011
Programs: BA Bronze
Posts: 1,026
Yes, it's been crashing since last night for me. Pretty useless.
Edit: In fact, can't even get past the home page when trying to book flights.
Last edited by go_around; Aug 23, 2014 at 12:44 am
Aug 23, 2014, 12:54 am
Join Date: May 2014
Location: VHHH
Programs: CX GO, AC Altitude, Radisson Gold
Posts: 18
website still down at 2:50pm Sat. Not sure if it is the volume of traffic, but their IT guys better get their act together if CX is having the HK$100 sale starting 8am next Tuesday. Their servers will definitely be overwhelmed !
Aug 23, 2014, 1:15 am
Join Date: Mar 2003
Location: Here today gone tomorrow
Programs: *G, ow Saph
Posts: 2,865
OK, always nice to know that FT is still where I can check that it's not just me when there's a web site problem.
Not that it helps me do what I need to do, but at least I feel better about it!
Aug 23, 2014, 1:20 am
Join Date: May 2009
Posts: 6,978
Out of curiosity I just tried it, wouldn't load.
Perhaps they are doing something to get ready for next Tuesday's mad dash for $100 tickets, but something went wrong....
Aug 23, 2014, 1:50 am
Join Date: Apr 2007
Location: Anywhere
Posts: 6,567
Got a message that website was under "system maintenance".
Frustrating, as I was planning to use iShop to a massive amount of shopping due to the UK bank holiday weekend promotions.
Aug 23, 2014, 2:32 am
Join Date: Aug 2011
Location: Hong Kong
Programs: CX (elite) and a few others (non-elite)
Posts: 687
I can't even do OLCI - been trying on and off all day
Aug 23, 2014, 4:05 am
Join Date: Mar 2003
Location: Here today gone tomorrow
Programs: *G, ow Saph
Posts: 2,865
The call centre was no help either. It would seem that it's not possible to buy a ticket from CX at this point. Way to go CX...I'm sure nobody ever buys travel on weekends!
Aug 23, 2014, 6:02 am
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,777
Moneyback linking/transfer to/from Asia miles also affected
Aug 23, 2014, 6:51 am
Join Date: Jul 2011
Programs: BA Bronze
Posts: 1,026
But don't forget, it's the world best airline!(?) It's going to be very interesting to see how long this lasts for.
Aug 23, 2014, 9:43 am
Join Date: Nov 2003
Location: London, UK
Programs: BA GGL
Posts: 677
Seems to be working again, at least for checking flight prices anyway, and the explanatory message they put up has been taken down.
Aug 23, 2014, 10:13 am
Join Date: Jul 2011
Programs: BA Bronze
Posts: 1,026
Asia Miles was working again but is now timing out.
Aug 23, 2014, 8:34 pm
Join Date: Apr 2007
Location: Anywhere
Posts: 6,567
It was back working again but still unstable after it got back online for much of yesterday. Only today was I able to get back into iShop to complete my various purchases.
Aug 25, 2014, 6:00 pm
Join Date: May 2009
Posts: 6,978
Monday 8 p.m. USA EST, website not working
