Involuntary Upgrade Priorities / "CIV" score
Nov 12, 2014, 10:03 am
#61
Join Date: Feb 2013
Location: London
Programs: AA Executive Platinum
Posts: 779
Or alternatively, a high status passenger who is flying Y this time misses the op-up while a low/no status passenger also flying Y gets the op-up, because they are worth more $$$ to the airline.
Nov 13, 2014, 7:14 pm
#64
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,527
Nov 21, 2014, 4:30 pm
#66
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I was on a CX flight a week ago with SEC 1. J was overbooked. The lounge attendant called passengers to the reception, presumably for upgrades. However, I wasn't among them
. While it is possible that those passengers were using mileage upgrades, it may as well be this new CIV score...
!
Nov 28, 2014, 5:45 am
#71
Join Date: Jul 2007
Programs: CX Diamond, BA Gold, Flying Blue Platinum (For Life), Royal Orchid Sliver
Posts: 44
Personally I think the BN number is by far the fairest way of determining upgrades, if your really committed to getting the upgrade then your going to hovering over your computer or phone 48 hours prior to departure, at least every one used to know the importance of getting that magical BN001, the new CIV score if its anything like BA's system is going to create a maelstrom of discontent, as the far from reliable CIV algorithm creates a level of distrust and suspicion amongst fellow tier members, a least we used to know where we all stood before... Like BA will CX Gold Card holders be upgraded over diamonds to encourage travel?
Nov 28, 2014, 8:38 am
#72
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
I was on a CX flight a week ago with SEC 1. J was overbooked. The lounge attendant called passengers to the reception, presumably for upgrades. However, I wasn't among them . While it is possible that those passengers were using mileage upgrades, it may as well be this new CIV score...
. While it is possible that those passengers were using mileage upgrades, it may as well be this new CIV score...*Flew to China on KA on (B fare economy ticket) with a no-status traveling companion recently. Both of us on B fare tix. On return sector HGH-HKG, I checked in at airport a few hours before and got SEC# 200+. So did my companion (we forgot about OLCI). Both of us were op-upped to J. No "I" or "V" or "M" on boarding pass which I often see when I am upgraded.
I am not sure if I was the only DM ticketed in Y class that day (or lowest # DM), I'm willing to say it's possible I guess HGH is not a DM heavy route. However, my companion had no status and was also SEC #200+. There is simply no way there weren't GOs, SLs and other high OW status people with lower #s than him. Perhaps he was upgraded simply because we were traveling together and I'm DM on a relatively expensive Y ticket, that's quite plausible and it has happened to me before. However, I've also been on a flight where a no-status traveling companion was denied an op-up with me despite being on my PNR. I was offered op-up, but told he could not come with me. I declined....and they accepted my decline and put me back in Y class with him. I will add, I specifically remember that time we were on a super discount economy fare (S or N).
Perhaps this is an indication of something different. Or perhaps not. Not really sure, I have too few experiences with the new system to say either way. Either way I was pleased to have been upgraded.
Nov 28, 2014, 12:40 pm
#73
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Here is a recent anecdote:
*Flew to China on KA on (B fare economy ticket) with a no-status traveling companion recently. Both of us on B fare tix. On return sector HGH-HKG, I checked in at airport a few hours before and got SEC# 200+. So did my companion (we forgot about OLCI). Both of us were op-upped to J. No "I" or "V" or "M" on boarding pass which I often see when I am upgraded.
I am not sure if I was the only DM ticketed in Y class that day (or lowest # DM), I'm willing to say it's possible I guess HGH is not a DM heavy route. However, my companion had no status and was also SEC #200+. There is simply no way there weren't GOs, SLs and other high OW status people with lower #s than him. Perhaps he was upgraded simply because we were traveling together and I'm DM on a relatively expensive Y ticket, that's quite plausible and it has happened to me before. However, I've also been on a flight where a no-status traveling companion was denied an op-up with me despite being on my PNR. I was offered op-up, but told he could not come with me. I declined....and they accepted my decline and put me back in Y class with him. I will add, I specifically remember that time we were on a super discount economy fare (S or N).
Perhaps this is an indication of something different. Or perhaps not. Not really sure, I have too few experiences with the new system to say either way. Either way I was pleased to have been upgraded.
*Flew to China on KA on (B fare economy ticket) with a no-status traveling companion recently. Both of us on B fare tix. On return sector HGH-HKG, I checked in at airport a few hours before and got SEC# 200+. So did my companion (we forgot about OLCI). Both of us were op-upped to J. No "I" or "V" or "M" on boarding pass which I often see when I am upgraded.
I am not sure if I was the only DM ticketed in Y class that day (or lowest # DM), I'm willing to say it's possible I guess HGH is not a DM heavy route. However, my companion had no status and was also SEC #200+. There is simply no way there weren't GOs, SLs and other high OW status people with lower #s than him. Perhaps he was upgraded simply because we were traveling together and I'm DM on a relatively expensive Y ticket, that's quite plausible and it has happened to me before. However, I've also been on a flight where a no-status traveling companion was denied an op-up with me despite being on my PNR. I was offered op-up, but told he could not come with me. I declined....and they accepted my decline and put me back in Y class with him. I will add, I specifically remember that time we were on a super discount economy fare (S or N).
Perhaps this is an indication of something different. Or perhaps not. Not really sure, I have too few experiences with the new system to say either way. Either way I was pleased to have been upgraded.
Anyway, I was happy to get a seat - SQ was also full; UA had seats but was >USD2000 more.
Nov 28, 2014, 5:48 pm
#74
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
I am not sure if the fare makes much different. I needed to be in San Jose that Friday and be in Shenzhen for a Monday morning meeting. I had only two options - CX873 Friday late night or CX879 Saturday noon. J was overbooked on both flights. I used seat guarantee to get a C fare. Perhaps J can get a better CIV score too.
Anyway, I was happy to get a seat - SQ was also full; UA had seats but was >USD2000 more.
Anyway, I was happy to get a seat - SQ was also full; UA had seats but was >USD2000 more.
Nov 28, 2014, 9:41 pm
#75
Join Date: May 2009
Posts: 6,978
First off thanks for the congrats cxfan1960, too bad I told my company I wanted to reduced my travels in the future. But I will try my best to maintain at least CX GO. I should retain my CX DM for another year after this one, but it will be close.
Second, I overheard in CX Wing that CX has changed their upgrade policy. Of course I still don't know the details and like the old policy I suspect it will take many of us sharing stories to piece together exactly what is changed or not changed. But I also specifically overheard that CX will NOT upgrade family members together with op-up.
The biggest drawback of CIV score is the possibility that someone lower tiers of yours may be upgraded over you, or worse, someone not even MPO, but might have be a high revenue spender or worse still, CX just wants to give him an op-up to entice him to fly more. People are right, with the old system we all know where we stand, but with the new secret system it will bring much suspicions and resentment.
Case in point: I reported here last time 2 Taiwanese ladies argued at Wing F lounge with an attendant that they saw a GO that got op-up but they are both DMs and didn't get op-up, and they were not happy and demand op-ups, and when they didn't get it, they demanded answers. Suspicion, resentment.
Second, I overheard in CX Wing that CX has changed their upgrade policy. Of course I still don't know the details and like the old policy I suspect it will take many of us sharing stories to piece together exactly what is changed or not changed. But I also specifically overheard that CX will NOT upgrade family members together with op-up.
The biggest drawback of CIV score is the possibility that someone lower tiers of yours may be upgraded over you, or worse, someone not even MPO, but might have be a high revenue spender or worse still, CX just wants to give him an op-up to entice him to fly more. People are right, with the old system we all know where we stand, but with the new secret system it will bring much suspicions and resentment.
Case in point: I reported here last time 2 Taiwanese ladies argued at Wing F lounge with an attendant that they saw a GO that got op-up but they are both DMs and didn't get op-up, and they were not happy and demand op-ups, and when they didn't get it, they demanded answers. Suspicion, resentment.