Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

Old Sep 5, 2014, 2:49 pm
  #241  
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Originally Posted by HMPS
Hi Have AA Citi executive MC Card Called airline AA twice, varying replies.

Even though Westjet is Y I can use Admiral's club in ORD ?
CIti executive card (the $450/year one) is an actual Admiral's Club membership; as long as you're the primary cardholder, you have access to the club any time you're past security -- whether you're flying AA or not, regardless of class of service.

(That only applies to actual AA Admiral's Clubs, and maybe USAir clubs if the membership reciprocity has kicked in; Admiral's Club membership gives some privileges at some Qantas Clubs and at some AA contract lounges overseas, and AFAIK those only apply when flying that day.)

Traveling NRT HKG J in CX.
With an Admiral's Club membership, you should have a choice of the AC (based on membership) or CX lounge based on class of service.

Connecting on CX to BOM in PE ( no J space).
Airline AA says I can use Plaza Premium lounge in HKG. Will try to get to CX lounge first.
Do you have OneWorld Sapphire/Emerald (AA Platinum/Executive Platinum) status? If not, CX PE will not get you into the CX lounges.
nkedel is offline  
Old Sep 5, 2014, 4:40 pm
  #242  
 
Join Date: Sep 2009
Location: Global
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Originally Posted by nkedel
CIti executive card (the $450/year one) is an actual Admiral's Club membership; as long as you're the primary cardholder, you have access to the club any time you're past security -- whether you're flying AA or not, regardless of class of service.

(That only applies to actual AA Admiral's Clubs, and maybe USAir clubs if the membership reciprocity has kicked in; Admiral's Club membership gives some privileges at some Qantas Clubs and at some AA contract lounges overseas, and AFAIK those only apply when flying that day.)
You have access to both AA Admiral's Clubs and USAir Clubs with the Citi Exec Card. (There was a thread on this awhile back.)
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Old Sep 11, 2014, 6:21 pm
  #243  
 
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Originally Posted by 110pgl
You have access to both AA Admiral's Clubs and USAir Clubs with the Citi Exec Card. (There was a thread on this awhile back.)
Thanks both of you.
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Old Sep 12, 2014, 1:36 pm
  #244  
 
Join Date: Feb 2008
Location: SFO
Programs: VS Gold
Posts: 1,175
SFO-HKG-(nextday)-MNL: F lounge access on arrival?

Award ticket SFO-HKG-MNL (All F)
Arrive Friday night HKG.
Depart for MNL Sat noon.
Will I have access Friday night to the F lounges in HKG?

OR

Award ticket SFO-HKG (F)
Arrive Friday night HKG.
Depart for LHR on CX paid Y, Sat 00:35 (technically Saturday, but effectively Friday night)
Will I have access Friday night to the F lounges in HKG?

Last edited by maxmin; Sep 12, 2014 at 2:45 pm Reason: typos etc
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Old Sep 12, 2014, 2:30 pm
  #245  
 
Join Date: Sep 2009
Location: Global
Posts: 5,992
Originally Posted by maxmin
Award ticket SFO-HKG-MNL.
Arrive Friday night HKG.
Depart for MNL Sat noon.
Will I have access Friday night to the F lounges in HKG?

OR

Award ticket SFO-HKG
Arrive Friday night HKG.
Depart for LHR on CX paid Y, Sat 00:35 (technically Saturday, but effectively Friday night)
Will I have access Friday night to the F lounges in HKG?
What is your status and what class of service are you flying?

If you are Emerald, you will have access if you are flying oneworld carrier(s), regardless of class of service.
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Old Sep 12, 2014, 2:44 pm
  #246  
 
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I'm sorry, I had originally mentioned, I am in F on SFO-HKG-MNL. Somehow I edited that out.

I have no status.
maxmin is offline  
Old Sep 12, 2014, 3:03 pm
  #247  
 
Join Date: Sep 2009
Location: Global
Posts: 5,992
Originally Posted by maxmin
I'm sorry, I had originally mentioned, I am in F on SFO-HKG-MNL. Somehow I edited that out.

I have no status.
If you are in First on a oneworld carrier, yes, you will have access. Just after midnight departure will not be a problem.
Global321 is offline  
Old Sep 13, 2014, 10:32 pm
  #248  
 
Join Date: Mar 2013
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Posts: 33
I am arriving into HKG at 5am and have a 5hr layover before my CX flight to NRT. I am travelling in business class and am OWE.

What would you guys recommend I get up to during these 5 hours at HKG to get the optimal lounge experience? I'm not much of a champagne drinker but do enjoy a good meal. Also, I'll want to have a shower and get on the net.

Thanks in advance.
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Old Sep 13, 2014, 10:45 pm
  #249  
 
Join Date: Sep 2009
Location: Global
Posts: 5,992
Originally Posted by m2704s
I am arriving into HKG at 5am and have a 5hr layover before my CX flight to NRT. I am travelling in business class and am OWE.

What would you guys recommend I get up to during these 5 hours at HKG to get the optimal lounge experience? I'm not much of a champagne drinker but do enjoy a good meal. Also, I'll want to have a shower and get on the net.

Thanks in advance.
As an Emerald, you will have access to the First Class portion of the Wing. There you can enjoy a shower and a meal in the restaurant. Quite comfortable and the best way to go, IMHO.
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Old Sep 15, 2014, 10:10 am
  #250  
 
Join Date: Jan 2013
Posts: 151
Is it possible to store luggage at any of the CX lounges in HKG for a few hours?
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Old Sep 16, 2014, 5:51 am
  #251  
 
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Posts: 110
Didn't see in the Wiki - I need the phone number of The Cabin lounge. I lost something there today and my FA on the next flight sent a message but I never heard the result.
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Old Sep 16, 2014, 3:43 pm
  #252  
 
Join Date: Jan 2013
Posts: 151
does anyone know how who makes the little one person round work desks? i find them amazingly comfortable and would love to get my hands on one!
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Old Sep 16, 2014, 3:51 pm
  #253  
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Originally Posted by bg26892
does anyone know how who makes the little one person round work desks? i find them amazingly comfortable and would love to get my hands on one!
It is called the Solus chair - designed and manufactured for CX. A quick google didn't provide any suggestions for where it may be purchased.
LHR/MEL/Europe FF is offline  
Old Sep 17, 2014, 10:23 pm
  #254  
 
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Originally Posted by LHR/MEL/Europe FF
It is called the Solus chair - designed and manufactured for CX. A quick google didn't provide any suggestions for where it may be purchased.
Try poltrona Frau

however, it was developed with Foster and associates seemingly just for CX, so chances are it might not be for sale. They might have similar stuff in their catalog, tho
IkarosBOS is offline  
Old Sep 18, 2014, 12:51 am
  #255  
sxc
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Originally Posted by IkarosBOS
Try poltrona Frau

however, it was developed with Foster and associates seemingly just for CX, so chances are it might not be for sale. They might have similar stuff in their catalog, tho
I have seen the seat installed (with some minor modifications) in the lobby of the Kuala Lumpur Grand Hyatt.
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