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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Jul 16, 2014, 9:15 am
  #211  
 
Join Date: Dec 2011
Posts: 479
Originally Posted by pilotdude09
Hi,

Quick lounge question........

We have a group of 5 flying PER-HKG-LAX

2 of us are flying J PER-HKG and F HKG-LAX (1 is QF Gold)

3 are flying Y PER-HKG and J HKG-LAX

For the 3 are they entitled to lounge access in Perth because their onward/connecting flight is in J or no because their immediate flight is in Y?

Cheers
No, but one of them could be guested in by the QF gold.
DH188 is offline  
Old Jul 17, 2014, 9:37 pm
  #212  
 
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No worries, thanks for the replies I assumed that may have been the case! Bugger.

Cheers,
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Old Jul 18, 2014, 11:20 pm
  #213  
 
Join Date: Dec 2005
Location: Washington, DC
Posts: 1,727
I'm flying HKG-LAX-DCA in F with a layover at LAX soon. Is there a CX lounge I can use for the 4-5 hours at LAX? My flight from LAX-DCA is on AS in first if that helps. Thanks.
terpfan101 is offline  
Old Jul 19, 2014, 12:39 am
  #214  
 
Join Date: Dec 2009
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Originally Posted by terpfan101
I'm flying HKG-LAX-DCA in F with a layover at LAX soon. Is there a CX lounge I can use for the 4-5 hours at LAX? My flight from LAX-DCA is on AS in first if that helps. Thanks.
Unfortunately, no (though the CX lounge at LAX is the collective oneworld lounge, FYI). The CX lounge is post-security in TBIT. Also, as I understand it, you can't use oneworld lounges on arrival without connecting to another oneworld flight, so you couldn't access the AA Admiral's Club in T4 (it's possible that you can in practice, so someone may correct me).

Are you able to access the AS Board Room with the F transcon? Is there something in particular that you're looking for?
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Old Jul 19, 2014, 2:37 am
  #215  
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Originally Posted by cmn.jcs
Unfortunately, no (though the CX lounge at LAX is the collective oneworld lounge, FYI). The CX lounge is post-security in TBIT. Also, as I understand it, you can't use oneworld lounges on arrival without connecting to another oneworld flight, so you couldn't access the AA Admiral's Club in T4 (it's possible that you can in practice, so someone may correct me).

Are you able to access the AS Board Room with the F transcon? Is there something in particular that you're looking for?
Flying F on AS (A class for First Saver) does grant Boardroom Access ^

But for that long of a layover- I'd head to In N Out
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Old Jul 19, 2014, 11:00 am
  #216  
 
Join Date: Dec 2009
Location: WAS
Posts: 3,010
Originally Posted by beckoa
Flying F on AS (A class for First Saver) does grant Boardroom Access ^

But for that long of a layover- I'd head to In N Out
^^
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Old Jul 19, 2014, 11:08 am
  #217  
 
Join Date: Feb 2010
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HKG CX Arrivals Lounge ?

Where is the CX J Arrivals lounge in HKG ? Will I have to pay any extra taxes if I am on the land side as I am connectiong in six hours ?
HMPS is offline  
Old Jul 19, 2014, 11:11 am
  #218  
 
Join Date: Dec 2009
Location: WAS
Posts: 3,010
Originally Posted by HMPS
Where is the CX J Arrivals lounge in HKG ? Will I have to pay any extra taxes if I am on the land side as I am connectiong in six hours ?
It's in a bit of a hidden location. Short version is follow the signs for the pay showers, which will put you down a hallway that's perpendicular to the Airport Express tracks. You'll pass a paid lounge on your left, then see the Arrival on your right.

Regarding taxes: when I did this in May, I didn't have to pay anything extra.
cmn.jcs is offline  
Old Jul 20, 2014, 3:32 am
  #219  
 
Join Date: Aug 2011
Posts: 904
Originally Posted by beckoa
But for that long of a layover- I'd head to In N Out
Another ^

Had an awesome time doing some plane spotting last december during a 5 hour layover while waiting for my CX883.
GE90-115B is offline  
Old Jul 20, 2014, 5:51 pm
  #220  
 
Join Date: Dec 2011
Programs: CX MPC GO; Golden Circle nobody!
Posts: 249
Originally Posted by jdtravels
Don't they also scan the guest's boarding pass and input it against yours?
I think sometimes they do, sometimes they do not... But they probably do.
nsolitude is offline  
Old Jul 28, 2014, 2:39 am
  #221  
 
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At the wing first class level 7 for the first time.. Why is it so freaking hot? Feels like I am in a desert.. Such a let down this place is..
sowhatwegetdrunk is offline  
Old Aug 1, 2014, 8:56 am
  #222  
 
Join Date: Nov 2012
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Why do people yell at the lounge people. Do they not know that gets you jack done?

Also this guy has this kids with him. Wanted his kids in with silver status. Obviously they wouldn't but the supervisor came over and offered to let both kids in for one redemption. To get the guy to stop yelling I offer to comp his kids in. He flat out refused my offer. Then please shut up.
alphaod is offline  
Old Aug 1, 2014, 4:04 pm
  #223  
 
Join Date: Apr 2004
Location: CA
Posts: 1,303
I had a AA award ticket in F.

Tpe-HKg was on Dragon in C and it was delayed by over an hr on the tarmac due to mechanical issues.

I had about 90 min layover in HKG and was hoping to utilize the first class lounge. Since my flight was delayed i didnt get a chance to visit the lounge and almost missed my connecting flight from HKG (to SFO)

Would I be entitled to compensation for not being able to visit the lounge due to the mechanical delay of the KA flight?
kaiotes is offline  
Old Aug 1, 2014, 4:08 pm
  #224  
 
Join Date: Sep 2009
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Originally Posted by kaiotes
I had a AA award ticket in F.

Tpe-HKg was on Dragon in C and it was delayed by over an hr on the tarmac due to mechanical issues.

I had about 90 min layover in HKG and was hoping to utilize the first class lounge. Since my flight was delayed i didnt get a chance to visit the lounge and almost missed my connecting flight from HKG (to SFO)

Would I be entitled to compensation for not being able to visit the lounge due to the mechanical delay of the KA flight?
I have never heard of compensation for not having lounge time.

So, no.
Global321 is offline  
Old Aug 2, 2014, 9:42 am
  #225  
 
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Only need 90 min for In n Out 'specially if you take Parking Spot. Just sayin'...
CaptRobPhD is offline  


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