I will be flying TPE - HKG on CX then HKG - SYD on VS on the same day. Could Cathay check my luggage all the way to Sydney, or do I have to go through customs in HKG and check in at Virgina Atlantic again?
Programs: Non-status paid F/J (best value for $$$)
Unofficial HKG CX Policy
Originally Posted by Guy Betsy
VS like BA has a policy of not connecting baggage to another airline's booking if its on seperate tickets. Upper Class or not.
Worse case, yes, is to exit HK and recheck to your CX flight.
CX in HKG seems to have an unofficial policy of allowing passengers transiting HKG on separate tickets (arriving on another carrier and transferring to CX) to not have to exit the transit area to retrieve their bags and recheck-in on the the departures level.
All the pax needs to do is to go directly to the CX transfer desk to check-in for their onward flight and provide CX with their baggage tag receipt (with bag tagged up to HKG). CX would radio their baggage staff to arrange to have the bag retrieved (either from behind the scenes or from the baggage carousel of the arriving flight depending on timing), re-tagged (with the proper priority tags as well if the pax is eligible) and transferred to the CX flight.
Due to security reasons, I doubt this will work...
The only time that CX might do that is when you're already tagged on to a CX flight but due to a delay or cancellation of a flight, you are rescheduled onto another carrier. Then CX will contact their baggage services to retag your bag.
If what you say is true by any means, think about it, by the time passenger has gone to the transit desk, his bag might already be on the carousel.. and what? CX is expected to wait and check all 300+ pieces of bag for that one bag to transfer? CX won't even do that for DM / First members. Don't think so.