Any success in changing the date of the bonus award night reservation?
#1
Original Poster
Join Date: Sep 2008
Posts: 317
Any success in changing the date of the bonus award night reservation?
I made a 2 nights reservation using the credit card's bonus award night before the benefit went away in June. Now I want to push the reservation later by 1 day.
According to the term and condition, it states the bonus award night benefit will be voided and not available for reuse for any change and cancellation.
I would like to know did anybody make change to the existing reservation and able to keep the bonus award night benefit? If so, what is the proper way to do it? thanks.
According to the term and condition, it states the bonus award night benefit will be voided and not available for reuse for any change and cancellation.
I would like to know did anybody make change to the existing reservation and able to keep the bonus award night benefit? If so, what is the proper way to do it? thanks.
#2
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,937
I made a 2 nights reservation using the credit card's bonus award night before the benefit went away in June. Now I want to push the reservation later by 1 day.
According to the term and condition, it states the bonus award night benefit will be voided and not available for reuse for any change and cancellation.
I would like to know did anybody make change to the existing reservation and able to keep the bonus award night benefit? If so, what is the proper way to do it? thanks.
According to the term and condition, it states the bonus award night benefit will be voided and not available for reuse for any change and cancellation.
I would like to know did anybody make change to the existing reservation and able to keep the bonus award night benefit? If so, what is the proper way to do it? thanks.
#4
Join Date: Jul 2005
Location: Austin TX.
Programs: AA GLD (1MM), Hyatt PLT, Hilton Gold, IHG Platinum
Posts: 782
I tried contacting a hotel direct to change dates on a booking originally booked with points.
Was told flat out that the only way the booking can be changed was to contact Club Carlson.
Was told flat out that the only way the booking can be changed was to contact Club Carlson.
#5
Join Date: Aug 2013
Location: NY
Programs: Hilton Diamond, Hyatt Diamond, CC Gold, SPG Gold, AA Exec Platinum
Posts: 99
I was told the same or that the hotel would cancel the reservation and rebook it at the current rates which mean I would lose the points.
Oh wells, I'll take my points back for another use.
Oh wells, I'll take my points back for another use.