Pearson airport to change extreme weather protocol
Apr 14, 2014, 2:42 pm
#1
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Original Poster
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,441
Pearson airport to change extreme weather protocol
http://www.citynews.ca/2014/04/10/pe...ther-protocol/
Canada’s busiest airport is changing how it deals with extreme winter weather and other disruptions after a deep freeze earlier this year triggered a partial shutdown that slowed travel for days.
Canada’s busiest airport is changing how it deals with extreme winter weather and other disruptions after a deep freeze earlier this year triggered a partial shutdown that slowed travel for days.
Apr 14, 2014, 6:24 pm
#2
Join Date: Mar 2014
Programs: AC*Tangerine
Posts: 417
Having suffered through that debacle on 6/7 Jan, that was a pretty interesting read. The apron issues caused my inbound flight to wait over an hour after landing for a gate. On my outbound flight, we were stuck for 5 hours at the gate after boarding before moving an inch - the gate was frozen in place.
It was pretty clear to me at the time that AC was doing its best under the circumstances, (although I know the hundreds of people in line at 0300 hrs would probably disagree). It was the GTAA who failed to deliver in providing critical gate, luggage and other services.
The report completely misses one simple but significant issue. Upgraded wifi and mobile network service to handle increased numbers of pax in the terminals is needed, but so are more power outlets to recharge phones. If we are expected to rebook online or over the phone, we need to be able to recharge.
Unsurprisingly, the report entirely sidesteps the issue of whether large numbers of GTAA workers called in sick to avoid working outside in the extreme cold, as some media reports suggested at the time. I wouldn't want to talk about that publically either, if I were on a "blue ribbon panel."
It was pretty clear to me at the time that AC was doing its best under the circumstances, (although I know the hundreds of people in line at 0300 hrs would probably disagree). It was the GTAA who failed to deliver in providing critical gate, luggage and other services.
The report completely misses one simple but significant issue. Upgraded wifi and mobile network service to handle increased numbers of pax in the terminals is needed, but so are more power outlets to recharge phones. If we are expected to rebook online or over the phone, we need to be able to recharge.
Unsurprisingly, the report entirely sidesteps the issue of whether large numbers of GTAA workers called in sick to avoid working outside in the extreme cold, as some media reports suggested at the time. I wouldn't want to talk about that publically either, if I were on a "blue ribbon panel."
Apr 15, 2014, 7:47 pm
#3
Join Date: Jan 2005
Location: yyz
Programs: Non-Rev Lifetime
Posts: 1,925
I'm sick and tired of this "extreme weather" guff.
GTAA has being using the excuse since last November to explain why their sliding doors are semi activated.
It's all about saving money by not running heaters between the doors.
Rather than fix things, let's blame an imaginary problem.
GTAA has being using the excuse since last November to explain why their sliding doors are semi activated.
It's all about saving money by not running heaters between the doors.
Rather than fix things, let's blame an imaginary problem.
Apr 21, 2014, 6:58 am
#4
Join Date: Mar 2011
Location: Canada
Programs: Star Alliance G*, Marriott Bonvoy Titanium,
Posts: 3,584
GTAA action plan is a dud
I read this entire action plan, located at:
http://www.torontopearson.com/pearso...id=4294987464#
Sadly, it is a complete dud. More snow equipment, a mobile app? Seriously, GTAA has real problems and now (after a crisis) is the time to fix it!
The only "positive" I see is the creation of a blue ribbon panel to receive suggestions! That begs the question, what is the responsibility of management?? They need to step up and show LEADEERSHIP!
http://www.torontopearson.com/pearso...id=4294987464#
Sadly, it is a complete dud. More snow equipment, a mobile app? Seriously, GTAA has real problems and now (after a crisis) is the time to fix it!
The only "positive" I see is the creation of a blue ribbon panel to receive suggestions! That begs the question, what is the responsibility of management?? They need to step up and show LEADEERSHIP!