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Old Oct 16, 09, 6:55 am   #1
 
Join Date: May 2006
Location: BOS and...
Programs: UA 2MM, DL 500k, SW CP, GP 1M, HH Gold, Miracle Fruit-su Club
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Curious stuff re email confirmations

I reserved using the Costco BCD and Coupon for the $30 off. Both were noted on the email confirmation, but the confirmation had only my first name and last initial. Just to keep everything ta, I called to ask if my whole name is actually on the reservation. Yes, that's what the CSR saw. I asked if she could send me a confirm with my whole last name. Good news: The confirmation was instantaneous. But this email also only has my first name and last name initial. This time, no coupon. I called again to request that everything go on an email. She said she saw it all on the rez. There was the next confirmation email on my screen: Last name's initial, no coupon. It's $30 less than other companies for that time, so I guess I'll just cross my fingers.

What would you do? Thank you.
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Old Nov 2, 09, 6:18 pm   #2
 
Join Date: May 2005
Location: FLL
Programs: DL PM/MM ♦M|HH♦|Marr Slvr|CO UA AA US|Pri Cub Gold|SPG|Avis 1st|Htz 5*
Posts: 2,856
What do you see when you pull the reservation up at budget.com? Is anything wrong with your name? coupon code missing? price change?

If not, I would not worry about the email discrepancies.
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