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Old Aug 24, 08, 7:25 pm   #31
 
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Actually I chickened out and didn't confirm the booking b/c of all the negative posts and lack of responses to my post - I only saw yours emailkid today :-(. I emailed the agent who was taking care of me to tell her I didn't like the posts I saw and she didn't respond back. So yeah... I think I'll end up not using them. But if that changes I'll let everyone know.
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Old Aug 27, 08, 1:47 pm   #32
 
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A little postscript... I didn't book w/ Asap b/c of all these negative posts and b/c no one besides emailkid responded to my post. But I did email the url for this thread to the agent @ Asap who was helping me and she called me yesterday to follow up. In the meantime I found a travel agent to book my tickets at a cheaper price, so I told her I wasn't going to book w/ them.

I like how she handled the whole thing. She said "If you found something better, ok it happens. You need to go w/ the best price..." and she also responded to the negative posts by saying "Look... We have different travel agents working here and I'm sure that in the past, people have made mistakes or given bad customer service but that's not representative of the company as a whole." She also would have called me sooner, but it was her day off when I emailed her the thread and she didn't have internet access at home b/c she's based in Latvia.

Now the fact that they are based in a Baltic state may be a red flag for some people, but not for me. The people who live over there are well educated and work for much cheaper rates than in the States. So if I was setting up a service business that works primarily over the phone and email - like a travel agency - I would consider that location for my operations...

End of the day, even though I didn't book w/ this company, I will ask them for a quote for my next overseas flight. Not domestic though b/c that's not their specialty. Oh and the agent's contact info is

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jewls.g@itncorp.com
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Old Mar 1, 09, 12:18 pm   #33
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Are you sure you have nothing to do with this site? You have two posts so far, in two different threads, and they're both about Stuart over at asap travel.

The thread you just bumped up is 7 months old. Are you searching out threads having anything to do with this company?
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Old Mar 1, 09, 8:01 pm   #34
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Originally Posted by tom911 View Post
Are you sure you have nothing to do with this site? You have two posts so far, in two different threads, and they're both about Stuart over at asap travel.

The thread you just bumped up is 7 months old. Are you searching out threads having anything to do with this company?
My thoughts exactly, tom911

As such, I deleted the post, as we have rules about SPAM.

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Old Apr 16, 09, 1:26 pm   #35
 
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asaptickets

Booking a flight boston-beijing in July and the kayak price just went up by 200. Noticed the asaptickets ad link on the site and clicked to find ridic cheap fares. Called the agent and hes getting back to me in 20 mins.

Stumbled on this site looking for reviews of asaptickets. So, having read this post (thread?) start to finish, must say have serious doubts about these guys. Has anybody been ripped off? Wish the tokyo-beijing guy had given some details of his experience.

Anyway, will keep you guys posted.

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Old Jun 16, 09, 6:52 pm   #36
 
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asap tickets experience

Hi, this is my first post on this forum and I have joined explicitly to give some feedback on asap tickets aka International Travel Network. I'm doing so not because I have any connection with the company, but because I read these forums prior to using them and promised myself I would give some current feedback after I used them.

Anyway I had to fly from Boise, ID to London on a family emergency, and I wanted to leave the same day as booking. The on-line booking agencies were all showing $1900 - $2300 fares due to the late booking, and I saw a link to asaptickets that showed $700!! I clicked on the link, it tells you to call an 800 number, which I did, and after some discussion the fares turned out to be $1060 dollars. So disappointing that the fares advertised aren't real, (more a teaser I'm sure), but still very glad to save $800 on the fare.

I searched the web for information in forums such as these as I was sceptical, but decided to go ahead as I was using a credit card and could stop the payment if there was a catch. Anyway within 30 minutes of making the booking the electronic tickets were available and I could book seats, check in etc. Flights were on United so reputable airline, and I had no trouble getting there or back.

So I would recommend them and will certainly be giving them an opportunity on my next international travel, hopefully in better personal circumstances.

Happy Travels!!
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Old Jun 16, 09, 7:27 pm   #37
 
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Usually the problem is not someone taking your money and disappearing, instead it is indeed bait and switch, ie, a teaser fare that changes when you want to buy.

Now in your exceptional situation, the bait &switch wasn't as bad as direct gouging by the airlines themselves.

I guess the lesson is that there are few permanent friends or enemies in this business. We should check all sources each time.
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Old Jun 16, 09, 7:31 pm   #38
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Originally Posted by Ozsmiffy View Post
I saw a link to asaptickets that showed $700!! I clicked on the link, it tells you to call an 800 number, which I did, and after some discussion the fares turned out to be $1060 dollars.
Was the $360 extra the fuel surcharge and taxes?
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Old Jun 17, 09, 1:45 pm   #39
 
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Was the $360 extra the fuel surcharge and taxes?
No, the fare eventually broke down as $925 to the airline and $146 to ITN.

I'm pretty sure the $700 fare was non existant.

Still no complaints from me as it was so much better than the "gouging" by the airlines (as mentioned above).
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Old Jul 15, 09, 11:26 am   #40
 
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not quite sure...

I guess a consensus is no where to be found in regards to ASAP Tickets.
I signed up today in order to post my experience with them....

Flying to Bangkok from Little Rock, AR on Oct 10th, me and the wifey.
ASAP Tickets online posted price....$823.77 actual price quoted to me via email...$1344.20

I wouldn't call them a scam...not even a true bait and switch. However, they do use a deceptive practice to lure you in. I just hope I dont recieve annoying phone calls as they get your phone number from caller ID.

I didnt go any further...so i have no clue as to their service beyond the sale.
Going back to travelocity...good luck all!
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Old Jul 18, 09, 1:24 pm   #41
 
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My Two Cents

Hello to everyone in the forum. I, as a lot of you, have fell upon your forum doing a search on asaptickets. I also was amazed and skeptical of their low prices on tickets. I was searching for a trip from West Palm Beach, FL to Manila. Now, mind you, that West Palm Beach is not considered a "main hub" and is always more expensive to fly from than Ft. Lauderdale or Miami. I will usually try Miami for a trip like this, but decided to use West Palm Beach just to see.

I do not have a definite date that I will travel, so when I came upon asaptickets I tried a couple of dates to see what came up. One added note here. At the top of the website it does say, "Please note, all listed prices are total and include all the taxes, fees and applicable surcharges.", contrary to what I've read in this forum. That being said, I was amazed at the prices after one or two searches, so I decided to try the ultimate, all expensive December trip. Now doing this search leaving on 12/26/09 and returning on 1/2/10 gave me a price of $1,965 on Continental Airlines from Travelocity. On asaptickets it was $682.03. Good enough to get anyone excited.

As far as the posters here that have just signed up and praised asaptickets, it really is the same anywhere you go. Try reading a restaurant review where one person slams the place and another praises them. We all know many of the positive reviews are from the owners of the establishment.

I agree with everyone that I sure would like a confirmation on a positive experience from a forum member that I could believe. I am not worried about getting ripped off; for that I use a credit card and dispute anything that is not what I signed up for. When asapticket charges my card the agreed upon price, and I have a confirmation from the airlines, then I'm on easy street. The transaction is now in the hands of the airline and I no longer have to be concerned with asaptickets. My dealing with them is completed.

When I do take this trip I will write again and let everyone know my experience.
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Old Jul 18, 09, 3:22 pm   #42
 
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EDinNPBFL:

First, Welcome to FT!

Next, I quote emailkid's words from #21: "Now having welcomed you, I will point out that there has been a history of just joined first time posters to, ehem, shall we say, post information that is quite opposite of what other posters' experience has been. I hope that is not the case, but that is the history."

Indeed, this thread has become quite a treasure-house of new members who join apparently only to post once or twice about asaptickets and then disappear for ever. Let's hope that you'd prove different.
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Old Jul 18, 09, 3:23 pm   #43
 
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Quote:
Originally Posted by EDinNPBFL View Post
Hello to everyone in the forum. I, as a lot of you, have fell upon your forum doing a search on asaptickets. I also was amazed and skeptical of their low prices on tickets. I was searching for a trip from West Palm Beach, FL to Manila. Now, mind you, that West Palm Beach is not considered a "main hub" and is always more expensive to fly from than Ft. Lauderdale or Miami. I will usually try Miami for a trip like this, but decided to use West Palm Beach just to see.

I do not have a definite date that I will travel, so when I came upon asaptickets I tried a couple of dates to see what came up. One added note here. At the top of the website it does say, "Please note, all listed prices are total and include all the taxes, fees and applicable surcharges.", contrary to what I've read in this forum. That being said, I was amazed at the prices after one or two searches, so I decided to try the ultimate, all expensive December trip. Now doing this search leaving on 12/26/09 and returning on 1/2/10 gave me a price of $1,965 on Continental Airlines from Travelocity. On asaptickets it was $682.03. Good enough to get anyone excited.

As far as the posters here that have just signed up and praised asaptickets, it really is the same anywhere you go. Try reading a restaurant review where one person slams the place and another praises them. We all know many of the positive reviews are from the owners of the establishment.

I agree with everyone that I sure would like a confirmation on a positive experience from a forum member that I could believe. I am not worried about getting ripped off; for that I use a credit card and dispute anything that is not what I signed up for. When asapticket charges my card the agreed upon price, and I have a confirmation from the airlines, then I'm on easy street. The transaction is now in the hands of the airline and I no longer have to be concerned with asaptickets. My dealing with them is completed.
When I do take this trip I will write again and let everyone know my experience.
<<Emphasis Mine>>

If you are purchasing a consolidator's ticket (and if the price is that far below the "normal" price, it most likely is), I am sorry, but you are NOT in the hands of the airline yet. You need to go through ASAP for any and all assistance. Until you set foot on the plane, the airline will tell you the same thing (conveyed to me by Continental's Elite desk, when I went through my horror with ASAP Tickets). Also, depending on the issue you have with ASAP, your CC may NOT bail you out. My story is long and complicated, and required changing and reissuing tickets, but I can assure you it was because of the incompetence of ASAP. However, I was unsuccessful in getting a refund from ASAP or my CC, and I ran into a wall with the BBB.

I am not knocking consolidators, as I have had many pleasant experiences in using these types of tickets. However, ASAP, in my experienced opinion, is not a reputable organization. YMMV.
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Old Jul 19, 09, 10:26 am   #44
 
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I files a complaint

Quote:
Originally Posted by CopperSteve View Post
<<Emphasis Mine>>

If you are purchasing a consolidator's ticket (and if the price is that far below the "normal" price, it most likely is), I am sorry, but you are NOT in the hands of the airline yet. You need to go through ASAP for any and all assistance. Until you set foot on the plane, the airline will tell you the same thing (conveyed to me by Continental's Elite desk, when I went through my horror with ASAP Tickets). Also, depending on the issue you have with ASAP, your CC may NOT bail you out. My story is long and complicated, and required changing and reissuing tickets, but I can assure you it was because of the incompetence of ASAP. However, I was unsuccessful in getting a refund from ASAP or my CC, and I ran into a wall with the BBB.

I am not knocking consolidators, as I have had many pleasant experiences in using these types of tickets. However, ASAP, in my experienced opinion, is not a reputable organization. YMMV.
If your CC company would not satisfy a transaction that was in dispute, then I recommend you get another CC company.
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Old Jul 19, 09, 10:26 am   #45
 
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I filed a complaint

Quote:
Originally Posted by CopperSteve View Post
<<Emphasis Mine>>

If you are purchasing a consolidator's ticket (and if the price is that far below the "normal" price, it most likely is), I am sorry, but you are NOT in the hands of the airline yet. You need to go through ASAP for any and all assistance. Until you set foot on the plane, the airline will tell you the same thing (conveyed to me by Continental's Elite desk, when I went through my horror with ASAP Tickets). Also, depending on the issue you have with ASAP, your CC may NOT bail you out. My story is long and complicated, and required changing and reissuing tickets, but I can assure you it was because of the incompetence of ASAP. However, I was unsuccessful in getting a refund from ASAP or my CC, and I ran into a wall with the BBB.

I am not knocking consolidators, as I have had many pleasant experiences in using these types of tickets. However, ASAP, in my experienced opinion, is not a reputable organization. YMMV.
CopperSteve, I really don't know what a Consolidator's ticket is. If your CC company would not satisfy a transaction that was in dispute, then I recommend you get another CC company.

Yesterday I called asap and inquired on a ticket that I found on the website starting at $682 with Continental. Of course I was unable to get a flight from any of the three deals on the website and I told him that they could never give me any deal that they advertised on their website. The price I was given went from $682 on Continental to $1,015 on American Airlines. I filed a complaint with the Better Business Bureau.
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