easyJet
Apr 28, 2010, 8:17 pm
#1
Original Poster
Join Date: Feb 2010
Location: Houston
Programs: UA
Posts: 289
easyJet
Has anyone had trouble using easyJets online booking system? I keep getting some sort of Java error, which their backend is run on, whenever I try to book a ticket. I never got any emails nor does my account work...but I see three different temporary authorizations on my credit card. Is this going to be a pain to straighten out?
Apr 29, 2010, 7:56 pm
#4
Original Poster
Join Date: Feb 2010
Location: Houston
Programs: UA
Posts: 289
Nevermind, sent them an email and they responded within 24 hours. Said there were two bookings, but they would let me cancel one. They warned me that I should double check in the future to see if a booking went through...why don't they just make their site work?
Apr 30, 2010, 2:28 am
#5
Join Date: May 2005
Location: London, England, United Kingdom
Programs: Marriott (Lifetime Titantium), whatever other programs as benefits make sense.
Posts: 1,920
I don't have problems with easyJet, but do have a similar problem with raileurope.co.uk. I'll get right to the part where they bring up the Verified by Visa screen, and then it never loads. I end up having to call the call centre. This has happened to me a couple times now. Luckily, they haven't charged me the call centre fee to complete the internet booking due to the issues with the site.