Booking AirAsia.com with a USA credit card
Jan 6, 2010, 12:43 am
#1
Original Poster
Join Date: Jul 2006
Posts: 14
Booking AirAsia.com with a USA credit card
I never seem to be able to book an Air Asia website flight using my USA credit cards. I believe it is due to the fact that the drop down menu doesn't have the USA States but I could be wrong.....
Has anyone been able to get around this?
Thanks in advance for the help,
Rob
Has anyone been able to get around this?
Thanks in advance for the help,
Rob
Last edited by rob0001; Jan 6, 2010 at 12:45 am Reason: correction for searches
Jan 6, 2010, 1:29 am
#3
Join Date: Feb 2007
Location: U.S. (sometimes)
Programs: UA 1k 1MM, AA Exec Plat, Hyatt Diamond, SPG Plat, Marriott Plat, Hilton Gold, IHG Plat, Accor ?????
Posts: 1,398
Or you can select "other". That has worked for me many times using a Capital One Visa, which conveniently does not any foreign exchange fees. This card is a must have for foreign travelers.
I have had problems with Tiger Air using U.S. credit cards, but not Air Asia. Well, I did have problems, but that was due to a fraud detection alert from the CC on the 2nd of two foreign purchases.
You might also try calling the Air Asia call center.
I have had problems with Tiger Air using U.S. credit cards, but not Air Asia. Well, I did have problems, but that was due to a fraud detection alert from the CC on the 2nd of two foreign purchases.
You might also try calling the Air Asia call center.
Jan 6, 2010, 2:17 am
#4
Original Poster
Join Date: Jul 2006
Posts: 14
Or you can select "other". That has worked for me many times using a Capital One Visa, which conveniently does not any foreign exchange fees. This card is a must have for foreign travelers.
I have had problems with Tiger Air using U.S. credit cards, but not Air Asia. Well, I did have problems, but that was due to a fraud detection alert from the CC on the 2nd of two foreign purchases.
You might also try calling the Air Asia call center.
I have had problems with Tiger Air using U.S. credit cards, but not Air Asia. Well, I did have problems, but that was due to a fraud detection alert from the CC on the 2nd of two foreign purchases.
You might also try calling the Air Asia call center.
I actually don't use CapitalOnes visa but I do use their moneymarket with an atm debit card (no visa logo) and get free atm withdrawals around the world....
Jan 11, 2010, 1:42 am
#5
Join Date: Dec 2009
Location: Los Angeles
Programs: UA 1K, Amex Platinum, Regus Gold, Chase Mileage Plus Visa, Turkish Air Elite, US Passport Glob. Entl
Posts: 43
Air Asia No Problem
I agree with most of the posts here; never had a problem paying for Air Asia flights with my US credit cards.
Jan 12, 2010, 1:50 am
#6
Join Date: Nov 2005
Location: CPH
Programs: CM Gold, SK EB Gold, SPG Gold
Posts: 144
I never seem to be able to book an Air Asia website flight using my USA credit cards. I believe it is due to the fact that the drop down menu doesn't have the USA States but I could be wrong.....
Has anyone been able to get around this?
Thanks in advance for the help,
Rob
Has anyone been able to get around this?
Thanks in advance for the help,
Rob
I've had problems with one of my credit cards at either Air Asia or Nok Air's site - I blame bad programmers. I think when my CC number got hashed (kinda like encrypted) to be sent over the wires, the hash/encrypted data got stuck at one of the pages and basically blew it up - it caused some application error message. The payment was processed after I used another CC. I consistently got that error with that one credit card (I was testing to see if they fixed their problem).
BTW, it was with Canadian and Thai credit cards. The Canadian cards worked last year (July) when I last flew with them... I don't bother with LCC much anymore, though.
Jan 13, 2010, 3:11 pm
#7
Join Date: Jun 2005
Location: BOS
Programs: UA 2K, BD Gold, DL/NW Gold, SPG Plat, MRW Silver, Hertz PC
Posts: 240
It could also be your credit cards anti fraud protection kicking in. For some reason every time I've used my Chase card on AirAsia the transaction sets of a fraud alert and chase calls me, sometimes the charges go through, other times they are denied. A phone call ahead of time usually helps prevent this.
Jan 25, 2010, 2:32 am
#9
Join Date: Oct 2009
Location: SIN originally from YYC
Programs: AC*SE / AA Gold / UA 1P /
Posts: 107
Never had a problem using my Canadian Credit card for Air Asia purchases.
Leave the state blank.
---------
2010 Flights : TG 1
2009 Flights : SQ 24, UA 15, AK 8, KE 6, PR 5, MX 5, 5J 3, MH 3, CX 3, (3K,DG,EY,JL,LH 2) (AA,AC,AM,CO,NW,OZ,TG 1)
Leave the state blank.
---------
2010 Flights : TG 1
2009 Flights : SQ 24, UA 15, AK 8, KE 6, PR 5, MX 5, 5J 3, MH 3, CX 3, (3K,DG,EY,JL,LH 2) (AA,AC,AM,CO,NW,OZ,TG 1)
Mar 30, 2010, 10:53 am
#10
Join Date: Feb 2009
Location: San Francisco, CA
Programs: UA 1K MM
Posts: 31
I've had this exact same problem with my Chase cards on AirAsia.com for years. My other credit cards seem to work okay. Haven't figured out the trick for using a Chase card on it. Chase claims it is not their fraud prevention and that they are not getting a request for the charge.
Last edited by usadan; Mar 30, 2010 at 10:53 am Reason: (specified .com)
Apr 6, 2010, 3:01 am
#12
Join Date: Jan 2010
Posts: 13
Had same issue using my AmEX. Just needed to call the CC call center and give them advance warning that you are making a purchase on AirAsia (and I also give them the approximate purchase amount). That's all it took. It looks like the AirAsia charges come from a country that sets off alarms with some U.S. cc companies.
Good luck
Good luck
Apr 6, 2010, 11:03 pm
#13
Join Date: Apr 2009
Programs: UA/1K
Posts: 59
Or you can select "other". That has worked for me many times using a Capital One Visa, which conveniently does not any foreign exchange fees. This card is a must have for foreign travelers.
I have had problems with Tiger Air using U.S. credit cards, but not Air Asia. Well, I did have problems, but that was due to a fraud detection alert from the CC on the 2nd of two foreign purchases.
You might also try calling the Air Asia call center.
I have had problems with Tiger Air using U.S. credit cards, but not Air Asia. Well, I did have problems, but that was due to a fraud detection alert from the CC on the 2nd of two foreign purchases.
You might also try calling the Air Asia call center.
Not that it matters so much when you're paying all of $70 on an LCC. AirAsia's online credit card charging system is highly erratic, and calling in is recommended if you see something you really like.
Apr 9, 2010, 11:43 am
#14
Join Date: Mar 2010
Location: DFW
Programs: AA, 1.5MM, GE
Posts: 213
My experience has been that the first transaction goes through and the second one does not. I call the CC call center and inform them that I in fact am making the charge then they turn it back on (turned off due to the CC fraud detection). Happened about 3 times now.
Apr 9, 2010, 2:30 pm
#15
Suspended
Join Date: Nov 2004
Location: unreserved car luggage rack
Programs: Indian Railways Wallah Program
Posts: 6,532
I've had this exact same problem with my Chase cards on AirAsia.com for years. My other credit cards seem to work okay. Haven't figured out the trick for using a Chase card on it. Chase claims it is not their fraud prevention and that they are not getting a request for the charge.