T5 is not airport terminal - is is a shopping mall
From local UK colleague:
It's a fiasco. Heathrow is run as a giant shopping mall with a couple of
runways as an add-on. The Terminal 5 map shows the exact
location of Harrods, Prada, etc. - every shop and every restaurant - but
does not show the location of the departure gates!
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Quote:
Originally Posted by squeeler
Well as the excitement builds for my PHL-LHR-BSL on Sunday/Monday I wonder what the transfer experience between T4 & T5 is - anyone had the pleasure? Two hours is my scheduled gap, which clearly means no shower, shave etc. Perhaps the reported "smooth running" will help me in this regard.
Note they are continuing to be inflexible about ticket changes.
The 662 was 4 hours late leaving this morning, and I do not wish to spend half the day at T5 tomorrow, with the risk of being imprisoned airside again if /when it gets cancelled.
I asked if I can upgrade my (pretty expensive) C class fare to full J and re-route via a destination served from T4 instead. The answer - no.
They won't touch a restricted ticket (mine allows upgrades but not vol reroutes). Not unless the flight is >2 hours late. So I have to throw away the ticket, or risk another "experience" at T5 tomorrow.
It's a fiasco. Heathrow is run as a giant shopping mall with a couple of
runways as an add-on. The Terminal 5 map shows the exact
location of Harrods, Prada, etc. - every shop and every restaurant - but
does not show the location of the departure gates!
I've always said the same thing as a frequent traveler through T3. LHR is little more than a shopping mall masquerading as an airport. I'm sure the retail subsidizes the costs of this profit-making facility but it's so over-the-top to be beyond ridiculous. Once through security, at T3, you don't know if you're in an airport terminal or a liquor store. It's obscene and shameless.
Note they are continuing to be inflexible about ticket changes.
The 662 was 4 hours late leaving this morning, and I do not wish to spend half the day at T5 tomorrow, with the risk of being imprisoned airside again if /when it gets cancelled.
I asked if I can upgrade my (pretty expensive) C class fare to full J and re-route via a destination served from T4 instead. The answer - no.
They won't touch a restricted ticket (mine allows upgrades but not vol reroutes). Not unless the flight is >2 hours late. So I have to throw away the ticket, or risk another "experience" at T5 tomorrow.
Not impressed.
So, let's get this straight. BA have a GGL passenger who has already been held hostage in T5 once in this debacle.
He is offering to pay to upgrade and reroute a ticket, at obvious inconvenience to him and obvious convenience to BA, to another flight that has capacity for tomorrow leaving from another BA terminal.
BA would get an important passenger moved from what is likely to be a problematic BA 'experience', to one that is likely to be OK.
Yet they refuse to do this, even though it is obvious it is in their best interests, however you look at it.
Given this background, what chance for the ordinary passenger if this is what someone from GGL can expect....
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Quote:
Originally Posted by Singapore_Air
Guardian - Andy Horrowitz:
Disclaimer, although I have quoted from the Daily Telegraph UK, I totally do not condone their overall political views nor agree with them whatsoever.
So you are happy to quote them but do not agree with them or is that poor use of English? Do you mean that you do not condone their political views?
I find that reading the foreign press (La Stampa/Corriere della Serra/Le Figaro/Le Monde/Die Welt) does wonders for my command of language and its idiom - according to my friends. I do recommend it.
T5 is not airport terminal - is is a shopping mall
