Name Change on Booking
Jul 24, 2017, 7:14 am
#1
Original Poster
Join Date: Feb 2017
Programs: BAEC Gold, Ex Marco Polo Club
Posts: 105
Name Change on Booking
So after having someone not able to come on a trip, I wanted to try and transfer the ticket to someone else but BA told me all tickets are non-transferrable.
The ticket was non-refundable and I can only get about £35 worth of fees back. Do any of you have any recommendations on what best to do to get the most value out of this ticket since I cannot get a name change.
The ticket was non-refundable and I can only get about £35 worth of fees back. Do any of you have any recommendations on what best to do to get the most value out of this ticket since I cannot get a name change.
Jul 24, 2017, 7:17 am
#2
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Unfortunately there is nothing to do if the person to whom the ticket was issued can't travel. You can either get taxes refunded or you can explore whether it is possible to change travel dates and , if there is a fee, it's worth it for you.
Jul 24, 2017, 7:23 am
#3
Join Date: Mar 2017
Programs: BAEC GGL
Posts: 261
Well, the only real option to get any value is changing the itinerary for the same passenger if the fees for doing so are more reasonable than loosing the money entirely.
Keep in mind that you may be able to change destination and date. I've changed a return to DXB which I was unable to take (and was non-refundable) to a return to YVR. It cost a bit of money (but overall it meant I still retained 80% or so of the face value of the ticket.
I'd suggest have some flexible dates and destinations if you choose to go this way.
This will work better (and make more financial sense) for long haul, where the change fee is a smaller component of the total cost than it would be for short haul.
Keep in mind that you may be able to change destination and date. I've changed a return to DXB which I was unable to take (and was non-refundable) to a return to YVR. It cost a bit of money (but overall it meant I still retained 80% or so of the face value of the ticket.
I'd suggest have some flexible dates and destinations if you choose to go this way.
This will work better (and make more financial sense) for long haul, where the change fee is a smaller component of the total cost than it would be for short haul.
Jul 24, 2017, 7:28 am
#5
Join Date: Jan 2008
Posts: 1,492
since there is little due to be refunded there are a couple of options
If the reason for not travelling is covered by their travel insurance they could claim on that (the "replacement" passenger would need to buy a new ticket at current price)
If not covered by insurance and the travel is far out, you could hold off in the hope of a schedule change that may allow a refund
If the reason for not travelling is covered by their travel insurance they could claim on that (the "replacement" passenger would need to buy a new ticket at current price)
If not covered by insurance and the travel is far out, you could hold off in the hope of a schedule change that may allow a refund
Jul 24, 2017, 7:32 am
#6
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
You are not seeking a name change, but a passenger change. That simply can't be done.
Your only option is to obtain the most value from the cancellation and the best bet there is to wait until the day of travel and cancel just before the check-in deadline. If the flight is cancelled or substantially delayed (changed), you have the option of a full refund. Same if there is a significant change between now and the scheduled date. Otherwise, it's just the taxes.
As others note, depending on the reason for the other person not coming, it may be possible for their or your (since you paid for the ticket) to claim. That will depend on their reason and the specific policy involved.
Your only option is to obtain the most value from the cancellation and the best bet there is to wait until the day of travel and cancel just before the check-in deadline. If the flight is cancelled or substantially delayed (changed), you have the option of a full refund. Same if there is a significant change between now and the scheduled date. Otherwise, it's just the taxes.
As others note, depending on the reason for the other person not coming, it may be possible for their or your (since you paid for the ticket) to claim. That will depend on their reason and the specific policy involved.