OTA booking partly flown, who's in control now?
Jun 28, 2017, 11:51 am
#1
Original Poster
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
OTA booking partly flown, who's in control now?
I've got an open-jaw economy LHR-VIE/GIB-LHR booking that was made through an OTA. The first flight was flown months ago, is BA in control of the booking now, or do I need to contact the agent? MMB tells me to contact the agent.
I'm considering cancelling the booking and using up some of my Avios for CE instead. That's if the industrial action doesn't change matters!
I'm considering cancelling the booking and using up some of my Avios for CE instead. That's if the industrial action doesn't change matters!
Jun 28, 2017, 11:59 am
#2
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,583
If you want to change the booking and exchange the existing tkt, either the OTA or BA can do that.
If you want a refund of whatever's left (if anything), call the OTA.
If you're throwing away the return, then either the OTA or BA can canx it.
Have you considered (is it possible) to merely upgrade the return using Avios?
If you want a refund of whatever's left (if anything), call the OTA.
If you're throwing away the return, then either the OTA or BA can canx it.
Have you considered (is it possible) to merely upgrade the return using Avios?
Jun 28, 2017, 12:02 pm
#3
Original Poster
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Jun 28, 2017, 12:47 pm
#5
Original Poster
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Jun 28, 2017, 1:05 pm
#6
Join Date: Aug 2013
Posts: 8,764
I really wouldn't bother wasting 15k avios on a CE seat when you already have one in ET.
Jun 28, 2017, 1:22 pm
#7
Original Poster
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
