BA only allows one passport in your profile--why?
#1
Original Poster
Join Date: Feb 2010
Location: London, mostly
Programs: BAEC gold (silver most of the time), ex-bmi (RIP) ex-silver, and a fistful of Amexes
Posts: 177
BA only allows one passport in your profile--why?
I'm a dual Canada/UK citizen, resident in the UK. I fly to the US and home to Canada reasonably regularly, and other places.
I have US Global Entry on my UK passport, so need to use that to get into the US. The Canadian authorities insist you use your Canadian passport when entering, or get an eTA.
This means when I try to check in online for either US or Canada (depending on which passport is in profile) I get stopped. In theory I re-enter details, but if you look at your BAEC profile, you'll see that you *can* change your date of birth and can even change your gender (I haven't tried this feature of the profile, but it's clearly marked). All this and I cannot enter the detail for my other passport.
Long term the solution will be to get Nexus in order to shift the US Global Entry to my Canadian passport, but that'll take a while logistically. In the meanwhile...I'm resigned to the idea that I'll have to carry both passports travelling most of the time, and I'm fine with that. But re-entering alternating passports into the BAEC profile just seems dumb. And I'm not thrilled with the idea of waiting to check in at the airport.
Has anyone else hit this problem? Is there some elegant solution I'm missing?
I have US Global Entry on my UK passport, so need to use that to get into the US. The Canadian authorities insist you use your Canadian passport when entering, or get an eTA.
This means when I try to check in online for either US or Canada (depending on which passport is in profile) I get stopped. In theory I re-enter details, but if you look at your BAEC profile, you'll see that you *can* change your date of birth and can even change your gender (I haven't tried this feature of the profile, but it's clearly marked). All this and I cannot enter the detail for my other passport.
Long term the solution will be to get Nexus in order to shift the US Global Entry to my Canadian passport, but that'll take a while logistically. In the meanwhile...I'm resigned to the idea that I'll have to carry both passports travelling most of the time, and I'm fine with that. But re-entering alternating passports into the BAEC profile just seems dumb. And I'm not thrilled with the idea of waiting to check in at the airport.
Has anyone else hit this problem? Is there some elegant solution I'm missing?
#2
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routières, PCR
Posts: 13,609
Yes.
I haven't found it yet but would love to find one.
My situation is different from yours, but may become more relevant to me in 2019 - or whenever the Chuckle Brothers fail to make a go of Brexit.
Until now, I have mainly travelled on my UK passport and only occasionally on my Swiss passport or ID card. Within mainland Europe, though, the ID card is more practical, It also allows me to visit Turkey visa-free. (The Swiss PP meant lower visa fees to PR China in the past, though that may have changed.)
So, yes! How can we sensibly use two nationalities with BA, please?
Is there some elegant solution I'm missing?
My situation is different from yours, but may become more relevant to me in 2019 - or whenever the Chuckle Brothers fail to make a go of Brexit.
Until now, I have mainly travelled on my UK passport and only occasionally on my Swiss passport or ID card. Within mainland Europe, though, the ID card is more practical, It also allows me to visit Turkey visa-free. (The Swiss PP meant lower visa fees to PR China in the past, though that may have changed.)
So, yes! How can we sensibly use two nationalities with BA, please?
#4
Join Date: Jul 2014
Location: Edi
Posts: 2,203
I know someone in the same spot, UK/Canada passports. He uses UK for everything, has ESTA/ETA for the UK passport. When returning to Canada he only uses his Canadian Passport once at the desk for the CBSA, uses the UK passport for every other part of the trip.
I did wonder if he'd not get in trouble for using the UK passport for the rest of the trip but apparently CBSA couldn't care less.
I did wonder if he'd not get in trouble for using the UK passport for the rest of the trip but apparently CBSA couldn't care less.
#5
Join Date: Jul 2012
Posts: 2,235
Not to forget, the passport on which you leave one country and the passport on which you enter the next one on the same flight could be different. Consequently, two sets of travel document details for each sector are to be recorded.
How would I currently travel e.g. between the US and Canada if ETA for Canada is registered on a passport other than the one I entered the US with? How will the US authorities know that I left and the Canadian authorities know that I will be coming (and the airline see that I am authorised to do so)?
How would I currently travel e.g. between the US and Canada if ETA for Canada is registered on a passport other than the one I entered the US with? How will the US authorities know that I left and the Canadian authorities know that I will be coming (and the airline see that I am authorised to do so)?
#6
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,989
I am another UK/Canada dual passport holder and I always use the Canadian passport in the APIS. Entering the UK or entering/exiting the EU I use my UK passport and have never had any problem. The OP's problem with the U.S. I agree is a good reason that a second passport feature in the profile would be a useful addition.
#7
Join Date: Jul 2012
Location: Canada
Programs: BA Gold (OWE), Star Alliance Gold, Hilton Diamond
Posts: 2,194
Just to let you know, you could add your Canadian passport to your GE account at an enrolment centre, then just leave your Canadian passport in the APIS (doesn't really matter if its in the APIS when flying to the UK). I am also a Dual UK/CAN Citizen and added my CAN passport to GE after I got GE on my UK passport (Didn't have a Canadian passport at the time). You can then use both passports on the kiosks.
Also if your planning on being in Canada, apply for the Nexus, its cheaper and makes things even easier.
Also if your planning on being in Canada, apply for the Nexus, its cheaper and makes things even easier.
#8
Join Date: Jul 2012
Location: Canada
Programs: BA Gold (OWE), Star Alliance Gold, Hilton Diamond
Posts: 2,194
How would I currently travel e.g. between the US and Canada if ETA for Canada is registered on a passport other than the one I entered the US with? How will the US authorities know that I left and the Canadian authorities know that I will be coming (and the airline see that I am authorised to do so)?
#10
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,717
(Yet) another dual Canadian/ UK citizen here, with a third nationality thrown in. I can imagine BA figure that most people just need one passport, but it would certainly make life a bit easier if they were a bit more understanding of people with slightly more complicated setups. There must be quite a few UK-only citizens with two passports amongst BA's most frequent flyers.
#11
#12
Join Date: Oct 2014
Location: PNW
Programs: BAEC Silver, DL GM, AA Plat, NEXUS
Posts: 467
#15
Join Date: Jan 2007
Location: RTM
Programs: DiamondClub (rip), Currently an Alliance Treble Champion (BA, A3, AZ)
Posts: 1,786
Once you go in to MMB you can change it there and save but the profile only saves one. You can have multiple bookings with multiple passports saved though as each booking saves the details within itself. I guess the market isn't big enough for IT to get granted the development budget for a drop-down..