Problems with app

Old Jun 24, 2017, 5:09 am
  #1  
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Problems with app

Both I and a friend are trying to use Manage My App on both phone and desktop and when it should show seat map is coming up blank. Anyone else with this problem for seat selection or online check in?
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Old Jun 24, 2017, 5:22 am
  #2  
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Originally Posted by Stormbel
Both I and a friend are trying to use Manage My App on both phone and desktop and when it should show seat map is coming up blank. Anyone else with this problem for seat selection or online check in?
No problems here. MMB and seat map and selection works
deboyzoned is offline  
Old Jun 24, 2017, 5:31 am
  #3  
 
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Yes- I had this earlier today but now sorted.
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Old Jun 24, 2017, 6:05 am
  #4  
 
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Still not working for me

Yeh I'm still having this issue when using the android app. Really annoying.
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Old Jun 24, 2017, 6:58 am
  #5  
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I have had problems for over 24 hours now. Can't see seat maps etc...
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Old Jun 24, 2017, 7:12 am
  #6  
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Definitely no app access on both wi-fi and 3g. Very frustrating. Flight tomorrow. Let's see when home if seats can eventually be chosen.
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Old Jun 24, 2017, 1:34 pm
  #7  
 
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Yes had the same problem for a few days very frustrating hope BA sorts it soon.
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Old Jun 25, 2017, 1:41 pm
  #8  
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Very frustrating that this problem with the app hasn't been sorted. No access to a laptop and trying to use the desktop site on my phone. The only relevant option I could choose for the BP is to 'collect on a mobile phone'. Do I get an email with an attachment or how does my phone receive the BP?
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Old Jun 25, 2017, 5:04 pm
  #9  
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Originally Posted by Stormbel
Very frustrating that this problem with the app hasn't been sorted. No access to a laptop and trying to use the desktop site on my phone. The only relevant option I could choose for the BP is to 'collect on a mobile phone'. Do I get an email with an attachment or how does my phone receive the BP?
I can't get the Android App to work either. But the desktop BA.com works (slowly) and I used that to check in and then email a boarding pass. At that point the App allows the boarding pass to be retrieved in the usual way.
corporate-wage-slave is online now  
Old Jun 26, 2017, 1:25 am
  #10  
 
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Android not working but OH's Apple was when trykng to check in yesterday . What a crock
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Old Jun 26, 2017, 5:28 am
  #11  
 
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Yes, it's completely broken on Android. Can't check seat map, check-in, look for reward flights, etc.

I've logged out and in, uninstalled and reinstalled - but to no avail.

Just indicative of BA in 2017 I s'pose?
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Old Jun 26, 2017, 5:44 am
  #12  
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Maybe somebody pulled out a plug, realised and plugged it in back to front?
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Old Jun 26, 2017, 5:48 am
  #13  
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App not working here either (Apple).
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Old Jun 26, 2017, 5:57 am
  #14  
 
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These days I'm more surprised when the App does work, rather than when it doesn't.
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Old Jun 26, 2017, 6:12 am
  #15  
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Originally Posted by florens
App not working here either (Apple).
It's working fine for me.
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