Up Yours BA
#61
Join Date: Oct 2015
Location: London, UK
Programs: BAEC GGL/GFl, HH Diamond, BW Diamond, Virgin Voyages Deep Blue Extra, Blue Peter Badge Holder
Posts: 3,937
I find this whole "never going to fly BA again" a bit on the drama side. BA is by far not my favourite airline, and certainly there are better (and frequently cheaper) options on many routes. At the same time, they have a pretty good schedule and non-stop routes from London - that is an enormous benefit.
I'll continue to make my choices based on price and convenience, and being based in London that makes BA a pretty decent option - even if the product isn't that great.
I'll continue to make my choices based on price and convenience, and being based in London that makes BA a pretty decent option - even if the product isn't that great.
#62
Join Date: Aug 2015
Location: USA
Programs: BA Silver
Posts: 812
I agree, but this is an internet forum, people do like to exaggerate, the clue is the fact that want to tell the world that they're not flying BA again as, understandably, they are currently annoyed with that airline, whether this materialises into a change of their travel plans who knows, if it does then in theory that is an advantage to those who don't get emotive in such decision making as it will increase award availability and drive down prices (whilst driving up prices from the competition.
#63
Join Date: Nov 2012
Location: Cambridgeshire
Programs: Varies
Posts: 1,297
Lightbulb moment for me. I've been stunned by the number of people who defend BA on this forum, and assumed they were employed by BA to ridicule and belittle anyone who dares to show justified annoyance or criticism. But yes, this makes sense.
The defenders don't convince me, because I'm also extremely disappointed with BA and I totally understand where the OP is coming from.
Like friends who post their political views on social media, you can't convince people who think differently from you. So why bother defending the indefensible?
The defenders don't convince me, because I'm also extremely disappointed with BA and I totally understand where the OP is coming from.
Like friends who post their political views on social media, you can't convince people who think differently from you. So why bother defending the indefensible?
#64
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
We were starting to migrate to AA for much of our l/h travel. But this year sees almost half our mileage on BA again. I blame Sales, BA Holidays and 2-4-1 ... no brand loyalty involved, just cost and bang per quid.
Mileage:
2015 - 69% BA, 20% AA/US
2016 - 48% BA, 51% AA
2017 - 47% BA, 52% AA
Mileage:
2015 - 69% BA, 20% AA/US
2016 - 48% BA, 51% AA
2017 - 47% BA, 52% AA
#65
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
#66
Join Date: Nov 2015
Location: London
Programs: BA Gold
Posts: 1,683
As it should be. The concept of brand loyalty is a thing of the past. In an era of multi nationals and zero customer value it should all be about what's best for you, because I guarantee BA or indeed AA or any other airline sees nothing in you other than £££.
#67
Join Date: Nov 2012
Location: Cambridgeshire
Programs: Varies
Posts: 1,297
I said the same as the OP last year. I've not flown BA since. I have lots of avios and a 2-4-1 redemption to use up, so I will fly with them again. But they don't get my real travel business any more.
#68
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
My 2 cents are that this is the state of the industry. I have experienced meltdowns of a similar scale with LH, LY, UA, and others. The cause of the problem may differ, but no single airline is immune to major disruptions. And when it happens - the elite FFs are treated only slightly better than a regular traveler. Unfortunately, I doubt that you will find a better approach elsewhere - and I am not saying this to justify any shortcomings by BA.
#69
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
About 15 years after I imposed an "SQ ban" in myself due to a bad ground experience and poor handling thereof, I flew with them because QF became a "never" (but in this case conditional - "never international on revenue" - since the volcanic ash handling) and keeping QF and SQ off my "revenue international flights list" became too inconvenient as I have a house in Australia. On this particular occasion SQ fitted the bill. I felt somewhat cheese off with myself for 'bending my principle' - and big time by booking a (literally) full fare F. I liked their Suite very much (did not like their food at all, admittedly). I felt like I missed out on something good because of a decision (probably not exactly the most sensible) I made many years ago. So I reversed that decision entirely.
I am even possibly looking at taking QF off my "never international on revenue" policy because I enjoyed almost all of my recent interactions with their crew members a lot on certain routes (booked using points) and I feel a bit silly, like cutting off my nose to spite my face.
So I really shouldn't have said "never" but could have said "not for some time until my fury calms down"
I hope BA won't annoy me to the extent of needing to impose a 'BA ban' on myself because it would be very, very inconvenient if I felt I wanted to avoid BA.
#70
Join Date: Jul 2011
Programs: American Airlines, Alaska Airlines, Hawaiian Airlines, Southwest
Posts: 296
I find this whole "never going to fly BA again" a bit on the drama side. BA is by far not my favourite airline, and certainly there are better (and frequently cheaper) options on many routes. At the same time, they have a pretty good schedule and non-stop routes from London - that is an enormous benefit.
I'll continue to make my choices based on price and convenience, and being based in London that makes BA a pretty decent option - even if the product isn't that great.
I'll continue to make my choices based on price and convenience, and being based in London that makes BA a pretty decent option - even if the product isn't that great.
It seems to me that this trend will continue and if Brexit undermines the reason for routing to and through the UK going to Europe from the US I expect to see business travelers looking at alternatives -- US carriers or alternatives like Iberia or even Air France.
#71
Join Date: Aug 2006
Location: In the sticks
Programs: VS FC Gold, BA EC Gold, Amex Centurion, EK Gold, ex-G-ATVK driver
Posts: 1,830
Certainly my BA travel has plummeted in the past two or three years, I am much more likely to take another OW carrier such as QR or EK on a QF codeshare. I even did four RJ segments in the past month. Although I'll make gold again this year, as with last, only four revenue segments will be on BA, and this year they're all short haul. I doubt they'll have made much more than a grand out of me this year on revenue sales.
On the plus side, I was proactively endorsed onto ANA ex-HND yesterday travelling on an Avios award in BA F, arriving about three hours later than scheduled. As I didn't know what to expect I'd already priced up tickets and the ANA option was ~12K GBP in F O/W.
#72
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
#73
Join Date: May 2003
Location: Eurozone
Programs: LH SEN, HH Gold
Posts: 3,002
If a friend cheats me out of 50 Euro and I complain to him about it, I'm not "indicating a desire for compensation". I'm telling a friend "Hey, you cheated me out of 50 Euro!". Not everything in life is about the money itself. I'm pretty sure that's the OP's point of view as well.
Last edited by Grog; May 29, 2017 at 5:23 am
#74
Join Date: Sep 2015
Programs: LH SEN; BA Gold
Posts: 8,405
#75
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
Basically, i'm cheap