Security "If you don't remove liquids you may have to wait 40 minutes"
#16
formerly rxfleming
Join Date: Jan 2009
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As much as I agree it is frustrating when some people don't remove their liquids, or IT equipment, many passengers are infrequent travellers, and are not as savvy as the rest of us. It doesn't help when the 'security staff' at LHR are amongst the rudest I've ever encountered and regularly scold passengers or shout at them.
#17
Join Date: Aug 2009
Posts: 461
#18
Ambassador, British Airways Executive Club, easyJet and Ryanair
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... As much as I agree it is frustrating when some people don't remove their liquids, or IT equipment, many passengers are infrequent travellers, and are not as savvy as the rest of us. It doesn't help when the 'security staff' at LHR are amongst the rudest I've ever encountered and regularly scold passengers or shout at them.
#19
Join Date: Apr 2016
Programs: BA Gold
Posts: 157
The go-slow on secondary inspection seems to be completely deliberate. Regularly see staff standing around chatting while there is a queue of trays. I imagine that someone decided that the worthy rule-obeying passengers should be the only priority and that anyone who forgets a tube of moisturiser in their bag deserves what they get.
While in theory the rules should be easy for everyone, the reality is that a significant proportion of passengers are jetlagged, disoriented and haven't slept. It doesn't help that airports have widely varying requirements at checkpoints. We all *know* that a significant proportion of passengers will forget a liquid in their bag, and harsh treatment is not going to eliminate that forgetfulness.
It's time for T5 security to recognise that their approach of making secondary screening as slow as possible (and advertising that) just does not work, and re-focus on providing a swift and effective service to all passengers, not just those who are successfully remembering all their liquids.
While in theory the rules should be easy for everyone, the reality is that a significant proportion of passengers are jetlagged, disoriented and haven't slept. It doesn't help that airports have widely varying requirements at checkpoints. We all *know* that a significant proportion of passengers will forget a liquid in their bag, and harsh treatment is not going to eliminate that forgetfulness.
It's time for T5 security to recognise that their approach of making secondary screening as slow as possible (and advertising that) just does not work, and re-focus on providing a swift and effective service to all passengers, not just those who are successfully remembering all their liquids.
#20
Ambassador, British Airways Executive Club, easyJet and Ryanair
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I must be getting old ..
#21
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,600
I just got through the x-ray machine when I realised I'd left my laptop in there! Doh!
#22
Ambassador: LATAM
Join Date: Aug 2010
Location: PNA
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Posts: 4,648
Unless I am mistaken this goes back to 2003 when Tony Blair deployed tanks to LHR and this was adopted elsewhere. I do always ask exactly what needs to be removed at airports because I travel though enough regions for there to be lots of variation in terms of shoes, belts, watches etc. I can honestly not recall a time when I have been told when asking that I need to remove liquids.
Last year I flew a couple of times out of MAN without removing liquids and prior to yesterday the last time I was told to remove liquids was CPH in November 2014.
Like I said, I will know next time for LHR but statistically, 63 flights last year, I didn't remove liquids for any of them and it was not a problem. One could be forgiven for thinking that it is not a massive deal or a rule that is zealously enforced. I never go through with containers of more than 100ml.
#24
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#25
Join Date: May 2006
Location: GVA
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Posts: 1,878
This is my big bug-bear at LHR and why for me the whole security process is no more than a charade and not to be taken seriously.
There is absolutely no justification for secondary bag screening not to be carried out professionally and no reason for retaliatory measures to be taken out against passengers, particular those whose bags have ended up in secondary "randomly".
There is absolutely no justification for secondary bag screening not to be carried out professionally and no reason for retaliatory measures to be taken out against passengers, particular those whose bags have ended up in secondary "randomly".
#26
Join Date: May 2014
Location: DMV
Posts: 2,092
To be honest I always get stopped at LHR for a swabbing and perusal anyway. I am sure this is just a quota check.
Unless I am mistaken this goes back to 2003 when Tony Blair deployed tanks to LHR and this was adopted elsewhere. I do always ask exactly what needs to be removed at airports because I travel though enough regions for there to be lots of variation in terms of shoes, belts, watches etc. I can honestly not recall a time when I have been told when asking that I need to remove liquids.
I always fly out of BOG because that's where I live. I have over the last couple of years flown often through the USA, never removed liquids and never had an issue (Normally transit security in MIA) I often go via DOH and go through security there. SE Asia, Far East, South America and Europe. Yesterday I flew out of BRU without removing liquids. I most often transit MAD and get the T4 check without removing liquids but they did once spot a cockroach in my washbag, they emptied it out, killed it with a shoe and then put all my liquids back in the bag and I was on my way. Two weeks ago they opened my bag to look at a battery charger.
Last year I flew a couple of times out of MAN without removing liquids and prior to yesterday the last time I was told to remove liquids was CPH in November 2014.
Like I said, I will know next time for LHR but statistically, 63 flights last year, I didn't remove liquids for any of them and it was not a problem. One could be forgiven for thinking that it is not a massive deal or a rule that is zealously enforced. I never go through with containers of more than 100ml.
Unless I am mistaken this goes back to 2003 when Tony Blair deployed tanks to LHR and this was adopted elsewhere. I do always ask exactly what needs to be removed at airports because I travel though enough regions for there to be lots of variation in terms of shoes, belts, watches etc. I can honestly not recall a time when I have been told when asking that I need to remove liquids.
I always fly out of BOG because that's where I live. I have over the last couple of years flown often through the USA, never removed liquids and never had an issue (Normally transit security in MIA) I often go via DOH and go through security there. SE Asia, Far East, South America and Europe. Yesterday I flew out of BRU without removing liquids. I most often transit MAD and get the T4 check without removing liquids but they did once spot a cockroach in my washbag, they emptied it out, killed it with a shoe and then put all my liquids back in the bag and I was on my way. Two weeks ago they opened my bag to look at a battery charger.
Last year I flew a couple of times out of MAN without removing liquids and prior to yesterday the last time I was told to remove liquids was CPH in November 2014.
Like I said, I will know next time for LHR but statistically, 63 flights last year, I didn't remove liquids for any of them and it was not a problem. One could be forgiven for thinking that it is not a massive deal or a rule that is zealously enforced. I never go through with containers of more than 100ml.
I'm just saying that so you know that if you got away with it, it's because of lackluster enforcement not absence of rules. So if in the future you run into a staff person who enforces the rule, don't get mad at someone for doing their job properly.
#27
Join Date: Aug 2016
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I was wondering if it would fit through the screening machine opened flat?
#28
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Yes, this is our experience. Extremely frustrating. When we asked what more we can do to avoid the secondary inspection, (computers, tablets, liquids, cords all removed) the staff person said our case, a carry on sized Rimowa, was too thick to be seen through on screening, so basically, we should toss the bag!
I was wondering if it would fit through the screening machine opened flat?
I was wondering if it would fit through the screening machine opened flat?
#29
Join Date: Aug 2016
Location: Somewhere between SFO and LAX...FYI aka FAT
Programs: BAEC - back to lowly blue. Marriott - Lifetime Platinum
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Thanks for the (amazingly) quick reply. I actually wasn't thinking of using a tray, just opened flat on the belt. Everything inside would be secure behind the flat screens holding it in.
I have told Mr. Man that he will have to disembowel his bag so that we can get through security faster. Missed our only chance to get into the CCR because of it last time through!
I have told Mr. Man that he will have to disembowel his bag so that we can get through security faster. Missed our only chance to get into the CCR because of it last time through!
Last edited by JayeJ; May 27, 2017 at 8:25 am Reason: clarification
#30
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Thanks for the (amazingly) quick reply. I actually wasn't thinking of using a tray, just opened flat on the belt. Everything inside would be secure behind the flat screens holding it in.
I have told Mr. Man that he will have to disembowel his bag so that we can get through security faster. Missed our only chance to get into the CCR because of it last time through!
I have told Mr. Man that he will have to disembowel his bag so that we can get through security faster. Missed our only chance to get into the CCR because of it last time through!