Seat selection - too complicated?
Oct 22, 2016, 6:17 am
#1
Original Poster
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,192
Seat selection - too complicated?
Hi
I have just booked BA JFK-LHR and LHR-DOH Business Class on the AA code share and am QR Gold (OWS).
I am unable to select seats (am offered to pay to select seats) even though the site tells me as OWS I should be able to select from time of booking.
I have the same result going into MMB from either the AA or BA site.
Is my booking just too complicated?
I have just booked BA JFK-LHR and LHR-DOH Business Class on the AA code share and am QR Gold (OWS).
I am unable to select seats (am offered to pay to select seats) even though the site tells me as OWS I should be able to select from time of booking.
I have the same result going into MMB from either the AA or BA site.
Is my booking just too complicated?
Oct 22, 2016, 7:09 am
#2
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
Hi
I have just booked BA JFK-LHR and LHR-DOH Business Class on the AA code share and am QR Gold (OWS).
I am unable to select seats (am offered to pay to select seats) even though the site tells me as OWS I should be able to select from time of booking.
I have the same result going into MMB from either the AA or BA site.
Is my booking just too complicated?
I have just booked BA JFK-LHR and LHR-DOH Business Class on the AA code share and am QR Gold (OWS).
I am unable to select seats (am offered to pay to select seats) even though the site tells me as OWS I should be able to select from time of booking.
I have the same result going into MMB from either the AA or BA site.
Is my booking just too complicated?
Sometimes you have to leave it a bit, for the status to propagate through the booking.
Try again in couple of hours.
Oct 22, 2016, 10:23 am
#4
Join Date: Sep 2015
Posts: 795
I've had this happen before too. It will probably work fine in a short while, or if not, try deleting your frequent flyer number from the booking and then enter it again.
Oct 22, 2016, 10:34 am
#5
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
Ring BA and they should be able to do it for you.
Oct 23, 2016, 2:51 am
#9
Original Poster
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,192
Hmmmm, only the QR leg shows up on the QR website, all the other legs appear on the QF and RJ sites but refer me to the BA site for seat allocation, which is still asking me to pay.
Two days since the booking was ticketed so I guess I will have to call them.
Two days since the booking was ticketed so I guess I will have to call them.
Oct 29, 2016, 4:42 am
#10
Original Poster
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,192
Arrrgggghhh.....
How difficult could this be!
Amex, who I booked my ticket through, put my QF number in - on which I am Silver (OWR), so no free seat selection.
I tried to change the number on-line for my QR number - on which I am Gold (OWS), so free seat selection, but it won't work.
Call BA, cannot help as ticket booked through TA.
Call Amex who say BA won't change the FF number until check-in.
How bloody circuitous and frustrating!
How difficult could this be!
Amex, who I booked my ticket through, put my QF number in - on which I am Silver (OWR), so no free seat selection.
I tried to change the number on-line for my QR number - on which I am Gold (OWS), so free seat selection, but it won't work.
Call BA, cannot help as ticket booked through TA.
Call Amex who say BA won't change the FF number until check-in.
How bloody circuitous and frustrating!
Oct 29, 2016, 4:48 am
#11
Join Date: May 2010
Location: UK
Posts: 5,380
Arrrgggghhh.....
How difficult could this be!
Amex, who I booked my ticket through, put my QF number in - on which I am Silver (OWR), so no free seat selection.
I tried to change the number on-line for my QR number - on which I am Gold (OWS), so free seat selection, but it won't work.
Call BA, cannot help as ticket booked through TA.
Call Amex who say BA won't change the FF number until check-in.
How bloody circuitous and frustrating!
How difficult could this be!
Amex, who I booked my ticket through, put my QF number in - on which I am Silver (OWR), so no free seat selection.
I tried to change the number on-line for my QR number - on which I am Gold (OWS), so free seat selection, but it won't work.
Call BA, cannot help as ticket booked through TA.
Call Amex who say BA won't change the FF number until check-in.
How bloody circuitous and frustrating!
Oct 29, 2016, 4:51 am
#12
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,951
Arrrgggghhh.....
How difficult could this be!
Amex, who I booked my ticket through, put my QF number in - on which I am Silver (OWR), so no free seat selection.
I tried to change the number on-line for my QR number - on which I am Gold (OWS), so free seat selection, but it won't work.
Call BA, cannot help as ticket booked through TA.
Call Amex who say BA won't change the FF number until check-in.
How bloody circuitous and frustrating!
How difficult could this be!
Amex, who I booked my ticket through, put my QF number in - on which I am Silver (OWR), so no free seat selection.
I tried to change the number on-line for my QR number - on which I am Gold (OWS), so free seat selection, but it won't work.
Call BA, cannot help as ticket booked through TA.
Call Amex who say BA won't change the FF number until check-in.
How bloody circuitous and frustrating!
Oct 29, 2016, 9:38 am
#13
Join Date: Oct 2009
Location: ARN
Programs: SK EBG, BAEC Gold, LH FTL, FBP, CCG, HH Diamond
Posts: 1,533
Exactly. You made your bed when you booked thru AmEx so now you get to lie in it. They are really the ones that should make the change for you.
Oct 29, 2016, 11:14 am
#14
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,951
Oct 29, 2016, 12:47 pm
#15
Join Date: Aug 2013
Posts: 8,770
Yes, this should work. You just need the relevant BA PNR(s).
Well, not really - they're actually the airline's agent, and work on their behalf.
Well, not really - they're actually the airline's agent, and work on their behalf.