BA computer system down worldwide?
Sep 5, 2016, 7:34 pm
#1
Original Poster
Join Date: Oct 2015
Location: Derbyshire, UK
Programs: BA Gold, AVIS Presidents Club
Posts: 165
BA computer system down worldwide?
Sat in the lounge at IAD awaiting flight to LHR tonight and just had an announcement that the BA computer system is down worldwide so they've had to go over to manual check-in which will now take considerably longer.
We'll see what happens.
We'll see what happens.
Sep 5, 2016, 7:37 pm
#2
FlyerTalk Evangelist
Join Date: Jun 2004
Location: LON, ACK, BOS..... (Not necessarily in that order)
Programs: **Mucci Diamond Hairbrush** - compared to that nothing else matters (+BA Bronze)
Posts: 15,127
Sep 5, 2016, 8:02 pm
#5
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Is there some kind of a weird travel backbone that has gone down?
IHG front end is working but when I try to make a booking, it fails. It has been that way for a couple of hours now.
I am not saying they could be related but I guess it's not entirely impossible?
IHG front end is working but when I try to make a booking, it fails. It has been that way for a couple of hours now.
I am not saying they could be related but I guess it's not entirely impossible?
Sep 5, 2016, 8:15 pm
#6
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,791
Tehran (IKA) seems to have an issue too, so I'm checked in online with seq 001, but locally I have seq 065. My seat, locally, showed my original seat, rather than the one I selected after OLCI (easily corrected).
Sep 5, 2016, 8:24 pm
#7
Join Date: Nov 2000
Location: Nor Cal
Programs: UA Global Svcs 3 MM, LH Senator, BA Gold
Posts: 537
Sat at SFO waiting on an "indefinite delay". Glad I checked in on the app last night. Upside is, since they can't check anybody in, the lounge is the emptiest I've ever seen it.
Glad my important meetings are not until Wednesday and Thursday.
Update: new target of 10pm, three hour delay.
Glad my important meetings are not until Wednesday and Thursday.
Update: new target of 10pm, three hour delay.
Last edited by Marin 1K; Sep 5, 2016 at 9:10 pm Reason: Update.
Sep 5, 2016, 8:43 pm
#8
Original Poster
Join Date: Oct 2015
Location: Derbyshire, UK
Programs: BA Gold, AVIS Presidents Club
Posts: 165
Just had the captain and first officer come and have a chat in the lounge apologising for the delay and explaining that theres probably still nearly 100 people to check in manually and that takes time. But once thats achieved then the plane can fly as its not reliant on the computer systems being up.
Sep 5, 2016, 9:53 pm
#10
Join Date: Nov 2009
Location: BOS
Programs: BA Silver, Mucci
Posts: 5,289
I'm sure BA do Holiday Inn bookings on the side! Nice little earner!
Sep 5, 2016, 10:37 pm
#11
Join Date: Sep 2014
Location: London
Programs: BAEC Gold
Posts: 561
It's made the news on CNN's website. Haven't seen it reported elsewhere as of yet.
http://money.cnn.com/2016/09/05/news...ays/index.html
http://money.cnn.com/2016/09/05/news...ays/index.html
Sep 5, 2016, 10:48 pm
#12
Join Date: May 2014
Location: Vancouver, CA
Programs: AC 35K
Posts: 670
It's made the news on CNN's website. Haven't seen it reported elsewhere as of yet.
http://money.cnn.com/2016/09/05/news...ays/index.html
http://money.cnn.com/2016/09/05/news...ays/index.html
Sep 5, 2016, 10:49 pm
#13
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,689
Received a generic travel notification from the corporate travel agent sent out worldwide. Normally these notifications are around natural disasters, terrorist attacks, traveler risks etc.
looks bad.
Globalist
UK: British Airways check-in system malfunction triggers flight disruptions
United Kingdom / 06 September 2016
Alert Severity Rating: Moderate
UNITED KINGDOM: British Airways check-in system malfunction triggers flight disruptions Initial reports indicated that a malfunction in British Airways' online check-in system led to numerous delays affecting the air carrier's flights to and from the United Kingdom. Airline representatives said they were working to fix the problem, but were unable to provide a timeline for the issue to be resolved.
ADVICE: Anticipate significant disruptions to British Airways flights over the next 12 hours.
United Kingdom / 06 September 2016
Alert Severity Rating: Moderate
UNITED KINGDOM: British Airways check-in system malfunction triggers flight disruptions Initial reports indicated that a malfunction in British Airways' online check-in system led to numerous delays affecting the air carrier's flights to and from the United Kingdom. Airline representatives said they were working to fix the problem, but were unable to provide a timeline for the issue to be resolved.
ADVICE: Anticipate significant disruptions to British Airways flights over the next 12 hours.
Globalist
