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CX blocking award availability when it's close to departure?

Old Jun 26, 2016, 2:02 pm
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Last edit by: BlueThroughCrimp
BA and CX have jointly blocked close in booking between HKG and Taiwan and parts of China with a minimum of 5 days before departure.

Unfortunately as a result of significant levels of fraudulent activity CX have removed access to redemption availability -5 days to departure until further notice. (BA Executive Club)
It is not sure that when this limit will be lifted and people are advised to phone up to book their flights if it is short to departure (even though it may not work)

UPDATES:
- 12/07/2016 The block has been lifted for flights to and from Taiwan.
- 28/10/2016 Looks like there is a 7 days block for flights between HKG and PEK, PVG, XIY (Xi'an), CKG (Chongqing). There may also be a 5 days block on TPE again...
- 28/10/2016 Flights to CTU and WUH still face the 7 days block afaik
- 30/11/2016 Even for TPE there is a 7 days block
- 13/12/2016 Basically everything is blocked, including TYO, LHR and so on.
- 28/02/2017 RIP redemptions to MAINLAND CHINA T-5
- 11/03/2017 Blocked all CX/KA online & phone redemptions to/from All Mainland China, TPE, Malaysia & Singapore flights 9 days from departure !
- 14/03/2017 Ok, folks. CX is blocking ON MOST award spaces for BAEC members (whether online or phone) up to 9 days prior to departure now.
- 15/03/2017 CX (or rather BA) is blocking CX/KA redemptions blocking ON MOST award spaces between HKG and USA, EU, Japan, Taiwan flights for BAEC members (whether online or phone) up to 22 days prior to departure! Each destination is inconsistent with availability. Some are not available less than 7 days, some as in the case of Japan is 22 days prior to departure.
- 11/08/2017 All CX/KA redemptions are blocked online when close to departure. While most can be booked by phone, Chinese routes may still be blocked when close to departure.

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CX blocking award availability when it's close to departure?

Old Jul 7, 2016, 7:54 pm
  #46  
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Originally Posted by Engineering Travel
Only waitlist available until 11th July, I believe that there is a large number canceled on the 8th and 9th due to the Typhoon about to hit Tiawan
But CTU has no typhoons
AM wide open from today-16/7 both inbound and return
Avios only from 16/7
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Old Jul 8, 2016, 3:29 am
  #47  
 
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Originally Posted by percysmith
But CTU has no typhoons
AM wide open from today-16/7 both inbound and return
Avios only from 16/7

Sorry but I was replying to a post that mentioned TPE not CTU...
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Old Jul 8, 2016, 3:35 am
  #48  
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Originally Posted by Engineering Travel
Sorry but I was replying to a post that mentioned TPE not CTU...
I know. But comparing Avios's CTU availability today means we can't apologise for BAEC on account of the weather.
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Old Jul 8, 2016, 8:09 am
  #49  
 
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Originally Posted by percysmith
I know. But comparing Avios's CTU availability today means we can't apologise for BAEC on account of the weather.
I know, understand, we cant apologise for BAEC surcharges either..CX so good on that score.

This is why now I have a full bag of sweets across a number of airlines and alliances..pointless (if you for give the pun) to have all one's eggs in the same broken basket.
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Old Jul 12, 2016, 3:33 pm
  #50  
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BA no longer blocks last second redemptions to TPE, there is however still a block on WUH, CTU.

How many locations are still blocked?
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Old Jul 12, 2016, 3:42 pm
  #51  
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Oh also we can not alone, looks like S7 has the same policy atm:

S7 BAEC redemptions no longer available online.
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Old Oct 28, 2016, 3:21 am
  #52  
 
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Add PVG to the mix.
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Old Oct 28, 2016, 4:10 am
  #53  
 
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Am i missing soething. I am in Asia so may need to book these Feb2017

Why can't we just xfer avios foc to Iberia and then book ? Or is IB blocked too
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Old Oct 28, 2016, 4:11 am
  #54  
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Originally Posted by wanderingabroad
Add PVG to the mix.
Can you give us more detials?
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Old Oct 28, 2016, 4:12 am
  #55  
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Originally Posted by wanderingabroad
Add PVG to the mix.
I thought it wasn't happening for a while.

But it sure is happening to PVG again.
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Old Oct 28, 2016, 4:21 am
  #56  
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Originally Posted by cysyuen
Can you give us more detials?
I assume it is based on this thread http://www.flyertalk.com/forum/briti...-no-seats.html
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Old Oct 28, 2016, 4:39 am
  #57  
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Well lots of blocks in place at the moment... WUH, CTU, XIY, CKG, PEK, PVG and possibly TPE...
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Old Oct 29, 2016, 2:37 pm
  #58  
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Originally Posted by KARFA
I assume it is based on this thread http://www.flyertalk.com/forum/briti...-no-seats.html
Asked BA Executive Club in http://www.flyertalk.com/forum/briti...l#post27409715
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Old Nov 30, 2016, 9:41 am
  #59  
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Sorry for bringing this up but I spoke to BA twice and this is what they say@

We're sorry there isn't any availability on the Cathay Pacific flights you'd like, Yuen. It's CX who tell us how many Avios seats are available, so we aren't able to see if their policy has changed to reduce their availability.
So are they just pushing the ball and says it has nothing to do with BA? Do I need to call CX to release seats?
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Old Nov 30, 2016, 1:25 pm
  #60  
 
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Is there anyway we can interest the media in this? It's ridiculous that this is persisting simply because either/or/both BA and CX can not be bothered to implement some form of fraud protection. Perhaps someone like Simon Calder who understands how FF redemptions work?

Also, does it not breach some sort of Oneworld Alliance ("the world's leading airlines working as one") agreement, in spirit if not in letter?

Yours in frustration...
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