Last edit by: BlueThroughCrimp
BA and CX have jointly blocked close in booking between HKG and Taiwan and parts of China with a minimum of 5 days before departure.
It is not sure that when this limit will be lifted and people are advised to phone up to book their flights if it is short to departure (even though it may not work)
UPDATES:
- 12/07/2016 The block has been lifted for flights to and from Taiwan.
- 28/10/2016 Looks like there is a 7 days block for flights between HKG and PEK, PVG, XIY (Xi'an), CKG (Chongqing). There may also be a 5 days block on TPE again...
- 28/10/2016 Flights to CTU and WUH still face the 7 days block afaik
- 30/11/2016 Even for TPE there is a 7 days block
- 13/12/2016 Basically everything is blocked, including TYO, LHR and so on.
- 28/02/2017 RIP redemptions to MAINLAND CHINA T-5
- 11/03/2017 Blocked all CX/KA online & phone redemptions to/from All Mainland China, TPE, Malaysia & Singapore flights 9 days from departure !
- 14/03/2017 Ok, folks. CX is blocking ON MOST award spaces for BAEC members (whether online or phone) up to 9 days prior to departure now.
- 15/03/2017 CX (or rather BA) is blocking CX/KA redemptions blocking ON MOST award spaces between HKG and USA, EU, Japan, Taiwan flights for BAEC members (whether online or phone) up to 22 days prior to departure! Each destination is inconsistent with availability. Some are not available less than 7 days, some as in the case of Japan is 22 days prior to departure.
- 11/08/2017 All CX/KA redemptions are blocked online when close to departure. While most can be booked by phone, Chinese routes may still be blocked when close to departure.
.
Unfortunately as a result of significant levels of fraudulent activity CX have removed access to redemption availability -5 days to departure until further notice. (BA Executive Club)
UPDATES:
- 12/07/2016 The block has been lifted for flights to and from Taiwan.
- 28/10/2016 Looks like there is a 7 days block for flights between HKG and PEK, PVG, XIY (Xi'an), CKG (Chongqing). There may also be a 5 days block on TPE again...
- 28/10/2016 Flights to CTU and WUH still face the 7 days block afaik
- 30/11/2016 Even for TPE there is a 7 days block
- 13/12/2016 Basically everything is blocked, including TYO, LHR and so on.
- 28/02/2017 RIP redemptions to MAINLAND CHINA T-5
- 11/03/2017 Blocked all CX/KA online & phone redemptions to/from All Mainland China, TPE, Malaysia & Singapore flights 9 days from departure !
- 14/03/2017 Ok, folks. CX is blocking ON MOST award spaces for BAEC members (whether online or phone) up to 9 days prior to departure now.
- 15/03/2017 CX (or rather BA) is blocking CX/KA redemptions blocking ON MOST award spaces between HKG and USA, EU, Japan, Taiwan flights for BAEC members (whether online or phone) up to 22 days prior to departure! Each destination is inconsistent with availability. Some are not available less than 7 days, some as in the case of Japan is 22 days prior to departure.
- 11/08/2017 All CX/KA redemptions are blocked online when close to departure. While most can be booked by phone, Chinese routes may still be blocked when close to departure.
.
CX blocking award availability when it's close to departure?
#46
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
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Posts: 19,671
#47
Join Date: May 2010
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Posts: 762
#48
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
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#49
Join Date: May 2010
Location: Global Again
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Posts: 762
This is why now I have a full bag of sweets across a number of airlines and alliances..pointless (if you for give the pun) to have all one's eggs in the same broken basket.
#51
Original Poster
Join Date: Dec 2014
Programs: British Airways Executive Club Gold
Posts: 1,073
Oh also we can not alone, looks like S7 has the same policy atm:
S7 BAEC redemptions no longer available online.
S7 BAEC redemptions no longer available online.
#53
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
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Posts: 5,072
Am i missing soething. I am in Asia so may need to book these Feb2017
Why can't we just xfer avios foc to Iberia and then book ? Or is IB blocked too
Why can't we just xfer avios foc to Iberia and then book ? Or is IB blocked too
#56
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
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I assume it is based on this thread http://www.flyertalk.com/forum/briti...-no-seats.html
#58
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
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Posts: 19,671
I assume it is based on this thread http://www.flyertalk.com/forum/briti...-no-seats.html
#59
Original Poster
Join Date: Dec 2014
Programs: British Airways Executive Club Gold
Posts: 1,073
Sorry for bringing this up but I spoke to BA twice and this is what they say@
So are they just pushing the ball and says it has nothing to do with BA? Do I need to call CX to release seats?
We're sorry there isn't any availability on the Cathay Pacific flights you'd like, Yuen. It's CX who tell us how many Avios seats are available, so we aren't able to see if their policy has changed to reduce their availability.
#60
Join Date: Nov 2003
Location: London, UK
Programs: BA GGL
Posts: 677
Is there anyway we can interest the media in this? It's ridiculous that this is persisting simply because either/or/both BA and CX can not be bothered to implement some form of fraud protection. Perhaps someone like Simon Calder who understands how FF redemptions work?
Also, does it not breach some sort of Oneworld Alliance ("the world's leading airlines working as one") agreement, in spirit if not in letter?
Yours in frustration...
Also, does it not breach some sort of Oneworld Alliance ("the world's leading airlines working as one") agreement, in spirit if not in letter?
Yours in frustration...