Last edit by: BlueThroughCrimp
BA and CX have jointly blocked close in booking between HKG and Taiwan and parts of China with a minimum of 5 days before departure.
It is not sure that when this limit will be lifted and people are advised to phone up to book their flights if it is short to departure (even though it may not work)
UPDATES:
- 12/07/2016 The block has been lifted for flights to and from Taiwan.
- 28/10/2016 Looks like there is a 7 days block for flights between HKG and PEK, PVG, XIY (Xi'an), CKG (Chongqing). There may also be a 5 days block on TPE again...
- 28/10/2016 Flights to CTU and WUH still face the 7 days block afaik
- 30/11/2016 Even for TPE there is a 7 days block
- 13/12/2016 Basically everything is blocked, including TYO, LHR and so on.
- 28/02/2017 RIP redemptions to MAINLAND CHINA T-5
- 11/03/2017 Blocked all CX/KA online & phone redemptions to/from All Mainland China, TPE, Malaysia & Singapore flights 9 days from departure !
- 14/03/2017 Ok, folks. CX is blocking ON MOST award spaces for BAEC members (whether online or phone) up to 9 days prior to departure now.
- 15/03/2017 CX (or rather BA) is blocking CX/KA redemptions blocking ON MOST award spaces between HKG and USA, EU, Japan, Taiwan flights for BAEC members (whether online or phone) up to 22 days prior to departure! Each destination is inconsistent with availability. Some are not available less than 7 days, some as in the case of Japan is 22 days prior to departure.
- 11/08/2017 All CX/KA redemptions are blocked online when close to departure. While most can be booked by phone, Chinese routes may still be blocked when close to departure.
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Unfortunately as a result of significant levels of fraudulent activity CX have removed access to redemption availability -5 days to departure until further notice. (BA Executive Club)
UPDATES:
- 12/07/2016 The block has been lifted for flights to and from Taiwan.
- 28/10/2016 Looks like there is a 7 days block for flights between HKG and PEK, PVG, XIY (Xi'an), CKG (Chongqing). There may also be a 5 days block on TPE again...
- 28/10/2016 Flights to CTU and WUH still face the 7 days block afaik
- 30/11/2016 Even for TPE there is a 7 days block
- 13/12/2016 Basically everything is blocked, including TYO, LHR and so on.
- 28/02/2017 RIP redemptions to MAINLAND CHINA T-5
- 11/03/2017 Blocked all CX/KA online & phone redemptions to/from All Mainland China, TPE, Malaysia & Singapore flights 9 days from departure !
- 14/03/2017 Ok, folks. CX is blocking ON MOST award spaces for BAEC members (whether online or phone) up to 9 days prior to departure now.
- 15/03/2017 CX (or rather BA) is blocking CX/KA redemptions blocking ON MOST award spaces between HKG and USA, EU, Japan, Taiwan flights for BAEC members (whether online or phone) up to 22 days prior to departure! Each destination is inconsistent with availability. Some are not available less than 7 days, some as in the case of Japan is 22 days prior to departure.
- 11/08/2017 All CX/KA redemptions are blocked online when close to departure. While most can be booked by phone, Chinese routes may still be blocked when close to departure.
.
CX blocking award availability when it's close to departure?
#31
Original Poster
Join Date: Dec 2014
Programs: British Airways Executive Club Gold
Posts: 1,073
#33
I was counting on last minute CX redemptions when I am in Asia in November, but cannot confirm which flights/dates I need to be flying until a few days before the flights.
Is this going on on all/many CX routes or just the TPE one? Any way around this?
Is this going on on all/many CX routes or just the TPE one? Any way around this?
#34
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,671
#35
Join Date: Jan 2014
Programs: SPG Platinum, Marriott LT Platinum, Hilton Diamond, Hyatt Globalist, AA Platinum Pro, AS MVP Gold
Posts: 215
I'm very unhappy with this decision. I credit and collect BA avios for the sole purpose of redeeming for HKG-TPE but yet haven't been able to use it for a while. No clarification has ever been offered until this thread.
While I'd blame the fraudulent activity basically came from BA's own mistake of getting hacked - I agree with one of the previous poster that if you can somehow enable it via phone booking so that we can prove our identity, it's at least a stopgap to whatever BA is trying accomplish.
Dear BA, if you are reading this, can you at least enable the redemption via phone? At least I can provide you with my personal information, and the 'hackers ' are very less likely to actually call to make a redemption.
Thank you.
While I'd blame the fraudulent activity basically came from BA's own mistake of getting hacked - I agree with one of the previous poster that if you can somehow enable it via phone booking so that we can prove our identity, it's at least a stopgap to whatever BA is trying accomplish.
Dear BA, if you are reading this, can you at least enable the redemption via phone? At least I can provide you with my personal information, and the 'hackers ' are very less likely to actually call to make a redemption.
Thank you.
#36
I'm very unhappy with this decision. I credit and collect BA avios for the sole purpose of redeeming for HKG-TPE but yet haven't been able to use it for a while. No clarification has ever been offered until this thread.
While I'd blame the fraudulent activity basically came from BA's own mistake of getting hacked - I agree with one of the previous poster that if you can somehow enable it via phone booking so that we can prove our identity, it's at least a stopgap to whatever BA is trying accomplish.
Dear BA, if you are reading this, can you at least enable the redemption via phone? At least I can provide you with my personal information, and the 'hackers ' are very less likely to actually call to make a redemption.
Thank you.
While I'd blame the fraudulent activity basically came from BA's own mistake of getting hacked - I agree with one of the previous poster that if you can somehow enable it via phone booking so that we can prove our identity, it's at least a stopgap to whatever BA is trying accomplish.
Dear BA, if you are reading this, can you at least enable the redemption via phone? At least I can provide you with my personal information, and the 'hackers ' are very less likely to actually call to make a redemption.
Thank you.
#38
Join Date: Jul 2011
Programs: DL GM, SPG Plat, HH Gold, US Gold
Posts: 38
Hi,
Does anyone know what the current blockage is for PVG-HKG flights? A few days ago it seemed to be 4 days, but now is extended to 7 days. Will this 7 day remain, or will it be extended / decreased again?
It seems ridiculous for BA to do this without warning (or notice).
Is this issue resolvable by calling and giving some documentation that you're not engaging in fraudulent activity?
Thanks in advance.
Does anyone know what the current blockage is for PVG-HKG flights? A few days ago it seemed to be 4 days, but now is extended to 7 days. Will this 7 day remain, or will it be extended / decreased again?
It seems ridiculous for BA to do this without warning (or notice).
Is this issue resolvable by calling and giving some documentation that you're not engaging in fraudulent activity?
Thanks in advance.
#40
Join Date: May 2012
Programs: KA "The Elite"
Posts: 193
I'm very unhappy with this decision. I credit and collect BA avios for the sole purpose of redeeming for HKG-TPE but yet haven't been able to use it for a while. No clarification has ever been offered until this thread.
While I'd blame the fraudulent activity basically came from BA's own mistake of getting hacked - I agree with one of the previous poster that if you can somehow enable it via phone booking so that we can prove our identity, it's at least a stopgap to whatever BA is trying accomplish.
Dear BA, if you are reading this, can you at least enable the redemption via phone? At least I can provide you with my personal information, and the 'hackers ' are very less likely to actually call to make a redemption.
Thank you.
While I'd blame the fraudulent activity basically came from BA's own mistake of getting hacked - I agree with one of the previous poster that if you can somehow enable it via phone booking so that we can prove our identity, it's at least a stopgap to whatever BA is trying accomplish.
Dear BA, if you are reading this, can you at least enable the redemption via phone? At least I can provide you with my personal information, and the 'hackers ' are very less likely to actually call to make a redemption.
Thank you.
The whole point of EC is being able to redeem on shorthaul with CX. Last year, BA even promoted EC as a cheap way to get intra Asia flights....
They better find a way to make their accounts more secure, this lack of safety, and limiting last minute redemptions does not encourage people to earn miles with EC.
#41
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,671
Same same here!
The whole point of EC is being able to redeem on shorthaul with CX. Last year, BA even promoted EC as a cheap way to get intra Asia flights....
They better find a way to make their accounts more secure, this lack of safety, and limiting last minute redemptions does not encourage people to earn miles with EC.
The whole point of EC is being able to redeem on shorthaul with CX. Last year, BA even promoted EC as a cheap way to get intra Asia flights....
They better find a way to make their accounts more secure, this lack of safety, and limiting last minute redemptions does not encourage people to earn miles with EC.
Not really sure I'm gonna fly it, but the cancellation policy is more friendly than AM so I thought book it as if an option and treat the YQ as a cancellation premium.
#45
Join Date: May 2010
Location: Global Again
Programs: OWS IHG Diamond + Accor Plat, Scandic Top Level
Posts: 762
Only waitlist available until 11th July, I believe that there is a large number canceled on the 8th and 9th due to the Typhoon about to hit Tiawan