Airports that don't come up on the BA website
May 28, 2016, 1:04 pm
#1
Original Poster
Join Date: Jun 2012
Programs: AA EXP, Hyatt Globalist, *A Silver
Posts: 4,896
Airports that don't come up on the BA website
I am looking to fly KA/CX on KWL-HKG, but when booking the ticket, KWL does not come up as a valid city on the BA website. Do I have to call in this situation or is there a way to do this online?
May 28, 2016, 1:13 pm
#2
Join Date: Aug 2015
Posts: 1,499
Call up. I've used BA as a oneworld travel agent of sorts before - the agents on the phone can see and price up all oneworld flights.
May 28, 2016, 1:13 pm
#3
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,766
If this is for a purely Guilin to Hong Kong service then you won't get a revenue ticket from BA for that service online. If it is for a redemption then just enter KWL in My Executive Club and don't wait for a drop down option. I haven't successfully tested this on KWL, it comes back with a System Not Responding, but that looks to be a temporary outage, but this normally works on similar locations. Otherwise, yes, you need to call.
