Jul 8, 2016, 2:22 pm
Last edit by: Prospero
UPDATED FOR 15 NOVEMBER 2016: BA will no longer accept interlining on BA-BA separate tickets / PNRs.
From 1 June 2016, the oneworld policy on accepting customers travelling on separate tickets was changed. BA, along with some other oneworld partners, has implemented this change in policy which is as follows:
Only those customers that have separate tickets issued in the same PNR/booking will be accepted for through check-in. Furthermore all sectors must be BA / oneworld / other carrier, but BA to/fron Vueling is specifically NOT allowed even on the same ticket. Aer Lingus is not specified but some be covered by "other carrier".
A PNR is a wrapper, and it can have several tickets, and other items such as hotels, in one PNR, so long as it was built that way at the time of purchase. Another (new) ticket can be inserted into an existing PNR after purchase, it is easiest to do this at a BA airport, and there is a small fee for doing this (Ł15 in the UK). However you cannot merge 2 existing PNRs into one PNR - once a reservation has reached ticketed status it can't be moved. If you have 2 PNRs you need to allow time to collect and re-check any bags at the transfer airport.
There is one exception: BA to BA transfers, on 2 PNRs, are allowed. See post 643 for details.
___
From post 947. Select "do not have IATA number"
http://www.speedbirdclub.com/ch/reservations-ticketing/rulesregulations/separatetickets/
From 1 June 2016, the oneworld policy on accepting customers travelling on separate tickets was changed. BA, along with some other oneworld partners, has implemented this change in policy which is as follows:
Only those customers that have separate tickets issued in the same PNR/booking will be accepted for through check-in. Furthermore all sectors must be BA / oneworld / other carrier, but BA to/fron Vueling is specifically NOT allowed even on the same ticket. Aer Lingus is not specified but some be covered by "other carrier".
A PNR is a wrapper, and it can have several tickets, and other items such as hotels, in one PNR, so long as it was built that way at the time of purchase. Another (new) ticket can be inserted into an existing PNR after purchase, it is easiest to do this at a BA airport, and there is a small fee for doing this (Ł15 in the UK). However you cannot merge 2 existing PNRs into one PNR - once a reservation has reached ticketed status it can't be moved. If you have 2 PNRs you need to allow time to collect and re-check any bags at the transfer airport.
___
From post 947. Select "do not have IATA number"
http://www.speedbirdclub.com/ch/reservations-ticketing/rulesregulations/separatetickets/
BA no longer through checking baggage with separate tickets
Jun 1, 2016, 2:43 am
#91
Join Date: Dec 2004
Location: London
Posts: 6,265
Yes I complained. Followed up three times with no response. Black hole.
Jun 1, 2016, 5:06 am
#92
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Positive report from me.....while not initally on BA metal..SIN-DOH-OSL on QR metal and different PNR and in shabby BA A321 Y class, OSL-LHR done by lovely chap at SIN....with rather nice QR first class tags, bags all arrive at LHR without issue.
Last edited by nivsy; Jun 1, 2016 at 5:11 am
Jun 1, 2016, 6:35 am
#93
Join Date: Aug 2009
Programs: Ek Blue, BAEC Bronze, SQ Silver, HH Gold
Posts: 56
Just to add my experience today, Lady at club world check in desks at heathrow has checked my suitcase all the way through to bangkok via copenhagen on ba in economy and then on qatar via doha in business without any issues, so I'm guessing it depends on who does your check in, guess we'll see if it gets there or not
Jun 5, 2016, 3:21 pm
#94
Join Date: Dec 2000
Location: Seat 1A
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The entry to interline/transfer bags on separate PNRs is a manual entry. The systems will only automatically route them if it is a through tickets and single PNR.
Learning three letter codes was lesson 1 in the days when staff were trained and encouraged to take a interest ( and pride) in the job they were doing.
Learning three letter codes was lesson 1 in the days when staff were trained and encouraged to take a interest ( and pride) in the job they were doing.
In fact, it is very easy (as a CX agent in HKG who also uses Altea DCS showed me).
During the check-in process, he first tried the "Find Connections" function key and when that didn't work, he used the "Modify Itinerary" function key and was able to type in the next segment and out came the baggage tag.
For those who do baggage through check-in on separate itineraries, always insist on having a look at the baggage label before they put it on to ensure all the flights match your itinerary. For baggage labels, you read "up" with the last flight at the top.
Jun 5, 2016, 3:56 pm
#95
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(Or at least try to sneak a glance at it before it goes off into the bowels of the airport.)
Jun 5, 2016, 5:20 pm
#96
Join Date: Feb 2006
Location: London
Programs: BAEC
Posts: 2,644
On Friday I tried to get the BA agent in LCY to through check my bag into another BA flight in BLL (well another Sunair flight) on a different booking. She was able to print the boarding pass, but the bag tag never came. She seemed to try, but her attitude was definitley "I don't know what i'm doing, and I am going to fail". Her colleague offered a weird excuse that some bookings "can't be combined". They were both BA Avios flights.
Jun 5, 2016, 7:40 pm
#98
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Jun 5, 2016, 7:54 pm
#99
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http://www.flyertalk.com/forum/catha...l#post26731231
But there doesn't seem to be any evidence of it except for multiple people on FT saying it.
Jun 6, 2016, 4:57 am
#100
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Jun 6, 2016, 12:38 pm
#102
Join Date: Dec 2000
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Posts: 4,124
Or perhaps BA decided not to include the more advanced features of Altea DCS (BA uses a customised version called "FLY") in their training as they feel that only a small percentage of customers would actually request to have bags check through to flights on separate itineraries?
Or maybe when BA decided not to include certain functions in "FLY" that would normally be available under the Altea DCS menus (or make the more advanced functions hidden in a series of menus).
For those who mention a June 1st "policy change", perhaps this coincides with BA almost switching 100% to FLY?
Or maybe when BA decided not to include certain functions in "FLY" that would normally be available under the Altea DCS menus (or make the more advanced functions hidden in a series of menus).
For those who mention a June 1st "policy change", perhaps this coincides with BA almost switching 100% to FLY?
Jun 7, 2016, 2:12 am
#103
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Ok, this is what I understand.
It seems correct that, as of 1st June, oneworld airlines do not need to interline bags or even check you in for connecting flights on separate tickets. Not surprisingly you will not find any announcements or press releases.
At present, BA is not implementing this but it is a goodwill gesture only.
It seems correct that, as of 1st June, oneworld airlines do not need to interline bags or even check you in for connecting flights on separate tickets. Not surprisingly you will not find any announcements or press releases.
At present, BA is not implementing this but it is a goodwill gesture only.
Jun 7, 2016, 2:41 am
#104
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Ok, this is what I understand.
It seems correct that, as of 1st June, oneworld airlines do not need to interline bags or even check you in for connecting flights on separate tickets. Not surprisingly you will not find any announcements or press releases.
At present, BA is not implementing this but it is a goodwill gesture only.
It seems correct that, as of 1st June, oneworld airlines do not need to interline bags or even check you in for connecting flights on separate tickets. Not surprisingly you will not find any announcements or press releases.
At present, BA is not implementing this but it is a goodwill gesture only.
Code:
MAY CHECK BAGGAGE TO
AA AB AC AE AF AH AI AS AT AV AY AZ A3 A9
BA BD BE BI BL BM BP BR BT BW B6 CA CI CM
CO CX CZ DL DT EC EI EK ET EY FB FI FJ FV
GA GF GK G3 HA HG HM HP HU HX IB IC IG JC
JJ JL JP JQ JU JY J2 KA KC KE KK KL KM KP
KQ KU KX LA LG LH LI LO LP LR LX LY ME MI
MK MN MS MU MX NH NU NZ OA OK OM OS OU OZ
PG PR PS PW PX PZ QF QI QM QR RB RO SA SB
SN SQ SU SV SW S7 TA TG TK TM TN TP TU T0
UA UK UP US UU U0 U7 VN VS VY WF WM WS WY
XK XL XM X5 3K 3U 4M 7H 9B 9W
Jun 7, 2016, 2:55 am
#105
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,082
in "if they want they can do it", with no broken or bent rule in that case.
It doesn't mean that the new policy is to avoid interline as much as possible... right?