Status not printing on boarding pass
Aug 26, 2015, 12:31 pm
#1
Original Poster
Join Date: May 2005
Location: London, UK
Programs: BA GGL/CCR/Lifetime Gold, Hyatt Lifetime Globalist, Marriott Titanium, Hilton Diamond
Posts: 562
Status not printing on boarding pass
Just checked in for paid F flight to JFK tomorrow. My BA status is not showing on boarding pass - either pdf or if I do on app. BA number definitely saved in booking - just called and checked. Anyone else having problems?
Aug 26, 2015, 2:03 pm
#5
Join Date: Mar 2014
Location: London, UK
Programs: BAEC
Posts: 2,255
Presumably it doesn't really matter? Just ask one of the agents in the CCR to sort it out when you're there.
Aug 26, 2015, 4:00 pm
#7
Join Date: Dec 2014
Location: London, UK
Programs: BA Executive Club Silver, Star Alliance Gold, Hilton/Marriott/SPG Gold
Posts: 141
This seems to happen on occasion - it doesn't necessarily mean your BAEC number isn't on the booking, or that you'll have trouble with TPs or lounge access (not that it's relevant in your case, given you're in F).
Aug 26, 2015, 4:13 pm
#8
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
So there is no gold coloured boarding pass on the BA app?
Aug 26, 2015, 4:23 pm
#9
Join Date: Jan 2015
Location: Many and various, but UK-based
Programs: Most of them, I think ...
Posts: 150
Your app should have a gold bar across the top - that's the status display element.
Aug 27, 2015, 12:30 am
#10
Original Poster
Join Date: May 2005
Location: London, UK
Programs: BA GGL/CCR/Lifetime Gold, Hyatt Lifetime Globalist, Marriott Titanium, Hilton Diamond
Posts: 562
Aug 27, 2015, 12:33 am
#11
Original Poster
Join Date: May 2005
Location: London, UK
Programs: BA GGL/CCR/Lifetime Gold, Hyatt Lifetime Globalist, Marriott Titanium, Hilton Diamond
Posts: 562
Anyway, doesn't matter - I will sort at airport.
Aug 27, 2015, 12:37 am
#12
Original Poster
Join Date: May 2005
Location: London, UK
Programs: BA GGL/CCR/Lifetime Gold, Hyatt Lifetime Globalist, Marriott Titanium, Hilton Diamond
Posts: 562
Thanks. My concern was that Special Services in JFK wouldn't notice me because my status wasn't showing in system - I've emailed them and all fine!
Aug 27, 2015, 11:49 pm
#13
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,197
Interesting. I'm having the same issue, about to fly through DUB - LHR - BOS in Y oh why. Will see how it goes and hopefully the lounge can fix any issues.
Last edited by Cymro; Aug 28, 2015 at 12:54 am
Aug 28, 2015, 12:02 am
#14
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,888
Aug 28, 2015, 12:53 am
#15
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,197
Having checked in at the desk, it seems that although I could see the booking in MMB, BA's systems were saying my number was invalid. Eventually he managed to remove the old number and put the new one in and I now have a fast track boarding pass, on paper and, after deleting it from Passbook, in the app as well.
Plaudits to Riad for fixing it for me and making sure I get fast track on my connection at LHR. However the issue might have ruined my chances for an upgrade - they wouldn't have recognised any status when doing the upgrade calculations unless they do them very late!
Got a bulkhead seat anyway so not too bothered.
Plaudits to Riad for fixing it for me and making sure I get fast track on my connection at LHR. However the issue might have ruined my chances for an upgrade - they wouldn't have recognised any status when doing the upgrade calculations unless they do them very late!
Got a bulkhead seat anyway so not too bothered.