Effective flight change alert from BA
Jul 4, 2015, 9:55 am
#1
Original Poster
Join Date: Dec 2011
Location: North Yorkshire, UK / Pasadena CA
Programs: BA Silver
Posts: 1,311
Effective flight change alert from BA
Apologies if this is old hat but today I got 3 notifications of a flight substitution via three channels: by text, by email, and a large red banner on my EC home page (plus another flag in MMB). No excuse for not clocking it, even if like me you are red colour blind. Definitely an improvement on the old days when at best if you were lucky there was just a red ! in MMB.
Last edited by fripperies; Jul 4, 2015 at 3:12 pm
Jul 4, 2015, 9:59 am
#2
Join Date: Apr 2008
Programs: BA Silver
Posts: 151
Apologies if this is old hat but today I got 3 notifications of a flight substitution via three channels: by text, by email, and a large red banner on my EC home page (plus another flag in MMB). No excuse for not clocking it, even if like me you are red colour blind. Definitely an improvement on the old days when at best if you were lucky there was just a red ! in MMB. flag.
Jul 4, 2015, 10:33 am
#4
Join Date: Dec 2014
Location: Hants
Programs: BAEC Silver
Posts: 218
No in December! Cancelled outbound and inbound. But we too got plenty of notification, and a very helpful Vicky helped change our flights to our preferred times.
Now if they could have just given us some notification that they'd bumped us out of our confirmed seats to PUJ in October that would have been lovely.
Now if they could have just given us some notification that they'd bumped us out of our confirmed seats to PUJ in October that would have been lovely.
Jul 4, 2015, 12:26 pm
#5
Original Poster
Join Date: Dec 2011
Location: North Yorkshire, UK / Pasadena CA
Programs: BA Silver
Posts: 1,311
No, just a domestic sector in March. It changes a nicely flowing schedule into an early morning start followed by 5+ hour layover at LHR. I'll have to change it but at least they made me aware of it in time to do something about it.
Actually, that's exactly what I wondering - have we now got a reliable system or will it be a classic BA roulette?
Actually, that's exactly what I wondering - have we now got a reliable system or will it be a classic BA roulette?
Jul 4, 2015, 1:15 pm
#6
Join Date: Oct 2011
Location: London
Programs: BA Silver
Posts: 1,282
Jul 5, 2015, 3:36 am
#8
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
My NCE was moved to the later flight out of LGW opposed to the earlier. As it was bought as a 'throw-away', in not too bothered, but good to receive a text and email about the change.
Jul 15, 2015, 2:27 pm
#9
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
Got four alerts today (for the first time in my BA years!) text + email each time. Maybe they are learning at long last!
Jul 15, 2015, 3:23 pm
#10
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Jul 15, 2015, 4:33 pm
#14
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
I agree something has definitely changed but I don't think it's working quite right yet.
Jul 15, 2015, 4:39 pm
#15
Join Date: Oct 2007
Posts: 4,647
I received two texts today notifying me of 20 minute time changes to two flights in September. They emailed me the same changes to the same two flights in March 
Did they bother notifying me by email or text about downgrading me from F to CW on two flights, which according to MMB was a cancellation? No, why should they?
Did they bother notifying me by email or text about downgrading me from F to CW on two flights, which according to MMB was a cancellation? No, why should they?