British Airways mixed fleet/worldwide fleet
Jun 19, 2015, 9:33 am
#61
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,069
I am certainly not perfect but I do try my best, working for BA does make it difficult. 
Jun 19, 2015, 9:36 am
#62
Join Date: Jan 2007
Location: UK
Programs: Tufty Club (Gold), BAGA Gymnastics level 4, 440yds swimming certificate
Posts: 2,533
Jun 19, 2015, 9:41 am
#63
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,069
B747.
Jun 19, 2015, 9:42 am
#64
Join Date: Apr 2007
Location: MAN
Programs: AA PLT, HH GLD, IHG PLT
Posts: 493
Deffo operating crew, she served me a drink. It surprised me because I thought MF made a big deal about the gaffers leading newbies etc.
Yup they were wearing hats, and introduced as "Cabin Manager," plus had their full name on the badges which is a MF thing right?
Not that I care, I was just surprised that's all.
Yup they were wearing hats, and introduced as "Cabin Manager," plus had their full name on the badges which is a MF thing right?
Not that I care, I was just surprised that's all.
Jun 19, 2015, 9:44 am
#65
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,069
Not answer for this, I very much doubt she was MF.
Jun 19, 2015, 9:55 am
#66
Join Date: Apr 2007
Location: MAN
Programs: AA PLT, HH GLD, IHG PLT
Posts: 493
Jun 19, 2015, 10:14 am
#67
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,069
Not sure if our "Volenteer Crew" still hold a licence on the Airbus, these crew fly with both fleets to keep up their recency, they might have the same uniform regulations as non MF crew.
Jun 19, 2015, 12:29 pm
#68
Join Date: Oct 2013
Location: London, UK
Programs: BAEC GGL/CCR; TK Elite; ITA Executive; Hilton Diamond; Marriott Bonvoy Platinum
Posts: 1,551
It was BA232. Flight was pure apathy.
Except a junior cc who will get a Golden Ticket. Very polite and proactive. Very keen to a genuine chat too.
Still, no welcome at the door. Not even a good afternoon. 3 CSMs on board (obviously only one was in charge).
Oh...not a busy flight at all. In all cabins.
CSM was absent during the entire flight (in the back).
Except a junior cc who will get a Golden Ticket. Very polite and proactive. Very keen to a genuine chat too.
Still, no welcome at the door. Not even a good afternoon. 3 CSMs on board (obviously only one was in charge).
Oh...not a busy flight at all. In all cabins.
CSM was absent during the entire flight (in the back).
Jun 19, 2015, 1:34 pm
#69
Join Date: Jul 2011
Programs: Mucci de la Cuisine Aérienne du Réseau Courte Durée de British Airways
Posts: 4,704
Cabin Manager is used at LGW but they don't wear hats!
LCY wear hats and they are allowed the toggle!
A bit of a mystery!
LCY wear hats and they are allowed the toggle!
A bit of a mystery!
Jun 20, 2015, 10:23 am
#70
Join Date: Jan 2015
Posts: 14
The collective bargaining agreements that govern allowances payments, rostering, and operating procedures in the event of disruption form part of EuroFleet/Worldwide crew T&Cs. The latter in particular have in the past severely hampered the responsiveness and recovery of the operation during disruption, particularly when long-haul aircraft have to divert due to severe weather at London Heathrow. These are radically different on Mixed Fleet. BA battled for literally decades to modernise working practices, but to no avail.
EuroFleet/Worldwide also have a seniority system which allows, amongst other things, cabin crew to choose working positions on board the aircraft by reference to their seniority (ask a junior crew member on Worldwide what they think of it....). Again, Mixed Fleet breaks away from this system.
Starting a new fleet from scratch is not ideal, but maintaining the status quo of a permanently upward trend of above market costs and below market productivity and flexibility wasn't sustainable in the long run, particularly when other parts of the airline have been able to achieve very substantial modernisation of working practices through negotiation. There are also the largely unseen benefits of Mixed Fleet's flexibility in preventing fewer cancellations and much greater responsiveness to disruption on the network.
Jun 21, 2015, 10:10 am
#71
Original Poster
Join Date: Jun 2015
Posts: 49
No. It's not just the T&Cs that are different, but the whole staffing structures and working practices of the different fleets.
The collective bargaining agreements that govern allowances payments, rostering, and operating procedures in the event of disruption form part of EuroFleet/Worldwide crew T&Cs. The latter in particular have in the past severely hampered the responsiveness and recovery of the operation during disruption, particularly when long-haul aircraft have to divert due to severe weather at London Heathrow. These are radically different on Mixed Fleet. BA battled for literally decades to modernise working practices, but to no avail.
EuroFleet/Worldwide also have a seniority system which allows, amongst other things, cabin crew to choose working positions on board the aircraft by reference to their seniority (ask a junior crew member on Worldwide what they think of it....). Again, Mixed Fleet breaks away from this system.
Starting a new fleet from scratch is not ideal, but maintaining the status quo of a permanently upward trend of above market costs and below market productivity and flexibility wasn't sustainable in the long run, particularly when other parts of the airline have been able to achieve very substantial modernisation of working practices through negotiation. There are also the largely unseen benefits of Mixed Fleet's flexibility in preventing fewer cancellations and much greater responsiveness to disruption on the network.
The collective bargaining agreements that govern allowances payments, rostering, and operating procedures in the event of disruption form part of EuroFleet/Worldwide crew T&Cs. The latter in particular have in the past severely hampered the responsiveness and recovery of the operation during disruption, particularly when long-haul aircraft have to divert due to severe weather at London Heathrow. These are radically different on Mixed Fleet. BA battled for literally decades to modernise working practices, but to no avail.
EuroFleet/Worldwide also have a seniority system which allows, amongst other things, cabin crew to choose working positions on board the aircraft by reference to their seniority (ask a junior crew member on Worldwide what they think of it....). Again, Mixed Fleet breaks away from this system.
Starting a new fleet from scratch is not ideal, but maintaining the status quo of a permanently upward trend of above market costs and below market productivity and flexibility wasn't sustainable in the long run, particularly when other parts of the airline have been able to achieve very substantial modernisation of working practices through negotiation. There are also the largely unseen benefits of Mixed Fleet's flexibility in preventing fewer cancellations and much greater responsiveness to disruption on the network.
Last edited by Prospero; Jun 21, 2015 at 2:29 pm Reason: Merge quotation and reply into one post
Jun 21, 2015, 10:28 am
#72
FlyerTalk Evangelist
Join Date: Dec 2008
Location: Home: East Mids UK - Work (Base): Accra, Ghana.
Programs: BAEC: Silver - Marriott: Titanium
Posts: 12,086
*Censored for the cause of decency*
Jun 21, 2015, 10:31 am
#73
FlyerTalk Evangelist
Join Date: Dec 2008
Location: Home: East Mids UK - Work (Base): Accra, Ghana.
Programs: BAEC: Silver - Marriott: Titanium
Posts: 12,086
I have no doubt you are right, Omnipresent. But this does not explain why conditions for MF are so inferior: they complain the are not even allowed to go into a duty free shop because they have to march through terminals together in a group.BA has made millions and millions thanks to paying them so little...what is this money being used for? Why not improve the conditions for MF but insist that they behave/function in terms of customer service like the 'vintage' fleets? If members of MF are unwilling or unable to do their jobs according to accepted standards, they should be removed from customer-facing jobs.
The A380 project.
The 787 project.
The soon to be overhauled Long Haul catering.
The refurbishment of part of the 747 fleet.
Capital investment in the airline infrastructure and systems.
Etc.
Jun 21, 2015, 11:21 am
#74
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,069
And directors and management bonuses.
Jun 21, 2015, 2:16 pm
#75
Original Poster
Join Date: Jun 2015
Posts: 49
Profits
Routine replacement of ageing aircraft should not come our of vast savings made our of outsourcing to inferior suppliers by giving them the jobs of loyal employees working for the company for years, in some cases decades and by bringing in a substantially inferior brand of cabin crew ( MF), tricking passangers our of services they had paid for and putting costcutting always before the interests of passangers and cabin crew. Which European airlines has a higher paid senior management team than BA? In which European country have the 'bonuses' been higher for senior managers? It would be refreshing to see some changes in the leadership of BA and appoint one or two people for a change who actually like the company.