wmaciej

woo, I'm in the top 0.4%! Subscribed to silver.

I'd love to see support for VS bookings.

florens

Done, much appreciated!

MyFlights App

So this is interesting.

Last night it appears that Amadeus was having a little wobble, as another user received alerts saying that their bookings didn't exist. When I look at their logs, Amadeus's data feed clearly said on 3 separate occasions that the booking didn't exist, so alerted them, but when I tried this morning it as OK again.

The booking I looked at for you, when I check this morning, Amadeus really doesn't think you're on the booking any more. Are you definitely sure it's all OK? Does it appear in Check My Trip?

zat_dude

I received two of these email overnight, one QR and one BA booking. Checking the app and the carriers' websites it all looks fine. Shall I forward the emails?

florens

Yes it does and on ba.com it is all okay too.

MyFlights App

Please do. It looks like Amadeus' systems were having issues last night as they seem to have said bookings didn't exist around midnight last night.

For reference, regardless of level of status, if a booking isn't found by Amadeus, my flights will check again 1 hour later. If it's not found again, it will check 1 further time an hour after that. If it's still not found on that third time, it considers that it's been removed from Amadeus (e.g. due to cancellation).

I've added a fourth check an hour later now (so it'll check 4 times over a period of 3 hours rather than 3 times over a period of 2 hours), but it's not that Amadeus is not responding, it's specifically saying that the booking can't be found.

florens

Could it be related to the cyber attacks?

There was indeed an amadeus outage:

https://www.itnews.com.au/news/amade...-system-466788

MyFlights App

That'll be it - it doesn't look like they were hit by a cyber attack (according to the article), but that outage will be what caused the issue.

Thanks for posting

wb1969

Woke up to a message this morning saying one of my bookings was cancelled, but logged in to MMB on BA and everything is as it should be.

Maybe related to the issues mentioned above.

DaveNCL

Just upgraded to Silver, seems the sweet spot for me. Invaluable for keeping track of changes, in particular equipment changes.

It has notified me many times of changes, certainly better than relying on BA. A Quick story from one experience.

A few years ago I was connecting at LHR onto a domestic back up to NCL. Originally the flight was due to be operated by a A320. Just as I was going through security I got a notification from My Flights saying the plane has been changed to A321.

When I got into the lounge I asked to be moved from 11D to 9D (exit to exit), BP issued I was on my way thinking nothing more of it.

After boarding there were very few people in the rows in front. The crew made several announcements that people needed to take their allocated seats for trim. As I stretched out I heard someone in row 11 or 12 complaining that they were supposed to be in an extra legroom seat, travelled every week, he was an executive member, this 767 was old and he wanted to be moved. (I didn't have the heart to tell him it was a 321!)

The crew handled it well and said he had to remain until after take off. As soon as the belt sign went off the same crew member went over and invited him to sit in row 9. He refused just to make a point and I enjoyed all of row 9 to myself for the 1 hour flight.

MyFlights App

Yes - that's definitely going to be the case. Make sure you go into MyFlights though and tap 'check for changes' on the booking to ensure it continues to be monitored

MyFlights App

Have been doing some analysis - there are 63 future bookings which Amadeus reported as failed that are no longer being monitored by MyFlights, so my plan is to re-enable monitoring on those bookings (and there may be a small percentage of people where those genuinely do no longer exist, but if they get an extra alert, then so be it, but rather that than people miss out on alerts)

KARFA

^

I have 4 of those bookings and got the "your booking no longer exists" email.

MyFlights App

By way of an update - I've done this, so any booking affected by last night's Amadeus outage is now being monitored again.

florens

I got another notification saying that my booking has changed (the same that no longer existed this morning). When opening the App I don't see any changes.