Boarding Trials at LHR/LGW/EDI & GVA 14-28th May
May 13, 2015, 8:03 am
#1
Company Representative - British Airways
Original Poster
Join Date: Nov 2001
Posts: 834
Boarding Trials at LHR/LGW/EDI & GVA 14-28th May
We are working on a number of areas to improve your experience when you travel with us, with a particular focus on punctual flight departures. The first thing we are doing is to trial a new boarding process on flights to and from Geneva and Edinburgh.
Flights between: LHR – GVA – LHR/LHR – EDI - LHR/LCY – EDI - LCY
On all flights, we will continue to invite our customers travelling with infants and those who need a little extra assistance to board first.
Geneva flights - Club Europe customers will be invited to board first, followed by Gold, Silver and Bronze members.
Edinburgh flights - Gold Members will be invited to board ahead of our other Executive Club Members.
Prioritising you for boarding will mean you can comfortably and easily find space for your hand luggage. If you arrive after the announcement you can continue to board through the Fast Track Lane at your leisure
We appreciate your support with the trial when you travel with us
The Executive Club
Please note that LGW is not included in the trial (as per the title of this thread)
Flights between: LHR – GVA – LHR/LHR – EDI - LHR/LCY – EDI - LCY
On all flights, we will continue to invite our customers travelling with infants and those who need a little extra assistance to board first.
Geneva flights - Club Europe customers will be invited to board first, followed by Gold, Silver and Bronze members.
Edinburgh flights - Gold Members will be invited to board ahead of our other Executive Club Members.
Prioritising you for boarding will mean you can comfortably and easily find space for your hand luggage. If you arrive after the announcement you can continue to board through the Fast Track Lane at your leisure
We appreciate your support with the trial when you travel with us
The Executive Club
Please note that LGW is not included in the trial (as per the title of this thread)
Last edited by BA Executive Club; May 14, 2015 at 3:45 am Reason: LGW not included - providing update
May 13, 2015, 8:07 am
#3
Join Date: Jan 2009
Location: Multiple
Programs: BAEC Gold, IHG Spire, Accor Gold, Hilton Diamond, Marriott Titanium
Posts: 285
For the first time in a long time this is a piece of Executive Club news that I am pleased to hear.
Particularly like the idea of Club, Gold, Silver, Bronze etc. just as American Airlines do. As long as it is done in that manner - i.e. not gold, silver & bronze simultaneously but instead splitting it so gold first, then silver - otherwise it makes a mockery of priority boarding. One of the most useful status benefits especially in the days of handbag only fares.
Congratulations & I hope the trials prove successful!
Particularly like the idea of Club, Gold, Silver, Bronze etc. just as American Airlines do. As long as it is done in that manner - i.e. not gold, silver & bronze simultaneously but instead splitting it so gold first, then silver - otherwise it makes a mockery of priority boarding. One of the most useful status benefits especially in the days of handbag only fares.
Congratulations & I hope the trials prove successful!
May 13, 2015, 8:11 am
#5
Join Date: Feb 2012
Location: London
Programs: BA GGL, HHonors Diamond
Posts: 194
Its not clear to me on the Geneva trials if you mean (a) Club Europe first and then (b) all Gold,Silver, Bronze together OR (a) Club Europe, (b) Gold, (c) Silver (d) Bronze - if the latter then great, if the former, then I prefer the Edinburgh trial...
May 13, 2015, 8:12 am
#7
Join Date: Oct 2004
Location: Lausanne Switzerland
Programs: BA Gold; Swiss Blue
Posts: 1,244
I hope it is well publicised...
so that people understand before what is actually going on... and the gate agents at GVA actually run this as it should be done...
But looks like a great step forwards, pity it is not being trialled for longer not flying till 4th June now
and other clarification request will PAX travelling together be allow to board together despite different status? eg 2 EDI to LHR one GCH other SCH?
so that people understand before what is actually going on... and the gate agents at GVA actually run this as it should be done...
But looks like a great step forwards, pity it is not being trialled for longer not flying till 4th June now
and other clarification request will PAX travelling together be allow to board together despite different status? eg 2 EDI to LHR one GCH other SCH?
Last edited by SWISSBOBBY; May 13, 2015 at 8:18 am
May 13, 2015, 8:12 am
#8
Join Date: Dec 2014
Programs: BAEC (although I might just cut up the card)
Posts: 338
That could mean priority boarding ONLY for gold. Or, gold then silver then bronze or gold, then everyone else with status (silver and bronze together).
Maybe we'll get clarification here. Otherwise I'm sure I'll hear a report from Ms r00ty (who is on LHR-EDI tomorrow morning and is currently bronze)...
May 13, 2015, 8:20 am
#9
Join Date: Mar 2013
Location: Edinburgh and Maine
Programs: BA GGL, AA lifetime gold, Marriott Rewards platinum
Posts: 286
At last a sensible suggestion to deal with the fact that virtually everyone was entitled to priority boarding on EDI flights under the old rules. Yesterday at LHR the priority queue started to form 40 mins before scheduled departure, as soon as the gate was announced.
May 13, 2015, 8:22 am
#10
Join Date: Mar 2013
Location: Edinburgh and Maine
Programs: BA GGL, AA lifetime gold, Marriott Rewards platinum
Posts: 286
May 13, 2015, 8:25 am
#11
Join Date: Jan 2000
Programs: Latinpass Million Miler. BA Gold.
Posts: 3,544
As long as Gold boards ahead of Silver/Bronze it doesn't really matter. But that is key - not everyone together after CE.
However, from the way the message was written that doesn't seem to be the case, which would be disappointing.
However, from the way the message was written that doesn't seem to be the case, which would be disappointing.
May 13, 2015, 8:34 am
#14
Join Date: Jan 2008
Posts: 3,835
For safety reasons LCY flights need to board very quickly to keep the airside roadway moving and minimise the potential for jet blast on pax from an adjacent stand.
It seems like the LCY approach or a derivative, is what this test is.
Depending on how it's implemented it could be another erosion of a One World benefit.
May 13, 2015, 8:38 am
#15
Join Date: Feb 2012
Programs: BA LifetimeGold GGL/CCR
Posts: 1,140
Good for golds, but I do not see how these trials will speed up the boarding process, which is the goal of the trials. The AA system works with priority boarding and then boarding groups. Other difference AA CC help putting the hand baggage in the overhead bins on busy flights, I have even seen the co-pilot helping out.