Glassware not collected prior to landing in First
Mar 29, 2015, 7:44 am
#76
Join Date: Sep 2009
Posts: 1,105
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Mar 29, 2015, 8:38 am
#78
Join Date: Jun 2013
Location: London
Programs: BA Silver
Posts: 243
It never fails to amaze me how BA colleagues across the fleets on here seem so comfortable to do each other down and try and pull rank (WW & EF over MF) in such an unprofessional way.
You all work for the same organisation, if you're worried or concerned by what a colleague posts on here either PM them directly or if you see a trend in service/procedure failure, raise the concerns with the relevant team at HQ (if you really wanted to help, rather than point score).
Deeply unprofessional and overall simply damaging to your employers brand.
You all work for the same organisation, if you're worried or concerned by what a colleague posts on here either PM them directly or if you see a trend in service/procedure failure, raise the concerns with the relevant team at HQ (if you really wanted to help, rather than point score).
Deeply unprofessional and overall simply damaging to your employers brand.
Mar 29, 2015, 8:56 am
#80
Join Date: Jun 2013
Location: London
Programs: BA Silver
Posts: 243
It reads as unprofessional to me - discussing (from a passengers perspective, like myself) a concerning lack of consistency in policy/training/procedures in an open forum rather than taking it offline.
Mar 29, 2015, 9:02 am
#81
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,093
We are here because we care, we are honest, we sometimes do not agree with each other and we all know that none of the fleets are perfect.
Stop trying to make problems where there aren't any.
Stop trying to make problems where there aren't any.
Mar 29, 2015, 6:07 pm
#84
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,378
One of the more sensible posts on this thread.
On many occasions, I have had a glass that has required collecting and I either pass it to a passing member of cabin crew or if nearing approach when cc are busy, there are numerous places where a glass can be stowed safely.
Yes, it is nice to be waited on hand and foot, but irrespective of what cabin a passenger is flying in, using initiative and placing a glass in a secure place for landing is no hardship!
On many occasions, I have had a glass that has required collecting and I either pass it to a passing member of cabin crew or if nearing approach when cc are busy, there are numerous places where a glass can be stowed safely.
Yes, it is nice to be waited on hand and foot, but irrespective of what cabin a passenger is flying in, using initiative and placing a glass in a secure place for landing is no hardship!
Mar 29, 2015, 6:23 pm
#85
Join Date: Apr 2010
Location: LAX
Programs: AA EP, MUCCI, Proudly BA Blue,.
Posts: 887
Little girl and CIHY this is gonna sound cheesy but it is your comments (and the passion in which you write) on this string that confirm my strong belief that BA is one of the safest, if not THE safest airline in the world. Thank you. ^^^
Mar 30, 2015, 11:07 am
#86
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,093
In fairness to Lite and other MF crew posters I think that they are as passionate about safety as us there just seems to be some misunderstanding or a training issue that has caused this problem, I am sure it is being addressed.
Mar 31, 2015, 9:33 pm
#87
Join Date: Dec 2007
Posts: 3,607
Glassware not collected prior to landing in First
Fwiw it read as unprofessional to me too. The whole "omg MF is so ghetto" act read as petty bickering.
The quoted bits of the manual didn't help incidentally. If you're going to claim that glassware is "catering equipment" then there's no particular reason that plastic glasses wouldn't be catering equipment too. Then harping on about common sense when that's what was already said just made it worse.
The quoted bits of the manual didn't help incidentally. If you're going to claim that glassware is "catering equipment" then there's no particular reason that plastic glasses wouldn't be catering equipment too. Then harping on about common sense when that's what was already said just made it worse.
Apr 1, 2015, 1:46 am
#88
Join Date: Sep 2009
Posts: 1,105
It is potentially a safety issue and as such, surely a passenger has some responsibility for his/her own safety?
If smoke was emanating from an engine during a flight, I suspect those passengers who complain about uncollected glasses would certainly raise concerns over a smoking engine.
Apr 1, 2015, 2:29 am
#89
Join Date: Aug 2006
Location: In the sticks
Programs: VS FC Gold, BA EC Gold, Amex Centurion, EK Gold, ex-G-ATVK driver
Posts: 1,830
Back when Concorde was flying, I used to choose to sit right at the back because you were almost guaranteed an empty seat next to you. But there was also an added benefit: because the galley was right behind, when arriving at LHR during taxi, not only was I still holding my glass, I was twice offered a rather generous top up as we made our way to the gate.
That was over 20 years ago since I last remember that happening though.
That was over 20 years ago since I last remember that happening though.
Apr 1, 2015, 3:59 am
#90
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,378
I don't dispute that assertion, however, I just find it hard to comprehend that if a passenger has a glass that has not been collected and believes there is a safety concern, why that passenger just does not request the glass to be collected by a passing member of cabin crew.
It is potentially a safety issue and as such, surely a passenger has some responsibility for his/her own safety?
If smoke was emanating from an engine during a flight, I suspect those passengers who complain about uncollected glasses would certainly raise concerns over a smoking engine.
It is potentially a safety issue and as such, surely a passenger has some responsibility for his/her own safety?
If smoke was emanating from an engine during a flight, I suspect those passengers who complain about uncollected glasses would certainly raise concerns over a smoking engine.