POUG refund on a missed connection
Feb 27, 2015, 4:26 am
#1
Original Poster
Join Date: Sep 2014
Programs: BA Silver
Posts: 65
POUG refund on a missed connection
I flew yesterday on AA56 MIA-LHR, due to land at 8:40am, and then was due to fly LHR-WAW on BA850, departing 11:30 and returning the next day. These flights were booked separately.
We were delayed 3 hours leaving Miami, arriving at LHR after the WAW flight had departed. The next flight would involve us missing our meeting in Warsaw so we chose not to travel.
I had paid for a POUG for the return Warsaw flights, the work travel agent had paid for the base fare. Should I expect a refund from BA due to the oneworld connection protection - who should I speak to?
We were delayed 3 hours leaving Miami, arriving at LHR after the WAW flight had departed. The next flight would involve us missing our meeting in Warsaw so we chose not to travel.
I had paid for a POUG for the return Warsaw flights, the work travel agent had paid for the base fare. Should I expect a refund from BA due to the oneworld connection protection - who should I speak to?
Feb 27, 2015, 4:53 am
#4
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
This is irrelevant on two grounds:
1) it is purely an inter-airline agreement that would not give the passenger any legal enforceable right;
2) in any event, there is no suggestion here that BA refused rerouting to the passenger. The passenger elected not to fly.
1) it is purely an inter-airline agreement that would not give the passenger any legal enforceable right;
2) in any event, there is no suggestion here that BA refused rerouting to the passenger. The passenger elected not to fly.
Feb 27, 2015, 5:28 am
#5
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
I'm far less informed (and interested) in the legal and airline jargon side of things than some FTers, but wouldn't the OP's trip have been classed as a "trip in vain" ?
If so, it's not quite as simple as "he chose not to fly", is it?
If so, it's not quite as simple as "he chose not to fly", is it?