The 2015 BA compensation thread: Your guide to Regulation 261/2004
Jan 29, 2015, 5:09 am
#136
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The 2015 BA compensation thread: Your guide to Regulation 261/2004
Was the problem with de-icing owing to the wind speed? A de-icing rig operates on a high platform and they cannot work in strong winds.
I had exactly this problem at LBA yesterday in a howling blizzard and I believe it is reasonable for BA to call extraordinary circumstances on this.
If it was a mechanical failure with the de-icing unit, or its staff not turning up then I'd say go ahead and claim.
I had exactly this problem at LBA yesterday in a howling blizzard and I believe it is reasonable for BA to call extraordinary circumstances on this.
If it was a mechanical failure with the de-icing unit, or its staff not turning up then I'd say go ahead and claim.
Jan 29, 2015, 5:51 am
#137
Join Date: Dec 2011
Posts: 6
No it wasn't due to high wind speed, was actually quite a calm morning. One de-icing unit arrived, and after 10-15 minutes the captain announced that we would have to wait for a second unit to arrive and that would cause a further delay. Sounds like it could have been a fault with the first unit?
Feb 10, 2015, 3:54 pm
#138
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My latest correspondence now suggests I'm entitled to nothing which as many of you have stated in the old thread is nonsense. Can anyone suggest a legal firm who would take an article 10 claim on? I only know Bott and Co but unsure if they focus on only delays or would look at downgrades.
If BA had made me any offer I'd have dropped this but they didn't.
If BA had made me any offer I'd have dropped this but they didn't.
Feb 10, 2015, 4:16 pm
#139
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My latest correspondence now suggests I'm entitled to nothing which as many of you have stated in the old thread is nonsense. Can anyone suggest a legal firm who would take an article 10 claim on? I only know Bott and Co but unsure if they focus on only delays or would look at downgrades.
If BA had made me any offer I'd have dropped this but they didn't.
If BA had made me any offer I'd have dropped this but they didn't.
Feb 10, 2015, 5:19 pm
#140
Join Date: Feb 2015
Location: NYC/London
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Anyone know what the effect of claiming under EC/261 is upon your chances of an OpUp?
- I was delayed 3.5hrs LHR->EWR on 15th January due to a cooling fan problem, wondering if I should go through the hassle of claiming to get a useful 600EUR back, or if it won't actually help me in the long run?
- I was delayed 3.5hrs LHR->EWR on 15th January due to a cooling fan problem, wondering if I should go through the hassle of claiming to get a useful 600EUR back, or if it won't actually help me in the long run?
Feb 10, 2015, 5:24 pm
#141
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Anyone know what the effect of claiming under EC/261 is upon your chances of an OpUp?
- I was delayed 3.5hrs LHR->EWR on 15th January due to a cooling fan problem, wondering if I should go through the hassle of claiming to get a useful 600EUR back, or if it won't actually help me in the long run?
- I was delayed 3.5hrs LHR->EWR on 15th January due to a cooling fan problem, wondering if I should go through the hassle of claiming to get a useful 600EUR back, or if it won't actually help me in the long run?
Feb 10, 2015, 5:29 pm
#142
Join Date: Feb 2015
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I wasn't re-routed. Sat in the plane on the tarmac for 4hrs in heathrow. Admittedly in 2K, where I was looked after very well by crew.
But end result was we arrived at EWR 3.5hrs late, missed the meetings I was due to attend that day, and had a bit of hassle, hence looking into this.
Feb 10, 2015, 5:41 pm
#143
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Dave Noble is entirely correct that, for long-haul flights, if you arrival time is between < 4 hours compared to original scheduled time, the normal amount due is halved, and therefore €300 instead of €600.
Until our esteemed ambassador and great leader
amends it, use those pretty diagrams in Q11 in post #1 merely to indicate whether or not you are entitled to compensation at all and just ignore the amounts. If it is established that you are entitled to compensation (i.e. you are it says more than zero in Q11), then turn to Q2 in post 3 to determine the true amount.
Last edited by NickB; Feb 10, 2015 at 5:48 pm
Feb 10, 2015, 5:44 pm
#144
Join Date: Feb 2015
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You understand the FAQ right. It is just that the FAQ is wrong on this point.
Dave Noble is entirely correct that, for long-haul flights, if you arrival time is between < 4 hours compared to original scheduled time, the normal amount due is halved, and therefore €300 instead of €600.
Dave Noble is entirely correct that, for long-haul flights, if you arrival time is between < 4 hours compared to original scheduled time, the normal amount due is halved, and therefore €300 instead of €600.
Feb 10, 2015, 5:59 pm
#145
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
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The error in the FAQ was made by the art department, namely me. Apologies for that.
With respect to an straight forward delay for EWR-LHR that did not involve a re-routing, compensation (€600) kicks in at 4 hours.
See, http://www.airpassengerrights.eu/en/flight-delay.html
With respect to an straight forward delay for EWR-LHR that did not involve a re-routing, compensation (€600) kicks in at 4 hours.
See, http://www.airpassengerrights.eu/en/flight-delay.html
Feb 10, 2015, 6:32 pm
#146
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With respect to an straight forward delay for EWR-LHR that did not involve a re-routing, compensation (€600) kicks in at 4 hours.
Feb 10, 2015, 9:19 pm
#147
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Anyone know what the effect of claiming under EC/261 is upon your chances of an OpUp?
- I was delayed 3.5hrs LHR->EWR on 15th January due to a cooling fan problem, wondering if I should go through the hassle of claiming to get a useful 600EUR back, or if it won't actually help me in the long run?
- I was delayed 3.5hrs LHR->EWR on 15th January due to a cooling fan problem, wondering if I should go through the hassle of claiming to get a useful 600EUR back, or if it won't actually help me in the long run?
In 2012/13: 4 claims of 600EUR, 4 all successful.
From 2012/2014: 4 Double OpUps and 6 Single OpUps all in LH and from WT
Since my last claim Dec 2013 and about 20 LH sectors since, no delays-diversions etc.
So most likely no difference as in my experience.
Feb 11, 2015, 7:55 am
#148
Join Date: Jan 2004
Location: Was once BA Gold, Fallen to BA Blue, and humble UA peasant
Posts: 110
Wondering if I read this right. I'm on BA216 (IAD-LHR then to MAN for me) tonight which is showing a 9+hr delay due to equipment change (A380 to a 777). I called and was offered IAD-MIA-LHR however meant I would be rushing to IAD and still get to LHR 6+ hrs late so staying put right now.
If I read this correctly I'll gain 600 EUR? As I lose a day, can I without penalty see if I can get my return delayed a day?
Thanks, Richard
If I read this correctly I'll gain 600 EUR? As I lose a day, can I without penalty see if I can get my return delayed a day?
Thanks, Richard
Feb 11, 2015, 10:21 am
#149
Join Date: Jan 2004
Location: Was once BA Gold, Fallen to BA Blue, and humble UA peasant
Posts: 110
Wondering if I read this right. I'm on BA216 (IAD-LHR then to MAN for me) tonight which is showing a 9+hr delay due to equipment change (A380 to a 777). I called and was offered IAD-MIA-LHR however meant I would be rushing to IAD and still get to LHR 6+ hrs late so staying put right now.
If I read this correctly I'll gain 600 EUR? As I lose a day, can I without penalty see if I can get my return delayed a day?
Thanks, Richard
If I read this correctly I'll gain 600 EUR? As I lose a day, can I without penalty see if I can get my return delayed a day?
Thanks, Richard
Thanks
Feb 11, 2015, 10:33 am
#150
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If you initiated the rebooking - and the original flight is still going - then I don't think you will get compensation under the Regulations if your new service is on time. If BA had initiated the change that would be different. Much of the Regulations hinge on involuntary events that happen to passengers, and it's up to the airline to come up with alternatives that passenger may volunteer to accept.