V upset 1 of 2 of us downgraded from First on Wedd Ann Trip
Nov 20, 2014, 1:59 am
#34
Join Date: Oct 2007
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Nov 20, 2014, 1:59 am
#35
Join Date: Nov 2010
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I thought BA didn't overbook first?
We all know BA refuse to inform people of their rights other than by displaying a tiny notice in a filing cabinet in a locked basement with a sign saying beware of the leopard.
We all know BA refuse to inform people of their rights other than by displaying a tiny notice in a filing cabinet in a locked basement with a sign saying beware of the leopard.
Nov 20, 2014, 2:00 am
#36
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Nov 20, 2014, 2:01 am
#37
Join Date: May 2012
Location: Ipswich
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A good outcome - hope you really enjoy the trip.
Shame that you had the distress and disappointment in the first place. I hope that you will write to BA and complain even though it's been resolved. This sort of thing can really take the shine off a special trip.
I wonder if it would have been resolved like this without the robust response from FT to encourage the OP to seek her rights?
Shame that you had the distress and disappointment in the first place. I hope that you will write to BA and complain even though it's been resolved. This sort of thing can really take the shine off a special trip.
I wonder if it would have been resolved like this without the robust response from FT to encourage the OP to seek her rights?
Nov 20, 2014, 2:09 am
#39
Join Date: Nov 2003
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And this is very poor form... Having to have an F pax to "fight" to get what they were entitled in the first place. Absolutely disgraceful and not "well done" at all.
Nov 20, 2014, 2:16 am
#40
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Actually the airline is still in breach of EU261 as it didn't inform the OP of her rights when they attempted to downgrade her.
And this is very poor form... Having to have an F pax to "fight" to get what they were entitled in the first place. Absolutely disgraceful and not "well done" at all.
And this is very poor form... Having to have an F pax to "fight" to get what they were entitled in the first place. Absolutely disgraceful and not "well done" at all.
But a positive ending to a bad performance by BA, though I would still not be happy as OP, as additional stress and having to sort this out instead of enjoying the lounge and breakfast.
Nov 20, 2014, 2:17 am
#41
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"All the planning charts and demolition orders have been on display at your local planning department in Alpha Centauri for fifty of your Earth years so you've had plenty of time to lodge any formal complaints and its far too late to start making a fuss about it now...
...What do you mean you've never been to Alpha Centauri? Oh for heaven sake mankind it's only four light years away you know! I'm sorry but if you can't be bothered to take an interest in local affairs that's your own regard. Energise the demolition beams! God I don't know…apathetic bloody planet, I've no sympathy at all… "
Nov 20, 2014, 2:32 am
#42
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Nov 20, 2014, 2:49 am
#43
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They can and do overbooked First by one passenger, but they typically close that out some time in advance. There were 2 problems here, for the GP people would book well in advance and not change their minds, plus apparently there was some spill over from yesterday's flights. I guess they have worked out that someone else won't be joining them today, hence the improved outcome.
I am not condoning the way this was handled but arguably the system worked out correctly here.But it's always good to OLCI for Grand Prix and events like the HK Sevens. Have a great time in AD.
I am not condoning the way this was handled but arguably the system worked out correctly here.But it's always good to OLCI for Grand Prix and events like the HK Sevens. Have a great time in AD.
Nov 20, 2014, 3:13 am
#44
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Thanks all, I agree that the upset is made worse by the expectations being dashed .
First ( and probably last) time in First. Maybe the last Wedding Anniversary looking at WelshBoy's sad face !!!!
No mention of the amount of avios to be refunded, I was too naive and upset to clarify.
Will keep you updated.
Fingers crossed for the lovely Lewis !
First ( and probably last) time in First. Maybe the last Wedding Anniversary looking at WelshBoy's sad face !!!!
No mention of the amount of avios to be refunded, I was too naive and upset to clarify.
Will keep you updated.
Fingers crossed for the lovely Lewis !
WelshBoy will divorce you because of a seat on a plane?
Please guys help me understand the above.
Nov 20, 2014, 3:24 am
#45
Join Date: Jul 2002
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If the seats were released at T-355 then the 2014 GP schedule would probably not have been announced.
However, great news that it has been resolved satisfactorily, but what a unnecessarily stressful start to the weekend.