Pay for seat reservations again after POUG via MMB?
Oct 20, 2014, 1:09 pm
#1
Original Poster
Join Date: Aug 2014
Location: London, UK
Programs: BA Silver,
Posts: 72
Pay for seat reservations again after POUG via MMB?
Hi All,
Not sure if anyone can answer this (and can save me a lengthy hold on the phone to BA). I've just upgraded my flight on Thursday from WT to WT+ through MMB.
I'd originally paid to reserve seats and now that i've upgraded, i'm being asked to pay again if I want to reserve. Normally I wouldn't bother, but my other half is travelling on another PNR and we obviously want to sit together.
Any ideas? I'm guessing the seat reservation fee hasn't been refunded.
Cheers,
Andy
Not sure if anyone can answer this (and can save me a lengthy hold on the phone to BA). I've just upgraded my flight on Thursday from WT to WT+ through MMB.
I'd originally paid to reserve seats and now that i've upgraded, i'm being asked to pay again if I want to reserve. Normally I wouldn't bother, but my other half is travelling on another PNR and we obviously want to sit together.
Any ideas? I'm guessing the seat reservation fee hasn't been refunded.
Cheers,
Andy
Oct 20, 2014, 1:36 pm
#2
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,808
Hi All,
Not sure if anyone can answer this (and can save me a lengthy hold on the phone to BA). I've just upgraded my flight on Thursday from WT to WT+ through MMB.
I'd originally paid to reserve seats and now that i've upgraded, i'm being asked to pay again if I want to reserve. Normally I wouldn't bother, but my other half is travelling on another PNR and we obviously want to sit together.
Any ideas? I'm guessing the seat reservation fee hasn't been refunded.
Cheers,
Andy
Not sure if anyone can answer this (and can save me a lengthy hold on the phone to BA). I've just upgraded my flight on Thursday from WT to WT+ through MMB.
I'd originally paid to reserve seats and now that i've upgraded, i'm being asked to pay again if I want to reserve. Normally I wouldn't bother, but my other half is travelling on another PNR and we obviously want to sit together.
Any ideas? I'm guessing the seat reservation fee hasn't been refunded.
Cheers,
Andy
Refunds
When and how you can claim a refund
You can claim a refund for reserved seats if:
•There is an aircraft change and we are unable to seat you in a suitable alternative seat that you are happy with.
•There is a flight disruption and you have to be moved to another flight, meaning that we are unable to seat you in a suitable alternative seat on your new flight that you are happy with.
•You become unable to meet CAA safety requirements to sit in an exit row seat, and you contact us at least 48 hours before your flight.
•You have paid for an upgrade and do not wish to pay the difference in order to reselect your seat in the alternative cabin.
You must apply for a refund on ba.com as refunds cannot be processed at the airport or on board.
We will only make a refund to the credit card used to pay for the seat reservation, unless otherwise stated.
When and how you can claim a refund
You can claim a refund for reserved seats if:
•There is an aircraft change and we are unable to seat you in a suitable alternative seat that you are happy with.
•There is a flight disruption and you have to be moved to another flight, meaning that we are unable to seat you in a suitable alternative seat on your new flight that you are happy with.
•You become unable to meet CAA safety requirements to sit in an exit row seat, and you contact us at least 48 hours before your flight.
•You have paid for an upgrade and do not wish to pay the difference in order to reselect your seat in the alternative cabin.
You must apply for a refund on ba.com as refunds cannot be processed at the airport or on board.
We will only make a refund to the credit card used to pay for the seat reservation, unless otherwise stated.
See also:
http://www.flyertalk.com/forum/20030917-post2.html
Oct 20, 2014, 3:58 pm
#4
Join Date: Mar 2011
Posts: 387
My recent similar experience (WT+ to CW) is that if you go through the online process for reserving a seat in the new cabin, it will recognise the amount you have already paid and only bill you for the difference. This despite it suggesting at the start of the process it will charge you the full amount.