Seeking official BA lurker, please!
Aug 29, 2014, 6:27 am
#18
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,014
From the last few days, here are examples of threads where a BA lurker's official answer would be useful:
- Can non elite book an OF seat when these turn to J cabins?
- Official policy on use of CE toilet by ET pax
- T5 fast track policy (for connections in particular) what is BA paying for or not
- what is happening to G-DOCT in Nice?
- Concorde room champagne history.
- Can non elite book an OF seat when these turn to J cabins?
- Official policy on use of CE toilet by ET pax
- T5 fast track policy (for connections in particular) what is BA paying for or not
- what is happening to G-DOCT in Nice?
- Concorde room champagne history.
Aug 29, 2014, 6:36 am
#19
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Exactely this is the point. I believe that Gold77's point was similar to mine that I asked a few months ago, which is that it would be useful to have an official BA presence here, not just to help with issues of missing Avios/TPs, or similar BAEC queries and issues. With the greatest respect to BA Executive Club, much of the discussion on this board revolves around BA (rather than Avios), and having senior input here might be useful.
I point again to Air Canada, where Ben Smith, recently promoted to President, Passenger Airlines, provides direct answers to questions that come from frequent fliers.
Have a look at this thread:
http://www.flyertalk.com/forum/air-c...-q-thread.html
and you'll see that there are questions not like "will I still get Gold if I hit 1,500 TPs a week after my year-end" but rather "when will the 787 be deployed on the YYZ-LHR route" or "we would really like a third daily YUL-LGA service after 1700 because..."
These are topics of real engagement with some of your more frequent fliers.
Aug 29, 2014, 6:53 am
#20
Join Date: May 2009
Location: London
Programs: BAEC
Posts: 2,738
(bolding mine)
Exactely this is the point. I believe that Gold77's point was similar to mine that I asked a few months ago, which is that it would be useful to have an official BA presence here, not just to help with issues of missing Avios/TPs, or similar BAEC queries and issues. With the greatest respect to BA Executive Club, much of the discussion on this board revolves around BA (rather than Avios), and having senior input here might be useful.
I point again to Air Canada, where Ben Smith, recently promoted to President, Passenger Airlines, provides direct answers to questions that come from frequent fliers.
Have a look at this thread:
http://www.flyertalk.com/forum/air-c...-q-thread.html
and you'll see that there are questions not like "will I still get Gold if I hit 1,500 TPs a week after my year-end" but rather "when will the 787 be deployed on the YYZ-LHR route" or "we would really like a third daily YUL-LGA service after 1700 because..."
These are topics of real engagement with some of your more frequent fliers.
Exactely this is the point. I believe that Gold77's point was similar to mine that I asked a few months ago, which is that it would be useful to have an official BA presence here, not just to help with issues of missing Avios/TPs, or similar BAEC queries and issues. With the greatest respect to BA Executive Club, much of the discussion on this board revolves around BA (rather than Avios), and having senior input here might be useful.
I point again to Air Canada, where Ben Smith, recently promoted to President, Passenger Airlines, provides direct answers to questions that come from frequent fliers.
Have a look at this thread:
http://www.flyertalk.com/forum/air-c...-q-thread.html
and you'll see that there are questions not like "will I still get Gold if I hit 1,500 TPs a week after my year-end" but rather "when will the 787 be deployed on the YYZ-LHR route" or "we would really like a third daily YUL-LGA service after 1700 because..."
These are topics of real engagement with some of your more frequent fliers.
Aug 29, 2014, 7:03 am
#21
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Through its actions (then you could say that about pretty much any airline), or has someone come out and said "stuff the customer"?
Aug 29, 2014, 7:19 am
#23
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,913
Aug 29, 2014, 7:24 am
#24
Join Date: May 2010
Location: UK
Posts: 5,380
My understanding is that this forum is for both the airline and also its mileage programme - hence the heading title 'Airlines and Mileage Programs' and the recent change of forum name from 'British Airways Executive Club' to 'British Airways \ Executive Club'. IIRC there was a thread about it at the time too.
Aug 29, 2014, 8:10 am
#25
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,198
Any self appointed BA frequent flyer with status can come on here and post nonsense.
Aug 29, 2014, 10:21 am
#26
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,140
Aug 29, 2014, 12:56 pm
#29
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,140
Oh, for goodness sake. 
Frank van der Post, Head of some Customer Scribble Title at BA.
"Brands and Customer Experience", whatever that bull shine means ...
http://www.britishairways.com/en-gb/...ary/executives
Frank van der Post, Head of some Customer Scribble Title at BA.
"Brands and Customer Experience", whatever that bull shine means ...
http://www.britishairways.com/en-gb/...ary/executives
Aug 29, 2014, 1:21 pm
#30
Join Date: Nov 2006
Programs: Seniors Bus Pass
Posts: 5,528
Oh, for goodness sake.
Frank van der Post, Head of some Customer Scribble Title at BA.
"Brands and Customer Experience", whatever that bull shine means ...
http://www.britishairways.com/en-gb/...ary/executives
Frank van der Post, Head of some Customer Scribble Title at BA.
"Brands and Customer Experience", whatever that bull shine means ...
http://www.britishairways.com/en-gb/...ary/executives
I had not guessed him .... but could probably have worked out WW :-)
