Some news from the BAEC team and changes to how we manage queries
Jun 12, 2014, 8:53 am
#62
Join Date: Nov 2003
Location: London, UK
Programs: BA GGL
Posts: 677
Another vote of appreciation for Nicci: heartfelt thanks for dealing with missing points/miles and other queries. All the best and good luck for the future.
Also, a warm welcome to Jeni. I've already sent an email asking for something!
Also, a warm welcome to Jeni. I've already sent an email asking for something!
Jun 17, 2014, 6:25 am
#63
Join Date: Sep 2013
Location: A hop, skip and jump away from MAN.
Programs: BAEC Gold, ex-VS Gold, ex-UA Gold, Premier Inn Platinum-Iridium
Posts: 1,114
Used the BAMissingAvios account last week for something which couldn't be auto-claimed online, and was very pleased with the speed of the turn around (~24 hours).
Nicely done. The new system seems to be working well!
Mike
Nicely done. The new system seems to be working well!
Mike
Jun 18, 2014, 10:01 am
#65
Join Date: Dec 2007
Location: LON BCN SYD
Programs: BA, OZ, A3, VA, VS, DL, QF, former BD and others
Posts: 1,074
Nicci - many thanks for your assistance on several occasions. In all cases matters have have been swiftly resolved. Your presence on this board has been a benefit to all. Best wishes for the future.
Jun 21, 2014, 3:06 am
#66
FlyerTalk Evangelist
Join Date: Jun 2004
Location: LON, ACK, BOS..... (Not necessarily in that order)
Programs: **Mucci Diamond Hairbrush** - compared to that nothing else matters (+BA Bronze)
Posts: 15,114
I'd like to echo the comments made above you've been a superstar on this forum and have taken the time to to go above and beyond the call of duty for many people (including me!). Best of luck to you in your new role and to Jenni filling your shoes. I'll raise a glass to you in the CCR next month and hope that you are looking forward to not having me contacting you about the F catering 
Jul 7, 2014, 9:25 am
#69
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
I see Jeni has now made her first post, so a very big and very warm welcome!
Jul 11, 2014, 8:31 am
#70
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,199
I see Jeni has now made her first post, so a very big and very warm welcome!
Jul 13, 2014, 3:13 pm
#71
FlyerTalk Evangelist
Join Date: Nov 2008
Programs: AA EXP/LTP, BA GGL/CCR/GfL, HH D/LTD, SPG/MR Plat/LTP
Posts: 10,075
Many thanks to Nicci, and best of luck in the new position.
To Jeni, who surely must have been warned about the BA board; it's great to have you here, you're most welcome !
To Jeni, who surely must have been warned about the BA board; it's great to have you here, you're most welcome !
Jul 17, 2014, 12:32 am
#72
Join Date: Feb 2005
Location: UK
Programs: BA Gold, VS Gold, AA Gold, Star Alliance Silver, HHilton VIP, Priority Pass,
Posts: 70
BA email contact
Hi Jeni and Welcome.
Can you tell me why the customer relations email web page is continually down and not working please?
This has been so for some days now.
Thanks and a tip about how to contact CR would be good.
Tony
Can you tell me why the customer relations email web page is continually down and not working please?
This has been so for some days now.
Thanks and a tip about how to contact CR would be good.
Tony
Oct 19, 2014, 5:49 am
#73
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,210
I am "unsticking" this thread. A link to this thread has been added to the Wiki section of the http://www.flyertalk.com/forum/briti...ad-sticky.html thread.
Prospero
Moderator: BA forum
Prospero
Moderator: BA forum