DME food service "enhancement"; no more hot meals
May 12, 2016, 3:41 pm
#121
Join Date: Nov 2015
Programs: BAEC Gold, *A Gold
Posts: 127
Recently I am flying this route regularly in Y and was surprised by the poor food offering like others did.
I gave therefor feedback regarding the food on this flight, to my surprise they called me back one day after to gather some more feedback and they would give my feedback to the right department.
Of course they said they couldn't promise anything but I was surprised by such a quick follow up. At least they try to show that they care about feedback. In this case my thumbs up for the customer service department!
I gave therefor feedback regarding the food on this flight, to my surprise they called me back one day after to gather some more feedback and they would give my feedback to the right department.
Of course they said they couldn't promise anything but I was surprised by such a quick follow up. At least they try to show that they care about feedback. In this case my thumbs up for the customer service department!
May 12, 2016, 6:09 pm
#122
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,188
To be fair to BA,I can kind of understand their logic,DME catering prices are just outrageous (I know that from speaking to some airline's reps in DME),you would be surprised how many airlines cater for the return flight from their hubs. Even S7 (based at DME) only loads catering one way on their DME-LED flights (1:15 duration) and then loads catering at LED again,thereby extending their turnaround there. Sandwiches in Y and hot meal in J are offered on that flight,so galley space constrains are definately not an issue,it's just DME's prices being unreasonable.
Aug 28, 2016, 4:44 am
#123
Join Date: Feb 2012
Location: Edinburgh
Programs: BA Executive Club Silver
Posts: 186
I'm going to DME in Y in a couple of weeks (out on 233, back on 232). Is it worth requesting a special meal? (i.e. if I don't, will the food offering not only be terribly small, but with no veggie option offered).
Sep 4, 2016, 11:09 am
#124
Join Date: Jul 2011
Programs: Mucci de la Cuisine Aérienne du Réseau Courte Durée de British Airways
Posts: 4,704
There will be a veg option available within the normal offering, just let the crew know if you are sitting towards the back from where the service starts. I don't think the special meals on these round catered flights are particularily good.
Sep 4, 2016, 12:14 pm
#125
Join Date: Dec 2013
Posts: 373
Take your own supplies. BA catering is now an outrageous joke against the "full service" prices they charge on this and many routes.
Sep 4, 2016, 12:22 pm
#126
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
As we were being bussed to a remote stand with G-VIIC waiting to take us to Moscow, I was dreaming about that nice steak, a fruit plate and all the other things one can enjoy for breakfast in WT.
No more than 1 hour in flight of a mere 4 hours, I realized that the cost-cutting department raided the plane the night before.
We were left with the diverse choice of a delightfully dry bun with some cheese and two thin slices of tomato or have nothing.
The tea with the intriguing taste of a paper cup was particularly good.
No more than 1 hour in flight of a mere 4 hours, I realized that the cost-cutting department raided the plane the night before.
We were left with the diverse choice of a delightfully dry bun with some cheese and two thin slices of tomato or have nothing.
The tea with the intriguing taste of a paper cup was particularly good.
Sep 5, 2016, 12:10 pm
#127
Join Date: Feb 2012
Location: Edinburgh
Programs: BA Executive Club Silver
Posts: 186
Marvellous - thanks folks. Fortunately not paid for this - spoils of a Lloyds 241 and a treat for my dad. But the last time I went to DME it was in F, so wanted to check what the deal was (albeit knowing that things have got bad according to this thread).