"Dirty Trick" against British Airways by FT's Sarah Steeger
#1
Original Poster
Join Date: Jun 2010
Posts: 2,641
"Dirty Trick" against British Airways by FT's Sarah Steeger
I'm really disappointed this sensationalist article got through FT's editorial process:
http://www.flyertalk.com/the-hub/is-...new-trick.html
BA hasn't "learned a dirty new trick", and anyone with sixteen years experience of travel should know better than to blame an airline (any airline) when they misread a time of departure.
Thankfully the comments are almost universal in their condemnation of the piece; it would be good to see it withdrawn.
http://www.flyertalk.com/the-hub/is-...new-trick.html
BA hasn't "learned a dirty new trick", and anyone with sixteen years experience of travel should know better than to blame an airline (any airline) when they misread a time of departure.
Thankfully the comments are almost universal in their condemnation of the piece; it would be good to see it withdrawn.
Last edited by oscietra; Aug 28, 2013 at 1:20 pm Reason: The author is Sarah Steegar, not Sarah Steeger
#2
formerly rxfleming
Join Date: Jan 2009
Location: AUH, DXB (and GLA)
Programs: BA GGL, HHonors Diamond, Marriott Plat Elite
Posts: 2,453
Sarah... Oh Sarah.
Typical dumbass not knowing what a 24hr clock looks like.
Pathetic editorial.
Typical dumbass not knowing what a 24hr clock looks like.
Pathetic editorial.
#3
Join Date: May 2010
Location: UK
Posts: 5,380
Completely agree. I thought the same when I read it. To sum up she misread the flight time and thought 0130 was 1330 and after missing flight questioned whether BA's actions in scheduling such a time were a deliberate dirty trick. Like you I was very surprised to see such rubbish on FT home page. The comments make a good read...'It's you'
#4
Join Date: Jul 2005
Location: 64K or 2A
Programs: BA LT Gold, HH Diamond
Posts: 785
I sense a new career, writing utter tosh, highlighting my own inability to read the simplest documents and then expecting sympathy. The woman is a total waste of oxygen.
#5
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,193
Deffo her own fault. No sympathy from me.
I bet if a pax told her when she was working that they had done something similar she would be thinking 'silly fool, how do you get the time of a flight wrong?'
I bet if a pax told her when she was working that they had done something similar she would be thinking 'silly fool, how do you get the time of a flight wrong?'
#6
Join Date: Oct 2004
Location: New York
Programs: BA, LH, VS, Hyatt, SPG
Posts: 3,813
For a moment, I thought this was referring to an article in the Financial Times! Phew!
#7
Join Date: Aug 2013
Location: SW London
Programs: BAEC Gold
Posts: 246
It was actually great to see people so strongly jumping to BA's defence - and rightly so in this case
#9
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,944
We have all made stupid mistakes in life. However, I think if I had been her I would have kept quiet about it rather than firstly tell everyone, and secondly try to suggest it was some kind of "dirty trick" by BA.
Better to remain silent and be thought a fool than to speak and remove all doubt!
Better to remain silent and be thought a fool than to speak and remove all doubt!
#10
Join Date: Jan 2013
Location: Duchy of Milan
Programs: BA Gold, TK Elite, AZ CFP
Posts: 1,857
I can't see why she's complaining. BA didn't change her flight's time without informing her. If she can't read the time for sure it's not BA's fault.
#11
Join Date: Feb 2010
Location: London
Programs: BA GGL (for now) and Lifetime Gold, Marriott fan thanks to Bonvoy Moments
Posts: 5,115
#12
Join Date: Jul 2013
Location: scotland/EDI
Programs: BAEC , M&M , VIRGIN FC , FLYING BLUE
Posts: 1,438
lets be honest here whether you travel by plane train or bus the timetables and schedules are always 24 HOUR CLOCK so yes a stupid mistake
but it is a rather odd time
I presume this particular flight runs only in summer months and there surely must be some tie in with package holiday deals
but it is a rather odd time
I presume this particular flight runs only in summer months and there surely must be some tie in with package holiday deals
#13
Join Date: Jul 2013
Programs: ECH Gold
Posts: 150
What a costly mistake, def not the airline at fault. This flight in question is always a lot cheaper due to the timings. Surely someone in the travel industry could see that???
#14
Join Date: Jun 2011
Programs: BAEC Gold, HHonors Gold, Marriot Bonvoy Gold, MeliaRewards Gold, Radisson Gold
Posts: 816
Good lord. I'm embarrassed for her.
#15
Join Date: Feb 2009
Posts: 316
Not always, I have seen in certain parts of the world, schedules written up as 01:30pm for 13:30 for example. Uncle Sam seems to have a strange preference -either because they want to be different or because their populus can't get the concept of the 24 hour clock.
Last edited by G-AVFC; Aug 28, 2013 at 2:21 pm Reason: Sp. error