Flight BA1341 LBA-LHR cancelled this morning [12 and 20 Mar]
Mar 12, 2013, 3:01 am
#1
Original Poster
Join Date: Oct 2012
Posts: 68
Flight BA1341 LBA-LHR cancelled this morning [12 and 20 Mar]
Hi everyone,
I got the dreaded cancellation text/email at 6:20 this morning for my feeder flight from LBA en route to MAD, and spent the next 1:30 trying to get through to BA to rebook on a later flight (particularly enjoyable at that time of day was the insistence of the automated voice that I could re-book online -needless to say I couldn't!).
I'm now booked on a later flight to Madrid, because the next flight between LBA-LHR is after the LHR-MAD I was scheduled to be on. It's a reward saver so same PNR.
I've had a look through the EU reg thread but can't quite work out what (if any) compensation I might be due. Flight distance LBA-LHR-MAD seems to be just over the 1500km mark (1530km), but because the LBA-LHR flight was cancelled rather than delayed I'm not completely sure how it works. The LBA-LHR flight is 4 hours later, and the LHR-MAD one is scheduled to get in 3:45 later than my original booking.
The flight was cancelled for technical reasons the BA agent said, by the way.
I'm actually flying to Montevideo from Madrid late tonight (different booking), so hope nothing else goes wrong!
Any advice or info greatly appreciated!
I got the dreaded cancellation text/email at 6:20 this morning for my feeder flight from LBA en route to MAD, and spent the next 1:30 trying to get through to BA to rebook on a later flight (particularly enjoyable at that time of day was the insistence of the automated voice that I could re-book online -needless to say I couldn't!).
I'm now booked on a later flight to Madrid, because the next flight between LBA-LHR is after the LHR-MAD I was scheduled to be on. It's a reward saver so same PNR.
I've had a look through the EU reg thread but can't quite work out what (if any) compensation I might be due. Flight distance LBA-LHR-MAD seems to be just over the 1500km mark (1530km), but because the LBA-LHR flight was cancelled rather than delayed I'm not completely sure how it works. The LBA-LHR flight is 4 hours later, and the LHR-MAD one is scheduled to get in 3:45 later than my original booking.
The flight was cancelled for technical reasons the BA agent said, by the way.
I'm actually flying to Montevideo from Madrid late tonight (different booking), so hope nothing else goes wrong!
Any advice or info greatly appreciated!
Mar 12, 2013, 4:14 pm
#2
Suspended
Join Date: Mar 2012
Location: ABZ/NCL
Posts: 2,943
If you make a fuss directly with BA they will give you a flight voucher (ranging from £80 to £200 from personal experience).
BA are usually a bit stingy with compensation especially compared to Air France! but they are generous compared to Lufthansa.
BA are usually a bit stingy with compensation especially compared to Air France! but they are generous compared to Lufthansa.
Mar 13, 2013, 5:04 am
#3
Join Date: Jul 2005
Location: 64K or 2A
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A bit OT relative to the woes of the OP, but wouldn't a list of the days these flights actually operate be shorter than the cancellations? I don't think I'd ever risk it, seems like these are top of the cancellation list....
Mar 13, 2013, 11:50 am
#4
Original Poster
Join Date: Oct 2012
Posts: 68
Hi,
Thanks flyingcrazy- do the EU regulations not apply in this case? I still managed to catch my onward flight to Uruguay easily, but the delay did ruin dinner plans in Madrid with an old friend I haven't seen in a while.
Yes, I'm a big fan of the lba link in principle, but both times I've used it have been significantly delayed. If my connection was very important I wouldn't trust it now.
Thanks flyingcrazy- do the EU regulations not apply in this case? I still managed to catch my onward flight to Uruguay easily, but the delay did ruin dinner plans in Madrid with an old friend I haven't seen in a while.
Yes, I'm a big fan of the lba link in principle, but both times I've used it have been significantly delayed. If my connection was very important I wouldn't trust it now.
Mar 13, 2013, 4:01 pm
#5
Join Date: Dec 2012
Posts: 19
When they have to canx a SH service they generally do a domestic and LBA is in the unfortunate position of being the only domestic (ie mainland UK - alternative travel options available) in T1 currently and as they treat the T1/T5 operations separately if the have to canx a T1 service LBA cops it
The number of canx to LBA is a known problem and shd be addressed with the service moving to T5 in 2 weeks.
Here's hoping as its gaining traffic every week and cld well do without these problems.
The number of canx to LBA is a known problem and shd be addressed with the service moving to T5 in 2 weeks.
Here's hoping as its gaining traffic every week and cld well do without these problems.
Mar 20, 2013, 1:24 am
#6
Join Date: Nov 2007
Location: Leeds UK
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LBA-LHR BA1341 20/03/13 Cancelled
09:15 LONDON HEATHROW BA1341 CANCELLED
Yet again. It can't be weather related, other airlines are operating
Yet again. It can't be weather related, other airlines are operating
Mar 20, 2013, 2:10 am
#7
Join Date: Jan 2007
Location: UK
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The LBA route does seem to be sacrificed quite often since it started. Might be part of BAs plans - Make a route so unreliable that pax loads fall off a cliff, then ditch the route due to the poor commercial performance which results (They have managed to slow withdrawal from LGW domestics over the last few years in a similar way but instead of reliability they just chipped the schedules till the route made no point for many).
Mar 20, 2013, 2:57 am
#9
Join Date: Jan 2008
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Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_2 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B146 Safari/8536.25)
A bit chicken or egg there, no? "New" routes take time and commitment.
Simply reinforces the view that its slot sitting until BA gets more long haul capacity.
Originally Posted by lhrsinsyd
Canx was due to lack of aircraft. Leeds is the poorest performer in T1 so it gets chopped first when things go wrong.
Simply reinforces the view that its slot sitting until BA gets more long haul capacity.
Mar 20, 2013, 4:57 am
#13
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Mar 20, 2013, 5:01 am
#14
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.With no MAN - LGW option, I am not looking forward to future trips the other way.
Mar 20, 2013, 5:07 am
#15
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