If you are booked to travel on a flight that is cancelled, you can either:
Rebook onto another British Airways flight at a later date at no extra charge and subject to availability, or
Cancel your booking and claim a refund to the original form of payment
If your booking also includes any other BA flights that are not cancelled you will be able to change these flights at the same time.
If your booking includes a hotel, a car, a transfer or an experience booked in conjunction with a cancelled flight, you can either:
Rebook to travel, on a like for like basis, within a 14 day period after the scheduled departure time of the original flight at no extra charge and subject to availability, or
Rebook to travel, 15 days or more after the scheduled departure time of the original flight. Rebookings are subject to availability and no amendment fee will be charged. Any difference in the price of your hotel, car, transfer or experience will need to be paid by you or will be refunded to you, or
Cancel your booking and claim a refund to the original form of payment.
You will need to call your Local British Airways office to make these changes.
Programs: BA Silver, BD Silver (due to GLA demise!), FB Gold & other shiny hotel chain cards
Posts: 2,337
Snow disruption | General discussion
If you are travelling tomorrow, or over the next few days, please be warned that Heathrow may proactively cancel flights in order to maintain operational efficiency. On the other hand, Boris Johnson brands Heathrow management as "defeatist":
So, here is a thread where we can discuss our grumbles of snow irrops, Heathrow's inability to operate in anything other than perfect snow conditions, and generally below par management from those in power at the best of times.
Oh, and BA cancelling shorthaul flights to "protect" longhaul departures.
At the end of the day, when an airport runs at 99.7% capacity it doesn't take much for things to go wrong. And it is logical that domestic and shorthaul destinations accessible by rail take the cancellations.
Expect troubles! I am travelling through LHR on 15th, 16th and 17th January.
(To those who are not familiar, I am a disruption magnet, particularly with snow, and so when I travel, there may be a weather issue, especially given the current forecast.)
I won't tell you the route. I do not want to be held responsible for putting passengers off flying by my disruption magnetism.
Programs: BA Gold, TK Elite (*G), BA FT ICN invasion crew
Posts: 860
Quote:
Originally Posted by LTN Phobia
Public Service Warning:
Expect troubles! I am travelling through LHR on 15th, 16th and 17th January.
(To those who are not familiar, I am a disruption magnet, particularly with snow, and so when I travel, there may be a weather issue, especially given the current forecast.)
I won't tell you the route. I do not want to be held responsible for putting passengers off flying by my disruption magnetism.
We should have a sticky where we can run a book on your next disruption - best of luck!
Only light snow predicted. And again only a 30% chance. At worst a few slots inbound to LHR to cater for possible temp closure for runway de-icing. Simply a slow news day IMO.
Good luck LTN Phobia!
Programs: BA Gold, BA Lounge Rats, BA Audit Survivors, CW Kitchen Defender, CX Noodle Connoisseurs Club
Posts: 5,955
Quote:
Originally Posted by Sigwx
Only light snow predicted. And again only a 30% chance. At worst a few slots inbound to LHR to cater for possible temp closure for runway de-icing. Simply a slow news day IMO.
Good luck LTN Phobia!
Here's a picture of the heathrow de-icing team hard at work on the cockpit of a 747.
Programs: MUCCI x 3, BA Silver + Accor, Amex, Waitrose & Harris Teeter.
Posts: 14,511
Barking Boris. So his solution is what? Oh, of course, a mega-billion fiasco in the Estuary. A perfect opportunity for him to keep pushing his pathetic and unrealistic fantasy.
It may snow. There may be some disruption.
It may be foggy. It might be foggy in the Estuary as well.
Whichever, it will be LTN's fault.
__________________
I just fly for leisure, UuA, manage Bears and ...publish their TRs
Expect troubles! I am travelling through LHR on 15th, 16th and 17th January.
(To those who are not familiar, I am a disruption magnet, particularly with snow, and so when I travel, there may be a weather issue, especially given the current forecast.)
I won't tell you the route. I do not want to be held responsible for putting passengers off flying by my disruption magnetism.
BA should start putting warnings in MMB to other passengers booked on the same flights as you. Or simply just start giving people the compensation in advance.
Programs: IC RA, Hilton Diamond, BD*S, BA Gold, KL, LH
Posts: 3,861
Quote:
Originally Posted by Swanhunter
Boris is a moron.
At the end of the day, when an airport runs at 99.7% capacity it doesn't take much for things to go wrong. And it is logical that domestic and shorthaul destinations accessible by rail take the cancellations.
I remember the fun trying to get home after working nights in London when the snow closed down the entire bus network in the morning. A lot of the tube and rail network was off too and no chance of getting a taxi.
BAAHAL may have their issues, but it's frustrating that no political party (including Labour who approved the 3rd runway in their last term) now supports the 3rd runway which is the only viable option to increase capacity at the UK's largest airport.
Programs: BA Gold GGL, Hilton Diamond, FB Grey, Amex MR, Trop Plus Gold
Posts: 583
I'm half expecting to be going nowhere tomorrow. Although my preferred option is to get to LHR, then have my flight on Tuesday cancelled. I suspect this is not BA's preferred choice though, as left unsupervised in the CCR during IRROPS, I can do some serious damage to BA's profit/loss sheet.
__________________
Are you on a Royce-equipped flight any time soon? If you care, find out
I'm an engineer, so a mFT is a thousandth of a FlyerTalk
HAL ultimately need to bite the bullet, copy the rest of European airfields that are snow laden and create de-ice pads. The provider of services should be HAL/Airline owned de-ice companies. All departure sequenced via GMC/CFMU and the airline to prioritise, based on flow/crew hours restrictions. From time to time an hour or so delay will be experienced for start up, but snow and aviation do not mix so it is to be expected. In 2013 it is a lack of balls to stand up to accountants that costs airlines/airports/UK plc so much each time this happens. In very very cold and heavy snow, I have been stuck in FRA and BRU. That is twice in over 10 years in the job. 48 hours of snow of disruption. Those really were freak nights and the UK would have closed shop hours before hand. The number of cans flights ex LHR is beyond counting. Yes flights will get canx for a number of reasons during these conditions, but in 2013 we CAN do a lot better. Went to be xmas markets and was in DUS waiting 1 hour 30 mins for start up in December. It was throwing it down with snow. We still departed. No canx. You can wait for ever (hopefully not) at the gate when remote deicing is used. The pads are right by the runway, so 'hold over' times rarely expire. It really is the way forward. Yes I know it is starting to be used at LHR, but too little IMO. Come on HAL, less money on shopping malls, more on tarmac and equipment.
