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Old Jan 5, 13, 8:17 am   #1
 
Join Date: Feb 2010
Location: Brussels
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Schedule change by 10 min, can I cancel

I have tickets to the USA booked last August. Recently my flights to and from BRU have been rescheduled by 15 minutes. Can I use this as a valid reason to cancel my booking and subsequently rebook in the sales?

Savings would be 700€...

Thanks
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Old Jan 5, 13, 8:23 am   #2
 
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Does MMB give you an option to have a refund when you were notified of the time change? If not, then I personally doubt it.
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Old Jan 5, 13, 8:27 am   #3
 
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I managed to force BMI to cancel 2 itineraries last year because of a 10 min schedule change, for trips I no longer required. However, this was BMI, and look where they are now

I would call and chance your luck, saying that the 10min difference will make significant impact to your schedule - that may help.
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Old Jan 5, 13, 8:32 am   #4
 
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Quote:
Originally Posted by fly_ebos View Post
I have tickets to the USA booked last August. Recently my flights to and from BRU have been rescheduled by 15 minutes. Can I use this as a valid reason to cancel my booking and subsequently rebook in the sales?

Savings would be 700€...

Thanks
You can try, but I wouldn't hold much hope. 15 Minutes is nothing (if within the MCT).
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Old Jan 5, 13, 8:41 am   #5
 
Join Date: May 2007
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I've also succeeded with BMI and changed date/flight on a non-flexible BA ticket in such circumstances.

I'd ring up and give it a go. Nothing to lose!
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Old Jan 5, 13, 9:03 am   #6
 
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Cheers guys, I'll give it a go on Monday
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Old Jan 5, 13, 9:04 am   #7
 
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Worth phoning, but I don't think you've got a chance unless you can show the change has impacted something else. BA agents don't have much flexibility to ignore the rules.

As per the regulations, it has to be a much bigger change (2-3 hours come to mind but I'm not certain) before you can cancel without charge.
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Old Jan 5, 13, 9:38 am   #8
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Yes DC agents were forced into doing many things they shouldn't have by unscrupulous bully boys. That was the side of the bmi/DC forum I didn't like I'm afraid to say. It was inhabited by too many freeloaders.

BA agents tend to be more strict.....if they allow this I'd be very surprised. You'll be lucky to get a flight change never mind a cancellation for nothing.
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Old Jan 5, 13, 9:45 am   #9
 
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Originally Posted by HIDDY View Post
Yes DC agents were forced into doing many things they shouldn't have by unscrupulous bully boys. That was the side of the bmi/DC forum I didn't like I'm afraid to say. It was inhabited by too many freeloaders.
There was no bullying involved at all on my part. The conversation tended genuinely to go along the lines of:

"My flight time has been changed. May I cancel it please?"

"Yes Sir, that will be no problem. "
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Old Jan 5, 13, 9:45 am   #10
 
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You can try but if the change still keeps you within MCT, I wouldn't hold out much hope.
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Old Jan 5, 13, 9:46 am   #11
 
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Quote:
Originally Posted by Corpt View Post
There was no bullying involved at all on my part. The conversation tended genuinely to go along the lines of:

"My flight time has been changed. May I cancel it please?"

"Yes Sir, that will be no problem. "
Yeah, but *how* did you say those words
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Old Jan 5, 13, 9:51 am   #12
 
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The BA conditions of carriage say you can have a refund is they make a significant change which is unacceptable to you. Both terms are a little vague, but I don't think 10 minutes would count for the former, and if you claim the latter to escape your contract but then rebook the same that sounds like fraud!
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Old Jan 5, 13, 9:52 am   #13
 
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Quote:
Originally Posted by Paralytic View Post
Quote:
Originally Posted by Corpt View Post
There was no bullying involved at all on my part. The conversation tended genuinely to go along the lines of:

"My flight time has been changed. May I cancel it please?"

"Yes Sir, that will be no problem. "
Yeah, but *how* did you say those words
With the utmost politeness!
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Old Jan 5, 13, 9:53 am   #14
 
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Quote:
Originally Posted by Corpt View Post
There was no bullying involved at all on my part. The conversation tended genuinely to go along the lines of:

"My flight time has been changed. May I cancel it please?"

"Yes Sir, that will be no problem. "
Lies! A true ICC agent would have replied "Yes Sir, I can certainly help you with that"
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sigma421 is online now   Reply With Quote
Old Jan 5, 13, 9:53 am   #15
Moderator: bmi diamond club, British Airways Executive Club, Starwood Preferred Guest
 
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Quote:
Originally Posted by HIDDY View Post
...unscrupulous bully boys. That was the side of the bmi/DC forum I didn't like I'm afraid to say.


I am speechless.
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