Bonus Avios on Bronze

[mgo72]

Hello,

After the Seoul gangnam-party flight I did some TP-runs on Ams.

I got all the normal Avios but the bonus 25% after becoming Bronze did not post after 1 week. Is this normal or do I have to complain?

If I have to complain is that through the missing avios form? Or seomewhere else?

Thanks and Merry Christmas!

[flashware]

Originally Posted by mgo72

Hello,

After the Seoul gangnam-party flight I did some TP-runs on Ams.

I got all the normal Avios but the bonus 25% after becoming Bronze did not post after 1 week. Is this normal or do I have to complain?

If I have to complain is that through the missing avios form? Or seomewhere else?

Thanks and Merry Christmas!

Were you bronze when you did the flights?

[paulwuk]

Silver/gold bonus, and cabin bonus, posts as the same transaction as the normal flight.

If you were bronze at the time it should have posted. Ring the exec club and ask.

[mgo72]

Originally Posted by flashware

Were you bronze when you did the flights?

What do you mean by this? You are bronze after the 300 points and 2 BA flights?

This is how it went :

10 + 140 + 140= 290 after Seoul
40 : Lon - AMS. ----) Bronze

Then all this flight are 25 % bonus not? My TP- run where same day or 1,2 days after becoming bronze.

[David-A]

Had the system made you Bronze yet, or had you just crossed the 300 TP and 2 qualifing flights threshold, but with the BAEC system yet to make the change?

Same day as reaching the level will certainly not post with bonus.

[cornishsimon]

Originally Posted by David-A

Had the system made you Bronze yet, or had you just crossed the 300 TP and 2 qualifing flights threshold, but with the BAEC system yet to make the change?

Same day as reaching the level will certainly not post with bonus.

But the OP would get them credited by phoning in.


cs

[Jimmie76]

Originally Posted by cornishsimon

But the OP would get them credited by phoning in.


cs

Should do, I would have hoped that they would reconcile automatically at some point but I'd bet they wouldn't.

[David-A]

Originally Posted by Jimmie76

Should do, I would have hoped that they would reconcile automatically at some point but I'd bet they wouldn't.

I've still never heard of mising points due to promotion being fixed automatically.

For this, and the situation where late posting flights have resulted in people missing year ends etc, it ought to be fairly easily to write script that at least alerts someone at BAEC that manual intervention / a human look at the account is required. Even if it would only be the very simplest of things (if at all) that were actually fixed automatically, it ought to be easy to alert for intervention.

[flashware]

Originally Posted by mgo72

What do you mean by this? You are bronze after the 300 points and 2 BA flights?

This is how it went :

10 + 140 + 140= 290 after Seoul
40 : Lon - AMS. ----) Bronze

Then all this flight are 25 % bonus not? My TP- run where same day or 1,2 days after becoming bronze.

If you started with a 0 TP balance before your Seoul flight, then that makes sense that you did not receive any bonus points.

[mgo72]

After my bronze I made 5 more flights in TP-run. None has posted the bonus. As an IT-er myself I would expect that they auto miss it, so they could automatically as my points posted after I was Bronze.

Will contact them. Just need to check what helpline or help-email.

Regards.

[flashware]

Originally Posted by mgo72

After my bronze I made 5 more flights in TP-run. None has posted the bonus. As an IT-er myself I would expect that they auto miss it, so they could automatically as my points posted after I was Bronze.

Will contact them. Just need to check what helpline or help-email.

Regards.

Ok, well if the Seoul trip and then LON-AMS were what made you Bronze, everything after that should have got the bonus... try contact via http://www.britishairways.com/travel...event=help_lhn

[LTN Phobia]

Originally Posted by mgo72

What do you mean by this? You are bronze after the 300 points and 2 BA flights?

This is how it went :

10 + 140 + 140= 290 after Seoul
40 : Lon - AMS. ----) Bronze

Then all this flight are 25 % bonus not? My TP- run where same day or 1,2 days after becoming bronze.

Those four flights will not earn the 25% bonus on these flights.

Only the flights you take after you have earned 300 TPs will earn the bonus, and also not the flight on which you qualified for Bronze on.

Any flight you take after that should have earned you the bonus, but you may need to follow up manually until your status has updated on your profile to show Bronze.

[cal_dood]

Originally Posted by David-A

Had the system made you Bronze yet, ssedor had you just crossed the 300 TP and 2 qualifing flights threshold, but with the BAEC system yet to make the change?

Same day as reaching the level will certainly not post with bonus.

I just crossed 600 TPs but still show up as Bronze. How long does it usually take for systems to process that I am a silver now?

[LTN Phobia]

Originally Posted by cal_dood

I just crossed 600 TPs but still show up as Bronze. How long does it usually take for systems to process that I am a silver now?

I suggest waiting for a couple of days.

[Jimmie76]

Originally Posted by David-A

I've still never heard of mising points due to promotion being fixed automatically.

For this, and the situation where late posting flights have resulted in people missing year ends etc, it ought to be fairly easily to write script that at least alerts someone at BAEC that manual intervention / a human look at the account is required. Even if it would only be the very simplest of things (if at all) that were actually fixed automatically, it ought to be easy to alert for intervention.

Well if they can fix the MFU 0TP issue (which has worked now flawlessly for me on numerous trips) I have hope that this could be done.