After many months of reading this board I realize that any "rant", especially from a non-klub member, the following is
A. My own fawlt
B. not BA's fawlt as it's such a grate airline in all other respects this just highlights how grate the rest of BA is
C. Apple's fawlt or
D. mixed Fleet's, Boeing's, Airbus (dilete as appropriate)
E. I am imagining
F. I made it up all
G. My English is not good
H. My English is good
So here goes:
Call Bremen call centre when it ist open. Anyone using Bremen obviously does not travell as they could only need it between 9 and 5 (?)
1 for European language, 2 for English
Press keypad on iPhone, press 2 [after various attempts it becomes apperent that the keypad input is not recognized]
Listen to European language
Wait on 20 minutes
Answered by European language
English please, auf Englisch bitte, Ingles por favor etc
"One moment please"
Return to hold music for 10 seconds
Line goes dead
Repeat x4
Absolutely pathetic.
I will not go into how my issue was dealt with - I can wait until my suspensionn for criticizing BA has been over
Last edited by Nuster; Nov 30, 12 at 8:11 am..
Reason: E-H add to reflect thread
I do not know why but that is where BA tells me I must call and when I can have a phone that is not Apple, that is the center that confirms it ist the one with responsible for not helping me.
Not quite sure of the relevance of the iPhone part? Does it work differently using an iPhone to other devices?
The nummber 2 is recognized with a blackberry or land phone but not with the iPhone. So I end up with the person who cannot speak good English who pretends to put on hold me but then kills the call.
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Posts: 6,580
Quote:
Originally Posted by Souvlaki
Ample evidence that English is not the OP's first language. I'm guessing that German is.
I sincerely doubt that...as selecting 1 in order to speak German with another native (or at least competent) speaker in Bremen would then be the happy outcome!!!
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Ample evidence that English is not the OP's first language. I'm guessing that German is.
Nice to see that, as usual, the board focuses on the real issue when someone's venting frustration at BA.
Well i guess the point is that the OP isn't really asking a question/advice and has kicked off the thread in an incoherent rant. I'm not sure where you are expecting the thread to go from those less than auspicious beginnings?
