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Old Nov 29, 12, 7:48 am   #1
 
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staffing CW on a 747

On saturday I am flying out to PHX on the 289.
Until today it was a Mid-J 747 with 23 seats out of the 52 not selected in the seat map and at least 9 tickets available from what i can work out.
(if i do a dummy booking for 9 tickets it doesn't even get to J fare class, so maybe more are not taken?)

Today the seat map has changed to a high-J. so now CW will be even more quiet relatively speaking.

So if a flight is due to leave with very few PAX in CW do they send less CW staff on the main deck in this instance (UD is 14/20 taken), or do you just get a higher staff/pax ratio?
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Old Nov 29, 12, 7:55 am   #2
 
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Quote:
Originally Posted by stewaran View Post
On saturday I am flying out to PHX on the 289.
Until today it was a Mid-J 747 with 23 seats out of the 52 not selected in the seat map and at least 9 tickets available from what i can work out.
(if i do a dummy booking for 9 tickets it doesn't even get to J fare class, so maybe more are not taken?)

Today the seat map has changed to a high-J. so now CW will be even more quiet relatively speaking.

So if a flight is due to leave with very few PAX in CW do they send less CW staff on the main deck in this instance (UD is 14/20 taken), or do you just get a higher staff/pax ratio?
The same number of crew will be working on the aircraft but the CSD/CSM can relocate the crew to help in a busier area of the plane if they feel it would benifit the passengers.
It is likely that you would have a higher ratio of passengers to crew when a cabin is not full though.

If for instance First Class is less than half full, one of the three crew members working in First will usually assist in CW.
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Old Nov 29, 12, 8:00 am   #3
 
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Quote:
Originally Posted by stewaran View Post
So if a flight is due to leave with very few PAX in CW do they send less CW staff on the main deck in this instance (UD is 14/20 taken), or do you just get a higher staff/pax ratio?
I'm not sure of the crew numbers etc but I've heard an instance of the CSD "closing down" the upper deck due to low Club loads and moving everyone downstairs.

A high-j has less World Traveler/Plus seats (I think about 60 less seats) than the 52 version so if its busy in these cabins I'd say the flight will go full.

Let us know.
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Old Nov 29, 12, 8:10 am   #4
 
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Originally Posted by BAflyer2007 View Post
I'm not sure of the crew numbers etc but I've heard an instance of the CSD "closing down" the upper deck due to low Club loads and moving everyone downstairs.

A high-j has less World Traveler/Plus seats (I think about 60 less seats) than the 52 version so if its busy in these cabins I'd say the flight will go full.

Let us know.
The only time that should happen is if the flight is operating from Base or back home with less than 14 crew and a decision was made to close one zone on the 747 to maintain adequate crewing levels across the rest of the aircraft. If the aircraft is fully crewed then only with a technical problem could a CSD justify moving people off the Upper Deck....
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Old Nov 29, 12, 8:18 am   #5
 
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Quote:
Originally Posted by BAflyer2007 View Post
I'm not sure of the crew numbers etc but I've heard an instance of the CSD "closing down" the upper deck due to low Club loads and moving everyone downstairs.

A high-j has less World Traveler/Plus seats (I think about 60 less seats) than the 52 version so if its busy in these cabins I'd say the flight will go full.

Let us know.
Years ago, when there was crew shortages, they closed off zones of the aircraft. But this was done in advance of travel.

I don't see how a CSD could move upper-deck passengers without their consent, or without that decision being taken by managers on the ground before travel.
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Old Nov 29, 12, 8:25 am   #6
 
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Not too worried about the UD being closed, as it is currently the busiest part!

but tempted to move downstairs if it is going to be very empty and i might be able to get a middle pair to myself
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Old Nov 29, 12, 8:39 am   #7
 
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Originally Posted by stewaran View Post
Not too worried about the UD being closed, as it is currently the busiest part!

but tempted to move downstairs if it is going to be very empty and i might be able to get a middle pair to myself
I am sure they wouldn't mind you doing that.
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Old Nov 29, 12, 8:48 am   #8
 
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As littlegirl has said, crewing levels will remain the same, regardless of passeng loads and only a technical issue or below normal crew levels would warrant a particular zone of the aircraft being closed off.

14 cabin crew would be operating on both a Mid J and High J 747 aircraft, 4 cabin crew in CW on lower deck on High J and 3 on a Mid J, always 2 on the UD. Though if loads are light, crew will be repositioned in a busier cabin if needed.

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Old Nov 29, 12, 9:00 am   #9
 
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When it goes from mid J to high J the crewmember working in W/T plus and the CSD work in J cabin.
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Old Nov 29, 12, 9:25 am   #10
 
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Thanks all, Ill keep 64k until i get to the airport, then move if it is still empty.

looks like the whole plane will be quiet. makes a change from my last few flights where people were involuntary off-loaded
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Old Nov 29, 12, 9:32 am   #11
 
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staffing CW on a 747

I had a LHR-JNB flight during the big royal celebrations this last summer (anniversary of the Queen's coronation as I understand it?)

We were only a few souls in the whole of CW so they moved everyone to the UD, still only filled half of it.
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Old Nov 29, 12, 9:43 am   #12
 
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Originally Posted by mumblemumble View Post
I had a LHR-JNB flight during the big royal celebrations this last summer (anniversary of the Queen's coronation as I understand it?)

We were only a few souls in the whole of CW so they moved everyone to the UD, still only filled half of it.
I wonder how full it needs to be to make a profit?
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Old Nov 29, 12, 10:23 am   #13
 
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Originally Posted by stewaran View Post
I wonder how full it needs to be to make a profit?
Depends on how much passengers paid for their seats....
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Old Nov 29, 12, 10:32 am   #14
 
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Originally Posted by BlackBerryAddict View Post
Quote:
Originally Posted by stewaran View Post
I wonder how full it needs to be to make a profit?
Depends on how much passengers paid for their seats....
Also depends what's in the belly of the aircraft.


cs
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Old Nov 29, 12, 11:39 am   #15
 
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Quote:
Originally Posted by stewaran View Post
Thanks all, Ill keep 64k until i get to the airport, then move if it is still empty.

looks like the whole plane will be quiet. makes a change from my last few flights where people were involuntary off-loaded
I'd keep 64k. Why move? You have the best seat on the upper deck. Even if it's a little busier I'd stay put.
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